Important Aspects Of Organizational Processes: Designing, Implementing, And Improving

Personal and professional development through critical reflection and analyzing theoretical learning experiences

Discuss the important aspects of organizational processes.

Designing, implementing and improving organizational processes are the important aspects of organizational processes. In this context, personal experience and reflection is important as it helps to improve the quality of organizational processes through personal and professional development. Becoming an active learner can be reflected by the critical reflection. In this context, it can be said that the critical reflection needs the learner to assess, analyze, reconsider and make questions about the learning experiences. Analyzing the theoretical learning experience would help to enhance the critical thinking skills of the learner and would allow them to explore their problem solving skills which would be reflected in their future professional life. With the enhanced learning experience the learner would be able to relate previous knowledge, experience and skills for gaining in-depth and broader understanding of the subject. In this assignment of critical reflection, I would discuss my critical reflection about the subject I have engaged to, during the assessment and the impacts of the activities contributing to the subject upon my perceptions and attitudes. I would also explore my major learning on designing, improving and implementing processes experienced during the session in this essay.

While working in the context of organizational change, I have gained in depth knowledge about organizational designing, implementing and improving practices. I have participated in the 12 week program designed for giving insight and practical experience in the process management and change management for facilitating simultaneous improvement. From the subject I have gained the knowledge about how to develop business strategy with the knowledge of process management. I have gained the knowledge about the importance of planning, organizing, leading and controlling the organizational resources for achieving organizational goals. The business subject has helped me to build knowledge about business strategy which is a broad formula in which the business is going to compete. On the other hand, I revealed that it can be referred to the direction and scope of the organization through a long period for achieving advantage. I have gained an in depth knowledge about the factors which are important to be considered while developing business strategy, these include internal, external analysis, industry analysis, strategic choice, performance management and strategic implementation.

 Through the discussion forum, I have gained an in-depth knowledge about the process of defining the company strategy. I have used the strategic tools which are being used by companies for analysis of the environments which gave me the practical experience of environmental analysis of the company. I have gained awareness about the importance of competitive advantage of an organization and the role of the business process in maintaining and establishing competitive advantage. From the viewpoint of Michael Porter, through gaining competitive advantage an organization creates value by managing its processes and activities in a profitable way. In this context, the understanding and practical experience of external environment analysis by PESTEL framework helped me in being aware of the external environment and factors which can influence the ‘business process change’, these factors include change in competition,  advances in ICT technology, changed legislations and expansion of industry.

Insight into strategic tools and methodologies for analyzing environments, improving and implementing organizational processes

In addition, through the discussion forum, I have successfully identified three levels of concern in organizational activities and analyzed these levels of organization for achieving specific goals and day-by-day execution. The BPM or business process management is the systematic approach for improving organizational processes. The sessions helped me to understand the BPTrends process change methodology which is helpful for implementing and managing change in the organization. The activities which I have analyzed within the BPTrends process change methodology includes two sets of activities, activities for creating the business process architecture and the activities for undertaking specific business process redesign  project. I gained knowledge about the traditional organizational chart of silo thinking. On the other hand, the business executives and BPM needs a common set of tools which I have used during the practical learning experiments for planning specific projects aligning with the organizational goals and objectives. At the same time, I have analyzed the barriers of implementing silo thinking, it include such mentality which lacks information sharing within two departments in an organization, thereby reducing efficiency of the entire operation.

I have analyzed that managing process for ensuring organizational success is important for designing, implementing and improving business performance. I have participated in the business architecture development effort activities. Here, in meeting 1, I identified team by defining goals of architecture project and understood the importance of defining responsibilities of participants. Defining the responsibilities of each participant initially helps to achieve success easily. In the next step, the project scope was defined for defining strategic outcomes and organizational goals. This step is essential for deciding the level of success of the process. The third step includes lifecycle processes. I have analyzed the importance of the role of value chain stakeholders and government regulators. Upon participating in the activities, I became familiar with the key measurement terms such as target, time frame, goal, key performance indicators, objectives and their roles in the organizational process development.

Previously I did not have proper knowledge about the internal and external measures of organizational process of success including market growth, customer growth measure, income measures and quality of internal outputs, cost of production and satisfaction of stakeholders. I also did not have an idea about lagging and leading indicators and their role in the business process. I understood that KPIs are the functional parameters deciding the goals.

The participation in the subject activities I have gained knowledge about modeling business process and what are the complexities which could rise in a business process. I have understood that before designing the organizational process, the complexity that could be raised during the process implementation. The internal and external environment should make favorable before implementation through the step-by-step sequence. I analyzed the use of gap model for analyzing the performance gap and capabilities gap, resolving which would be the aim of the organizational change process. I have understood the purpose of the process model and the order processing model.

Understanding the importance of managing processes for ensuring organizational success

The meetings and discussion which I have participated during the sessions, I have gained knowledge about scoping business processes, mapping sub-processes and compared the functional and process measures including the comparison of departmental functions.  While participating in the discussion, I have understood the BPMM model which is important for evolutionary improvement path directing the right path of improving the business from the immature, inconsistent activities to the disciplined and mature processes. Therefore, I analyzed the fact that the implementation and improvement strategy for my organization, while drawn from the BPMM framework, it would be able to provide a roadmap for continuous process improvement by identifying process deficiencies in the organization and thereby guiding the logical and incremental improvement of the organization.

From the learning in the subject I would be able to play the role of operational manager or project manager in my own workplace further. The participation in this subject enhanced my critical thinking and operational management skills and made me more responsibility. By participating in the discussions regarding the process designing, implementing and improving, I have analyzed that the role of functional managers are vital while they are also acting as the functional managers. I also gained the understanding of matrix management and the role of process managers while managing a matrix organization. I have also identified some models which can be used for analyzing the management process such as SEI CMMI model, SCOR framework, ITGI COBIT framework, therefore, these frameworks would help me to assess the efficiency of the design, implementation and improvement plan in my own workplace. I also gained knowledge about the importance of communication skills, monitoring and evaluating system in the organization for successful implementation of quality standards.

In conclusion, I can interpret that understanding the organizational processes are very important in the context of understanding the organizational change and improvement through implementation and designing processes. As a learner I have achieved a number of important skills related to the subject I have discussed through my practical knowledge and experiences. Therefore, through these sessions, I have successfully linked my theoretical knowledge with the practical learning experiences. I have also successfully determined the ways in which I could be able to use my learning in the particular subjects while working in an organization. However, I have also revealed that the number of activities I have undergone influenced my viewpoints regarding the practice knowledge and experiences of designing, implementing and improving organizational processes in future.

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