Discuss about the Information System in Royal Adelaide Hospital.
The report provides a case study on a newly constructed hospital in Australia, the Royal Adelaide Hospital. The target of the directors of South Australian Health department is to construct an excellent hospital equipped with latest information systems that will help them to electronically record and store health information of each patient, store case notes electronically, and implement robotics and such (“www.health.gov.au”, 2017). The pharmacy, general administration, payroll and finance systems should also be equipped with sophisticated software. It is identified that many of the information systems used by the hospital are out dated. The objective of the report is to provide suggestions regarding the information systems that can be implemented to the hospital to replace the outdated ones.
A brief outline is provided on the latest information systems that can be implemented to the hospital for the performance of several of its functionalities.
MYOB – Mind Your Own Business (MYOB) is an Australian based tax and accounting software organisation that provides accounting software packages to businesses ranging from small to large scale. The software provided by MYOB ranges from physically installed software to browser based or cloud based software. MYOB accounting software can be implemented to the Royal Adelaide Hospital that will help the finance department in its finance related functionalities (Coast, 2014).
Orion Health – Orion Health is a globally reputed company based in New Zealand that develops and provides software related to health care. The goal of the company is to aid with sophisticated technology to boost the efficiency of health care (“Healthpayrollinquiry.qld.gov.au”, 2017). The company delivers technology solutions for accurate medicine suggestion, efficient flow of operation between the healthcare personnel and the patients, and health management of population. The software provided by the company are developed on an open data platform and their integrated solution aids to manage all kinds of health related information effectively. Such a system can be beneficial for a hospital like the Royal Adelaide Hospital that requires a proper health record monitoring system (“Orion Health | From Integration to Precision Medicine”, 2017).
The da Vinci System – The system is a revolution in the field of robotics and health care technology. The system is used for the purpose of minimal invasive surgery. It has served over 3 million patients worldwide. The da Vinci system has a magnified and high definition 3D vision system and small wristed robotic arms that can twist and rotate to more complex angles than a human hand (“www.floppybunny.org”, 2017). The surgeon has complete control on the device at all time of the surgery phase. The technology in the system shadows the movement of the hand of the surgeon and reproduces smaller, precision movements with the aid of the robotic arms of the device on the body of the patient. This system can be implemented in the surgery division of the Royal Adelaide Hospital for the purpose of surgery (Kazanzides et al., 2014).
ScriptPro (SP) Prescription Dispensing Robots – The SP series of prescription dispensing robots are used in pharmacy. These robots help in processing nearly 150 prescriptions per hour and arrange the necessary medication accordingly. This reduces the chance of wrong medication and cross contamination. These robots can prove to be the workhorse behind maintaining and efficient pharmacy counter. The robot can print automatically and apply auxiliary warning label. These robots have documented uptime rate of approximately 99.46% and counting precision of 99.7%. The SP series of robots are a perfect solution for the pharmaceutical department of a newly built hospital like the Royal Adelaide Hospital (Ahadani, De Silva, Petra, Hameed & Wong, 2012).
This part of the report provides a feasibility study on the proposed information systems and their impact on the hospital that is provided in the previous parts of the report.
Implementation of the MYOB accounting software will aid the finance department of the hospital in maintaining a steady check on the issues related to finance. MYOB will facilitate the finance department with the following functions:
These facilities will help the finance department of Royal Adelaide hospital maintain records of financial transactions easily and efficiently. Lesser amount of staffs will be required to maintain the tasks in the finance department that will help the hospital to reduce the expenditure to recruit and maintain extra personnel in the finance division. The payroll system will provide accurate report on each employee based on days worked and leaves taken and make payments accordingly with detailed timesheet in real time. This will reduce the chance of payment failure or wrong payment that creates grievances among the employees (“MYOB Accounting Software | Review Plans & Prices – Canstar Blue”, 2017).
The implementation of health care software from the Orion Health will allow the administration of the hospital to maintain the records of the patients accurately along with their treatment history in their hospital as well as the medications that they have been prescribed in the past (“Health Metrics Network (HMN)”, 2017). The software also maintains a record on the duration of treatment that is provided to each patient, which helps the administration of the hospital to keep a record on the existing patient population and manage accordingly (“Orion Health | From Integration to Precision Medicine”, 2017).
The da Vinci robotic system will help to give a new edge in the surgery division of the hospital, as it will add to the precision in invasive surgery process and minimise the complications that arise during any surgery. The success rates in the surgery process will motivate more patients to enlist in the hospital for being operated and this will help in increase of the reputation of the hospital and make the institution an excellent health care centre (Kazanzides et al., 2014).
The SP series robots will efficiently boost the performance of the pharmaceutical department of the hospital. The staffs of the pharmacy store built by the hospital have to deal with lots of prescriptions provided by the patients and have to supply the prescribed medicines accordingly. However, the main issue related to this is the time management that is required to cater every patient efficiently. Unlike other retail stores, a pharmacy store receives customer who are mostly in emergency and require the medication supplied as soon as possible. A limited amount of staffs fail to do so which results in grievances from the customers. The implementation of these robots will reduce the need to keep excess staffs to cater to the increasing load of customers while providing efficient processing at the rate of 150 prescriptions per hour. The use of these bots will also reduce the chances of any contamination that may spread due to the irresponsibility of a pharmacy staff. The hospital will be able to provide its patients an efficiently functional pharmacy store, which will add to its reputation (Ahadani, De Silva, Petra, Hameed & Wong, 2012).
The information systems proposed in the previous part of the report will be effective in providing the necessary efficiency to the hospital and improving its reputation worldwide. It is recommended to implement these information systems along with other systems the administration of the hospital see fit for its functionalities. The four proposed information system will cover its administrative, financial, health care as well as pharmaceutical divisions and help in achieving accuracy and cost friendly environment for the same. The critical success factors like achieving patient satisfaction, providing a unique service, creating a high-tech health care environment, efficient and flawless performance will be successfully achieved as well.
Conclusion
The report concludes with the insight that the implementation of the proposed information systems will surely revolutionise the facilities and functionalities of Royal Adelaide Hospital that will help its management to achieve their desired objective of creating a technically furnished hospital whose reputation will spread worldwide due to its efficiency and uniqueness of services provided to its patients.
References
(2017). Retrieved 13 August 2017, from https://www.floppybunny.org/robin/web/virtualclassroom/chap12/s2/systems1.pdf
(2017). Retrieved 13 August 2017, from https://www.health.gov.au/internet/budget/publishing.nsf/Content/4704F2EE05C42C84CA 257CA0003FF55C/$File/State-info-Sheet-SA.pdf
Ahadani, M. A., De Silva, L. C., Petra, I., Hameed, M. F. A., & Wong, T. S. (2012). Low Cost Robotic Medicine Dispenser. Procedia Engineering, 41, 202-209.
Coast, T. Q. G. (2014). MYOB Accounting Bundle 1.
Health Metrics Network (HMN). (2017). World Health Organization. Retrieved 13 August 2017, from https://www.who.int/healthmetrics/en/
Healthpayrollinquiry.qld.gov.au. Retrieved 13 August 2017, from https://www.healthpayrollinquiry.qld.gov.au/?a=207203
Kazanzides, P., Chen, Z., Deguet, A., Fischer, G. S., Taylor, R. H., & DiMaio, S. P. (2014, May). An open-source research kit for the da Vinci® Surgical System. In Robotics and Automation (ICRA), 2014 IEEE International Conference on (pp. 6434-6439). IEEE.
Learning from the Qld Health payroll fiasco. (2017). Businessspectator.com.au. Retrieved 13 August 2017, from https://www.businessspectator.com.au/article/2013/6/20/technology/learning-qld-health-payroll-fiasco
MYOB Accounting Software | Review Plans & Prices – Canstar Blue. (2017). Canstar Blue. Retrieved 13 August 2017, from https://www.canstarblue.com.au/services/brands/myob-accounting-software/
Orion Health | From Integration to Precision Medicine. (2017). Orion Health. Retrieved 13 August 2017, from https://orionhealth.com/
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