You are required to conduct a Literature Review frameworks or models for developing IT organisation structures.
Various organization round the globe work in round of sectors like commerce, non-profit and government which mainly depends on information system and processes for information technology (Wei et al., 2015). With the commercialization of internet and use of various kinds of technology have been considered to be an effective thing for small as well as large organization. Few kinds of organization round the globe makes use of IS/IT relate experiences.
In the coming pages of the report an idea has been provided regarding IT organization process in small and large organization. After that an idea has been provided regarding the development of IT process in last sixty years. An idea has been provided regarding centralization vs decentralization system in small and large organization.
IT organization process for corporate vs SME
Information system process from various organization makes use of inputs which is used for the generation of information. For the effectiveness of information system one can either make more use of data for making the best use of information system (Meehan et al., 2015). Large organization round the globe makes uses of following things like transaction processing system, customer relationship management system, business intelligence systems and knowledge management system. While the small organization round the globe cannot easily afford to have all the systems which are mentioned above.
Transaction processing system generally focus on large number of things like collection of data, processing and various kinds of outputs and other kinds of core operations of an organization. TPS information system can easily collect data from the various outputs of user and followed by generation of output of data which is collected (Khodakarami and Chan, 2014). A well-known example of TPS system can be online booking of ticket system. TPS is totally based on real time processing and can easily help various kinds of business to meet the growing demand with the need of personnel.
Customer relationship management (CRM) generally offers certain number of systems for sales and efforts. CRM information system makes use of various kinds of customers for interactions with customers for services related to service or feedback of product (Landherr and Pfleger, 2015). It also allows various kinds of business partners for interacting with each other for development of various kinds of ideas and products.
Business Intelligence system (BIS) can be easily defined as a kind of complex thing which can be used for identifying, analyzation of data and for various kinds of decision making. BIS information system can be used for development of development of various kinds of sales pattern.
Knowledge management system is mainly used for knowledge and distribution of various kinds of things in an organization. KMS is generally used by large organization but it can be still being used by some of the small organization.
Customer Relationship Management (CRM) in Uber
.Uber mainly makes use of salesforce for CRM software for various kinds of business models. It also makes use of other kinds of tools for email and marketing campaign. Uber is world’s largest organization so it has to handle a high volume of transactions while making sure of the fact that information is kept accurate and confidential. It also makes sure of the fact that CRM system is organized. Uber is more prepared to easily cope with large number of data.
Customer Relationship Management (CRM) in Globoforce
Globoforce is known to be leading provider of solutions which is based on social recognition, it mainly helps various kinds of organization to build stronger, more human based culture by making use of power of thanks. The organization makes use of SaaS technology so that it can move towards strategic kind of approach. The organization makes use of CRM (Customer Relationship Management) so that it can easily manage all its customers in efficient way.
Development of IT process in last sixty years
There has been large number of development in IT process in the last sixty years. Various kinds of this ERP (Enterprise Resource planning) and Customer Relationship Management (CRM) generally needs to some kind of extent in which an organization can easily operate or work. Various kinds of technologies like cloud computing have been introduced in the last few years (Wortmann and Flüchter, 2015). The convergence of IT infrastructure has led to development or emergence of large number of technologies like cloud computing for developing. The main components of cloud computing like infrastructure operation, computing platform, network connectivity and various kinds of supports. There are large number of benefits of using cloud computing in small and large organization are
Various kinds of things like Internet of things (IOT) have emerged in the last few years which can be easily used for embedding with software, sensors and various kinds of connectivity which can be easily used for exchanging data with the various manufacturer. IOT is expected to provided advanced kind of connectivity to devices, systems and various kinds of services which mainly goes beyond machine to machine communications (Drucker, 2015). The interconnection of this kind of device mainly leads to Smart Grid to various kinds of energy providers. Things in Internet of things generally refer to wide variety of devices like implants for monitoring, transponders on animal firms. With the development of internet of things over 25 years ago business irrespective of small or large has been conducted in various places of market. Business transaction generally ranges from ordering and invoice to lastly making use of business to business exchanges.
The evolution of information system and technology in various organization can be easily described in three eras namely Data processing, Management information system, strategic information system (Wortmann and Flüchter, 2015). Data processing is mainly used for improvisation of operational efficiency and this can be achieved in an organization by automation of flow of information and various kinds of process. Management information system can be easily used for improvisation of effectiveness for various kinds of information which is used for decision making. Strategic information system can be easily used for improvisation by changing the nature or conduct for various kinds of business. The four main kinds of strategic information system are:
Centralization vs Decentralization
Centralized organization structure generally depends on the various kinds of structure which is used for making or taking of decision (Hashem et al., 2015). It also provides proper kinds of direction for an organization. Various kinds of small business often make use of this centralized structure and is generally responsible for various kinds of business operations.
Decentralized organization structures have various kinds of individuals which can be used for having various business decisions and for easily running the business (Rittinghouse and Ransome, 2016). It generally depends on the environment of various levels in a business. In this structure individuals in the organization or business has the power to take up decision.
Centralized organization can easily be affected by various layers of bureaucracy. The business round the globe are generally responsible for having large number of decision (Hashem et al., 2015). While Decentralized organization can easily suffer from various kinds of struggle with multiple kinds of individual which is generally used for particular kinds of business decisions.
There are certain number of recommendation for both small and large organization which makes use of IT process.
Conclusion
From the above discussion it can be easily concluded that this report is all about development of IT organization process in small and large organization. After that a discussion has been provided on the IT process which have been developed since the sixties. Key themes with the small and large organization like centralization and decentralization has been discussed. The suitability of decentralization and centralization for small and large kind of organization has been discussed in details. A number of organization which is inclusive of small and large makes use of IS and IT for delivering operation and strategic benefits. Various kinds of IT processes like transaction processing system, customer relationship management (CRM), business intelligence system and knowledge management system has been discussed in details. In the end a list of recommendation for IT process has been provided regarding small and large organization
References
Drucker, P.F., 2015. Internet of Things. European Commission Information Society and Media.
Hashem, I.A.T., Yaqoob, I., Anuar, N.B., Mokhtar, S., Gani, A. and Khan, S.U., 2015. The rise of “big data” on cloud computing: Review and open research issues. Information Systems, 47, pp.98-115.
Khodakarami, F. and Chan, Y.E., 2014. Exploring the role of customer relationship management (CRM) systems in customer knowledge creation. Information & Management, 51(1), pp.27-42.
Landherr, A. and Pfleger, R., 2015. The business case of IT investments for social customer relationship management/Der Business Case von IT-Investitionen im Social Customer Relationship Management. Die Betriebswirtschaft, 75(6), p.369.
Meehan, J., Tatbul, N., Zdonik, S., Aslantas, C., Cetintemel, U., Du, J., Kraska, T., Madden, S., Maier, D., Pavlo, A. and Stonebraker, M., 2015. S-Store: streaming meets transaction processing. Proceedings of the VLDB Endowment, 8(13), pp.2134-2145.
Rittinghouse, J.W. and Ransome, J.F., 2016. Cloud computing: implementation, management, and security. CRC press.
Wei, X., Shi, J., Chen, Y., Chen, R. and Chen, H., 2015, October. Fast in-memory transaction processing using RDMA and HTM. In Proceedings of the 25th Symposium on Operating Systems Principles (pp. 87-104). ACM.
Wortmann, F. and Flüchter, K., 2015. Internet of things. Business & Information Systems Engineering, 57(3), pp.221-224.
Essay Writing Service Features
Our Experience
No matter how complex your assignment is, we can find the right professional for your specific task. Contact Essay is an essay writing company that hires only the smartest minds to help you with your projects. Our expertise allows us to provide students with high-quality academic writing, editing & proofreading services.
Free Features
Free revision policy
$10Free bibliography & reference
$8Free title page
$8Free formatting
$8How Our Essay Writing Service Works
First, you will need to complete an order form. It's not difficult but, in case there is anything you find not to be clear, you may always call us so that we can guide you through it. On the order form, you will need to include some basic information concerning your order: subject, topic, number of pages, etc. We also encourage our clients to upload any relevant information or sources that will help.
Complete the order form
Once we have all the information and instructions that we need, we select the most suitable writer for your assignment. While everything seems to be clear, the writer, who has complete knowledge of the subject, may need clarification from you. It is at that point that you would receive a call or email from us.
Writer’s assignment
As soon as the writer has finished, it will be delivered both to the website and to your email address so that you will not miss it. If your deadline is close at hand, we will place a call to you to make sure that you receive the paper on time.
Completing the order and download