Write about the Profile of Chief Information Officer for Resources and Governance.
Answer: No, I don’t think I would enjoy the job role of a Chief Information Officer (CIO) and whether I would be successful or not as a Chief Information Officer are described in the following paragraph.
Chief Information Officer’s role as per the description given by various Chief Information Officers shows that they have to do multiple tasks in an organization. However, the multiple tasks overshadow the real tasks of Chief Information Officer. Chief Information Officer is responsible for managing customer relationship, strategic communication, resources, governance and project portfolio (Harding and Fan 2017). The actual job of Chief Information Officer is to manage the uses of Information system in an organization and to identify the new technologies. The profile as described by the different Chief Information Officers in their interview shows that they had to manage all the work of an organization as a manager. The management of multiple tasks in an organization is not the primary concern related to Chief Information Officer’s job role (March and Jan 2016). This is because every job role requires to handle the additional tasks for an organization. However, Chief Information Officer’s profile is only limited to managing and not analyzing.
This is the major reason due to which I think I would not enjoy Chief Information Officer’s job. I would like Chief Information Officer’s job if it focuses more on exploring and evaluating new technologies. However, Chief Information Officer’s role in recent years has emerged mostly as a manager. The other job roles such as Chief Digital Officer and Chief Analytics Officers has taken over the different tasks of Chief Information Officer’s job role (Van Ness 2017). I feel in this way because I want to focus more on introducing and evaluating new technologies and system in an organization rather than only focusing on management of tasks. Thus it will not give me satisfaction in doing my job as a Chief Information Officer. Hence, if there will be no satisfaction then I will not be able to succeed as Chief Information Officer in an organization.
Answer: A degree including engineering and management both helps to get a deep understanding of Information Technology and technology management. The subject to study in school if someone’s career goal and objective is a Chief Information Officer’s job role, are Information Technology ethics, compliance, project management, governance and risk management (Keuper and Lueg 2015). The additional learning must include knowledge of new and upcoming technologies, communication skills and analytics. The role of Chief Information Officer is not limited to only having knowledge of technology but also how to manage this technology to meet the requirements of business goals and objectives (Arnitz, Hütter and Riedl 2017). This shows that they should not only focus on learning the technologies but also have knowledge of business analytics and good communication skills. The subjects taught in school are focused majorly on theoretical learning however, the practical learning can are developed through this theoretical learning (Paul, Bhuimali and Aithal 2018). Hence, the subjects are necessary to become a Chief Information Officer in future but with focused planning and development of skills. The role of Chief Information Officer requires deep understanding of information related to business as these are required to meet the goals and objective of the business.
The above given subjects that should be studied in school who want to make their career in Chief Information Officer gets sharpen with experience. An individual does not directly get into the role of Chief Information Officer. An individual first get into the entry level role such as software engineer, system administration and others. The next roles such project manager and team leader leads to the job role of Chief Information Officer. Thus, Chief Information Officer is a long way from entry level to executive level but not without any skills developed in this journey. The experience and leadership skills are required skills that drive the job role of Chief Information Officer. The theoretical knowledge and practical knowledge is required but incomplete with experience in handling a team or large projects.
Answer: The Chief Information Officer (CFO) is responsible for managing the budgets and revenues and taxes in an organization. They are required to not manage the taxes but also to analyze this data in order to identify and understand the business profit and loss. This analysis helps to improve companies in present and future scenario (Dlamini 2015). The Chief Information Officer’s responsibilities in the information technology area parallel to the job functions of Chief Financial Officer in various ways as follows. The Chief Information Officer are concerned with identifying new technologies and understanding them to analyze their potential to improve the business performance. They are more focused on executing decisions, recruiting employees and managing team under its department (Davis and McDonagh 2015). The mapping of strategy for Information Technology ethics and policies in organization is the primary responsibility of Chief Information Officer.
Chief Information Officer more importantly act as leader for the organization. Unlike Chief Financial Officer, Chief Information Officer do not concern about the costs and budgets of Information Technology in organization (Tsukayama 2015). They are more focused towards how the technology will shape the organization’s future and how it will help organization in the long run. Chief Information Officer focuses on which technologies are required to improve the business of an organization. They are not concerned how much it will cost or how much profit it will gain (High 2016). However, they must ascertain the potential benefits and drawbacks of information technologies. Therefore, it can be concluded that Chief Information Officer and Chief Financial Officer are conceptually different as there working perceptions are different.
Chief Financial Officer are responsible for managing the organizational finances with deep understanding of information technologies also. Chief Financial Officer are not only responsible for managing finances but also responsible for advising the top management in the organization such as Chief Executive Officer. Chief Information Officer are responsible for managing the implementation of Information Technology that will help the company to improve its performance in competitive market (Webb 2018). These two job roles work on the same level in an organization but they are different in which they perceive their respective jobs.
Answer: Chief Information Officer’s allocated time to the following given major categories of functional activity are as follows.
Meeting with top management and people in other departments- The time allocated to this activity by Chief Information Officer is maximum as this task is given first priority. The time allocated is 8-9 hours per week.
Meeting with others in the Information System Department- The time allocated to this activity by Chief Information Officer comes after the meetings done by meeting with top management. The time allocated is 10-11 hours per week.
Meetings with people outside the organization- The time allocated to this activity by Chief Information Officer is maximum as it requires to interact with people. This is done to increase and improve customer relationship for organizational business performance. The time allocated is 12-13 hours per week.
Keeping current: reading, web research, seminars- The time allocated to this activity by Chief Information Officer is shared to other departments in this activity as they are important for managing activities of organization. The time allocated is 3-4 hours per week.
Individual work (budgeting, writing memos/reports, planning and HR work)- The time allocated to this activity by Chief Information Officer is shared among budgeting, writing memos, planning and HR work. The time allocated is 3-4 hours per week.
Other technical tasks- The time allocated to this activity by Chief Information Officer is done with major focus as it helps to evaluate and implement technical systems. The time allocated is 2-3 hours per week. The technical tasks done by Chief Information Officer are office automation like desktop architecture, implementation and support. The other technical tasks are coordination of security and compliance (Davis, B. and McDonagh 2015). The example of technical tasks is analysis security risks in Information Technology and determining Information Technology standards and regulations.
Other nontechnical tasks- The time allocated to this activity by Chief Information Officer is done with to evaluate the other functions of the organization excluding technical tasks. The time allocated is 2-3 hours per week. The non-technical tasks done by Chief Information Officer are decision making and building business strategy (Tsukayama 2015). The example of non-technical tasks is improving customer service quality and maximizing staff productivity.
The allocated time to the above activities shows that the work of Chief Information Officer is hectic and they have to do lot of tasks at a given time which sometimes frustrates them.
The total hours of work in a week done by Chief Information Officer is 40 hours in a week at an average. This is only the time as per professional responsibilities and it does not include any over time done by Chief Information Officer.
The total hours in a week devoted by Chief Information Officer as per their job responsibilities. The job responsibilities along with additional responsibilities are as follows.
Strategy and Business Planning- This responsibility includes aligning of Information Technology goals and objectives to organizations business strategies and planning (Ragowsky et al. 2014). This also includes coordination of Information Technology across the organization.
Control of performances and technologies- This responsibility includes alignment of Information Technology group with performance objectives of organization. The other inclusion are controlling of budget related to technology and performance objectives of organization.
Information Technology Services- This responsibility includes acquiring of software/hardware and managing and controlling of Information Technology providers (Skurka and Skurka 2017). The other inclusions are establishing partnerships with strategic Information Technology providers.
Risk management- This responsibility includes alignment of Information technology risk management with organization wise risk management.
Business processes- This responsibility includes optimization and designing of organization processes. The standards, regulations and technologies of Information technology are defined and adjusted in this responsibility.
Information Technology Initiatives- This responsibility includes planning and managing strategic Information Technology activities and initiatives along with application portfolio and projects (Peltier 2016). The other inclusion are business process executive in governance of Information Technology.
Organizational Infrastructure and Applications- This responsibility includes definition for standards and Information Technology architecture. The other inclusion are coordination of Information Technology processes and procedures across the organization.
References
Arnitz, T., Hütter, A. and Riedl, R., 2017. Mutual Trust between the Chief Information Officer and Chief Executive Officer: Insights from an Exploratory Interview Study. Journal of Information Technology Theory and Application (JITTA), 18(3), p.4.
Davis, B. and McDonagh, J., 2015. The Evolving Role of the Chief Information Officer (CIO). In Technology, Innovation, and Enterprise Transformation (pp. 207-232). IGI Global.
Dlamini, R.S., 2015. The role of the strategic and adaptive Chief Information Officer in higher education. Education and Information Technologies, 20(1), pp.113-140.
Harding, D.J. and Fan, I.S., 2017. Environmental modelling of the Chief Information Officer.
High, P., 2016. Forbes Welcome. [online] Forbes.com. Available at: https://www.forbes.com/sites/peterhigh/2016/01/25/ges-cio-will-help-drive-15-billion-in-technology-based-revenue-by-2020/#6eb39926320e [Accessed 30 Apr. 2018].
Keuper, F. and Lueg, K.E., 2015. Finance bundling and finance transformation. Springer Gabler.
March, B. and Jan, B., 2016. Executive Matthew Armstrong Position Chief Finance & Information Officer Review Period 2015-2016. policy, 31, p.2015.
Paul, P., Bhuimali, A. and Aithal, P.S., 2018. Chief Information Officer and Their Changing Role as Information Cum Techno-Management Professionals: Brief Overview.
Peltier, T.R., 2016. Information Security Policies, Procedures, and Standards: guidelines for effective information security management. CRC Press.
Ragowsky, A., Licker, P., Miller, J., Gefen, D. and Stern, M., 2014. Do Not Call Me Chief Information Officer, But Chief Integration Officer. A Summary of the 2011 Detroit CIO Roundtable. CAIS, 34, p.69.
Skurka, M.A. and Skurka, M.F. eds., 2017. Health information management: principles and organization for health information services. John Wiley & Sons.
Tsukayama, H., 2015. The rise of the chief information officer. [online] Washington Post. Available at: https://www.washingtonpost.com/news/on-leadership/wp/2015/09/22/the-rise-of-the-chief-information-officer/?noredirect=on&utm_term=.bc90af84d3cf [Accessed 30 Apr. 2018].
Van Ness, S., 2017. The Role of Gender in Hiring Officials’ Perceptions of Chief Information Officer Candidates (Doctoral dissertation, Walden University).
Webb, G., 2018. Forbes Welcome. [online] Forbes.com. Available at: https://www.forbes.com/sites/forbestechcouncil/2018/01/09/the-evolving-role-of-the-cio-in-2018/#6b43b3e81c8e [Accessed 30 Apr. 2018].
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