Discuss About The Leadership In Organizations Education India.
The following would have the core competencies of a business analyst that he or she should possess according to the Business Analyst Body of Knowledge or BABOK.
The business analysts should comply with the BABOK as it complies with the effective operation of a business analyst. Business analyst role is a techno functional role where an analyst requires techniques, wisdom, skills, soft skills and the domain knowledge (Paul, Yeates and Cadle 2014). A business analyst should have analytical and problem solving skills such as:
This includes all the correct stakeholders are included in the test and are validated as per the testing standards. A business analyst often may have to support system testing if they are somehow involved in non-functional roles. Hence, documentations hold the key of a quality and successful analysis project. As a BA works under the context of a software or Information technology related project, a clear understanding of SDLC is essential to perform business analysis effectively.
Quality Control: It is a business analyst’s responsibility to ensure a quality product or service provided to the stakeholders. It is necessary for a business analyst to meet the client’s demand and expectation. A business analyst should be skilled enough to execute the testing and facilitate the (Rosemann and vom Brocke 2015).
Documentation: Documentation is the competency, which is the biggest contributor towards the successful completion of a project to execute successfully. The major part of defects is encountered during the system testing process and UAT activities are related to low quality or incomplete documentations (Laursen and Thorlund 2016).
Technology Awareness: A solution may or may not contain an IT component but in case they have any IT component then it is imperative for a business analyst to possess the basic understanding capabilities of IT and the ever changing information system and technology and how it can improve the business effectively (Stevens 2013).
Business Process Management: A business analyst’s primary job is all about solving problems. It is the ability to understand business process management, which helps him to understand and analyze the problems and give accurate solution of the problem.
The report below would have the information about the critical skills that a business analyst needs to implement into his analytical skills so that they could be more enhanced and agile in handling any situation that arises in a business case scenario.
The seven critical skills, which are necessary for a business analyst to have, are as follows:
Professional persuasion skill thus is an essential for a business analyst in this aspect. Supervising the whole project needs a good managerial skill for business analyst. In order to do so a clear idea about the decisions and consequences of the decisions taken about the problem related to business. While doing the problem solving these professionals are developing custom made business solutions, nothing is accurately predictable so finding strategies to quickly solve problems and move toward a project’s successful completion is important for the professional working in the business analyst’s role. Strong analytical skill which, is helpful for a business analyst to provide a correct solution. Business analyst is expected to be confident to speak about the information technology in front of the end users to deliver a solution as per expectation of the clients. The ability to communicate clearly helps an analyst to understand the demand of the client and requirements of a project clearly, do the requested modifications and testing properly. Excellent language skills and verbal as well as written communication skill is therefore must for a business analyst.
The following withholds the models, which can be used for the strategy formulation analyzing the external and internal environment. These would be SWOT analysis, PESTLE analysis and porter’s five forces analysis.
SWOT analysis: SWOT analysis stands for the STRENGHT, WEAKNESS, OPPORTUNITIES, THREATS analysis of strategic factors of a company. SWOT analysis has been very popular over the years because of its simple framework and power in developing strategy.
STRENGTH: Strength analysis gives the positives about the company. What does the company do best? Which departments of the company are efficient about working? The market demand of the company and its product or service(Yuan 2013). The crucial points where the company is leading the market is also discussed
WEAKNESS: The weakness analysis gives idea about the drawbacks about the company. The departments of the company which are not efficient enough are also analyzed and identified. The faults in the product or service offered is also discussed in the analysis.
OPPORTUNITY: The opportunity of the company to improve in various ways like the quality of the product or service provided or the machinery that can be used to increase the production of the company is discussed(Bull et al. 2016). The chance of expansion of the business is also checked by this analysis.
THREAT: The various types of potential threats of the company is discussed like threats from new entrants of the same industry, customer dissatisfaction, technological disadvantages which can make the business non feasible is discussed (Xingang, Jiaoli and Bei 2013). The other threats like employee dissatisfaction and not able to meet excessive demand.
PESTLE analysis: PESTLE analysis is acronym of Political, Economic, Social, Technological, Legal and Environmental analysis of a company. It is a type of external analysis of a company which discusses the factors which affects a company from outside and is not totally in company’s control. The analysis discusses the political influences of setting up new business of the company(Team 2013). The government policies which may affect the company is also discussed. The economic condition of the market, technological advancements are also done. Various social and environmental factors can be deciding factors of a business.
PORTER’s five forces analysis: Porter’s five force analysis is a tool used for analyzing competition of a company in market. It is also a type of external analysis model (Tanwar 2013). It decides the attractiveness or the ability to gain profit of a company is discussed.
These plans and rules, if followed correctly would deliver the perfect analysis of the flow of work running through the business. In addition, this would help in analyzing the potential threats or the impending threats on the company. Therefore, these would be essential in the business analysis process.
The following would hold the information about the relationship between the organizational strategy and the knowledge audit plan and how this benefits both the company as well as the business analyst simultaneously.
Knowledge audit is defined as the assessment of an organization’s knowledge capabilities (Gourova, Todorova and Dragomirova 2013). The organizational strategy is the whole process of actions taken by a company to achieve a long-term goal. It should come from the mission plan of the company.
These plans collectively make the company’s strategic plan. The knowledge audit is needed to determine the organizational strategy. The company first does the knowledge audit, which gives the clear idea about the strategies that should be taken by the organization to improve the business and increase profit. The knowledge audit plan is the driving force of the strategy taken by an organization.
Leadership and Team building skills are one of the primary skills that a business analyst should possess to control the development of a project. The following would thus focus on what the requirements are that a business analyst should uphold to perfect these skills.
Leadership skill is an essential skill for a business analyst, as he has to lead a team of the developer working on a project. The team building skill helps to build a motivated team for a project, which increases the productivity of the team and helps to deliver a correct solution to client for a specific business problem. A business analyst should have good leadership skills to lead the team to deliver a satisfactory solution to the client according to client’s demand (Ward 2016). The business analyst when leading his team needs to guide the team in right way, which requires leadership skill. The skill of taking vital decision for the team as a team leader is important to complete a project successfully (Yukl 2013). Effective leadership leads to a company’s financial growth, which is the common goal of an organization. To lead a team effectively the leader must be able to collaborate, communicate, consensus with the team.
Therefore, this enunciates the fact that a business analyst be first and foremost a team leader able to bring about effective communication between the workforce system so that there would be prefect flow of project progression.
The following processes are the key processes involved in understanding the context of a business.
Step 1- Get oriented: A business analyst is often expected to get involved in a project quickly and contribute to the project to provide a positive impact (Bryman and Bell 2015). Business analysts should first understand the basic of the project that is getting oriented to the project first. The business analyst should understand the project objective and requirements of the project.
Step2- Discover the primary business objectives: The process of discovering the primary business objectives paves the way to explore the scope of the project hence it is an important step of understanding the business context for a business analyst. It will help in discovering the expectations from the stakeholders. It will also make the business objective clear to the analyst and empower him to effectively contribute to the project.
Step 3- Define scope: A clear and precise statement of scope of the project assists the project team with the understanding power of business needs (Arend 2013). The clear understanding of business scope makes the needs of business tangible in such a way that the members can predict their contribution.
Step 4- Formulate business analysis plan: The principle responsibilities of the step include the process of selecting the various types of business analysis process that describes the requirements of the project, the project scope and other main aspects of the project (Laguna and Marklund 2013). The process of identifying the timeframe for successfully completing the business analysis deliverables is also included here.
Step5- Define the detailed requirements: Defining the detailed requirements help the team to deliver the solution as per the criteria provided by the client. Without clear and concise requirements, it is impossible for the team to connect all the dots of the project, which means, meeting all the criteria of the project. The step also includes reviewing and validating every deliverable with appropriate business and technology stakeholders and raising questions to fill in any loopholes.
Step6- Support the technical implementation: A notable part of the solution provided by business analyst is implementing technical solutions. The building, customizing the software or other product developed is also a part of this step.
All these steps would provide the correct understanding of a business context that would help business personnel to contribute their skills to their fullest in any kind of work.
The following would have the suitability and the appropriateness of four techniques of investigation in requirement elicitation. They are conversational methods, observational methods, analytic method, and synthetic method.
The conversational method is suitable for understanding needs and ideas and share views of two persons. It is appropriate to develop and understand problems to extract general product requirement (Carrizo, Dieste and Juristo 2014). It is one of the most established methods of social interaction and professional communication.
The observational methods provide a rich understanding of the project requirement. It is appropriate for the monitoring the progress of a project and determination of the way of the project.
Analytic method is more précised than the conversational and observational method, which gives more scientific approach to the task requirement. It provides the developers rich information about the product or software developed in the project.
Synthetic method is suitable for improvement of the communication, which occurs between developers and the customers; they are perfect for different steps of the development process. They perfectly complement the requirements stage with the rest development activities.
Reference
Arend, R.J., 2013. The business model: Present and future—beyond a skeumorph. Strategic Organization, 11(4), pp.390-402.
Bryman, A. and Bell, E., 2015. Business research methods. Oxford University Press, USA.
Bull, J.W., Jobstvogt, N., Böhnke-Henrichs, A., Mascarenhas, A., Sitas, N., Baulcomb, C., Lambini, C.K., Rawlins, M., Baral, H., Zähringer, J. and Carter-Silk, E., 2016. Strengths, Weaknesses, Opportunities and Threats: A SWOT analysis of the ecosystem services framework. Ecosystem services, 17, pp.99-111.
Carrizo, D., Dieste, O. and Juristo, N., 2014. Systematizing requirements elicitation technique selection. Information and Software Technology, 56(6), pp.644-669.
Daft, J. and Albers, S., 2013. A conceptual framework for measuring airline business model convergence. Journal of Air Transport Management, 28, pp.47-54.
Gourova, E., Todorova, Y. and Dragomirova, M., 2013. Knowledge Management Strategy for SME. Proc. 18th EuroPLoP, Irsee, Germany (to be published).
Laguna, M. and Marklund, J., 2013. Business process modeling, simulation and design. CRC Press.
Laursen, G.H. and Thorlund, J., 2016. Business analytics for managers: Taking business intelligence beyond reporting. John Wiley & Sons.
Paul, D., Yeates, D. and Cadle, J. eds., 2014. Business analysis. British Computer Society.
Rosemann, M. and vom Brocke, J., 2015. The six core elements of business process management. In Handbook on business process management 1 (pp. 105-122). Springer Berlin Heidelberg.
Stevens, G.W., 2013. A critical review of the science and practice of competency modeling. Human Resource Development Review, 12(1), pp.86-107.
Tanwar, R., 2013. Porter’s generic competitive strategies. Journal of business and management, 15(1), pp.11-17.
Team, F.M.E., 2013. PESTLE Analysis. Strategy Skills. Free management ebooks, p.15.
Ward, J., 2016. Keeping the family business healthy: How to plan for continuing growth, profitability, and family leadership. Springer.
Xingang, Z., Jiaoli, K. and Bei, L., 2013. Focus on the development of shale gas in China—Based on SWOT analysis. Renewable and Sustainable Energy Reviews, 21, pp.603-613.
Yuan, H., 2013. A SWOT analysis of successful construction waste management. Journal of Cleaner Production, 39, pp.1-8.
Yukl, G.A., 2013. Leadership in organizations. Pearson Education India.
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