Discuss about the Magneto for Information Communication Technology and Systems.
John Deere is the Australia’s largest online dealer and is working on the Haunt Green project to provide the products to the customers. Magneto CMS, PayPal, Temando, E-way, Amazon Web Services, E-bay and Google Ad words are being utilized for the creation of the web site. There are a number of challenges in the process in terms of migration from the existing practices to the ICT based models and change management as well. There are also a number of opportunities that are present for the stakeholders that are associated with the project as the success of the web site will result in improved customer satisfaction and higher revenues and profits as well.
There are a number of ICT models that are present for various areas and components and one of the most popular is the Success model. This model comprises of interdependent variables that are mandatory for the success of an ICT based project. The following diagram depicts the relationship between these variables.
ICT Success Model (Petter, DeLone, & McLean, 2008)
The diagram that has been drawn above shows the variables that are necessary for the success of the project and also shows the relationship between each of the variable. System and Information Quality are the variables that are used by the developers, analysts and the designers involved with the product to increase its usability and also attain user satisfaction in return. Usability and user satisfaction also go hand in hand and are interdependent upon each other. Each of these variables has an individual impact on the product and the project progress and has an organizational impact as well. It is thus necessary to keep all of these variables in consideration during all the project activities to make sure that the project turns out to be a big success.
The Haunt Green project involves the development and marketing of the web site as a prime task to make the products available to the users. There are a number ICT based e-commerce models that are present which are as listed below:
This is the e-commerce model that makes use of information communication systems and the information technology to perform the transactions and exchanges between the two business entities. The producer and the consumers that are involved in this particular model are both the business users and the groups that carry out the e-commerce activities (Ucv, 2016).
This is the e-commerce model in which the exchange of goods take place between a business unit and the consumer is the non-business user. The provider is the business unit in this case and the consumer is an individual.
This is the e-commerce model in which the activities that take place happen with the individual unit or a group belongs to non-business category as the provider and the business unit as the consumer of the same.
When the e-commerce activities take place between the two non-business users and the providers as well as the consumers belong to this category then the model is termed as C2C model.
Pyramid Model (Kimble, 2016)
This is the ICT based model that comprises of various types of Information Systems as per the requirement of a particular project or the system.
The operational decisions that are involved with the system in terms of the activities that need to be carried out and the operations to perform, a number of transactional processing systems have been devised to select from the same. This forms the first component of the pyramid model. The nest is the second level which is based upon the tactical decisions that are involved with the system and allows the Management Information Systems to come in the picture. Strategic decisions are at the top most level in the pyramid and include the Executive Information Systems.
There are a number of methodologies that have been defined to perform the research and analysis associated with a particular subject. The case study of Magneto CMS and John Deere dealer for Haunt Green project also makes use of a methodology to perform the analysis and research (Schaper & Pervan, 2016).
A preliminary analysis was done to find out the feasibility of the project along with the critical factors that were associated with the same. The assumptions and the dependencies that were involved were also analyzed during the phase. The data was then collected and gathered from all the viable sources and was measures and analyzed with the aid of defined data analysis tools. The web site that is being developed for the dealer involves the data from a number of different sources. Quantitative and qualitative analysis was done so that all the areas were covered perfectly (Pearsoned, 2016).
The management activities were carried out with the aid of Project Management Body of Knowledge (PMBOK) methodology that provided a detailed guideline and a series of steps to follow so that management and organization was streamlined all throughout. The development process was carried out with the help of Agile based methodology that provided an ad-hoc approach for the development and was done on the basis of a series of sprints.
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Strengths · The tools and equipment that are required for the development work are provided · The project team along with the management unit has the ability to carry out the project with efficiency and required productivity · Project funds that are required for the completion of the project are made available (Ctb, 2016) · The brand value would allow the web site to be promoted easily among the users |
Weaknesses · A shift from tradition practices to ICT based models may result in resistance to change · Data migration may prove to be difficult for such a large customer base (Taylor, 2016) |
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Opportunities · Increase in the number of customers with the nonstop availability and online presence · Improved customer loyalty and satisfaction · Better profits and revenues |
Threats · There are number of third parties that are involved which may result in increased security risks · Data and information security risks and attacks · Resistance to change in the employees and among the customers |
Pyramid model that has been described above in combination with the B2C e-commerce model would prove to be extremely beneficial for the success of the project. The project is being designed to provide the customers with the products that are produced by the organization and B2C model along with its components will fit perfectly in this case.
In the pyramid model, there are three steps that are present. The transaction processing systems that will suit the project will include order processing and payroll management systems as these will be required to perform the activities to manage and process the orders that are placed by the customers and handle the payroll services internally. Inventory management and budgeting systems will be apt as the management information systems for the project as there is a huge role of inventory in this case and same must be handled carefully without any scope of errors. Budgeting will be done to make sure that there are no budget overruns during the project.
Conclusion
The project aims to provide the products of John Deere dealer to the customers through an online portal. It is not easy to implement and manage the change and bring a transformation in the existing practices. It is thus necessary to have the required change management plan and techniques to control the same. There will also be a number of security risks associated with the project due to the presence of multiple third parties and huge amount of data. The same can be tackled with the help of advanced security mechanisms and methods implemented across all the entities of the project. A number of ICT models have been developed and suggested by the researchers and the ones that are most applicable in this case are the B2C e-commerce model that is based on ICT and the pyramid model that covers the information systems that are required by the project to function correctly and accurately.
References
Ctb,. (2016). Chapter 3. Assessing Community Needs and Resources | Section 14. SWOT Analysis: Strengths, Weaknesses, Opportunities, and Threats | Main Section | Community Tool Box. Ctb.ku.edu. Retrieved 10 September 2016, from https://ctb.ku.edu/en/table-of-contents/assessment/assessing-community-needs-and-resources/swot-analysis/main
Kimble, C. (2016). Different Types of Information System and the Pyramid Model. Chris-kimble.com. Retrieved 10 September 2016, from https://www.chris-kimble.com/Courses/World_Med_MBA/Types-of-Information-System.html
Nikov, A. (2016). eCommerce Business Models and Concepts. Retrieved 10 September 2016, from https://www2.sta.uwi.edu/~anikov/info3435/lectures/02-EC-lect-business-models-concepts.pdf
Pearsoned,. (2016). Data Analysis Methodology. Retrieved 10 September 2016, from https://catalogue.pearsoned.co.uk/samplechapter/0130417890.pdf
Petter, S., DeLone, W., & McLean, E. (2008). Measuring information systems success: models, dimensions, measures, and interrelationships. European Journal Of Information Systems, 17(3), 236-263. Retrieved from https://link.springer.com/article/10.1057/ejis.2008.15
Schaper, L. & Pervan, G. (2016). A Model of Information and Communication Technology Acceptance and Utilisation by Occupational Therapists. Retrieved 10 September 2016, from https://ai2-s2-pdfs.s3.amazonaws.com/965b/d87a9438814c8f8288e5eacc8d6bc863fe70.pdf
Taylor, N. (2016). SWOT Analysis: What It Is and When to Use It. Business News Daily. Retrieved 10 September 2016, from https://www.businessnewsdaily.com/4245-swot-analysis.html
Ucv,. (2016). e-Business Models. Retrieved 10 September 2016, from https://software.ucv.ro/~cbadica/didactic/ce/documente/ModeleEBusiness.pdf.
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