Managing Across Cultures: Importance Of Training Managers To Become Interculturally Competent

Managing diverse Culture

The report provides a general insight on managing an organization across cultures and also provide manner in which different issues in an organization need to be addressed. It gives a clear vision regarding the difference in between the culture and its impact on the organizational growth and development. It also provides relationship in between the people from the different cultural background. It is necessary to establish relationship in between the work environment and diverse culture to manage work (Moran, Abramson & Moran, 2014). It describes the various management process need to be adopted in order to deal with the people across cultures. It simply can be seen as a way to manage diverse environment at workplace by bringing people together. In order to manage the culture together with the help of quality management it is necessary to manage the organization. There are various approaches introduced by researchers to resolve the differences caused due to cultural differences.  Cultural integration is an important function need to be carried in order to manage the organization (Brett, Behfar & Kern,2009).

Developing the cultural competence helps in understanding and communicating effectively with people across the organization.  Cultural hindrance leads to issue at workplace that need to manage by developing effective strategies (DeVito, 2007). It is important to notice that the organization needs to boost up the communication, team building process.  Overall development of the organization is necessary to be developed in order to achieve effective results (Greiner, Böhmann & Krcmar, 2007).

Major Findings 

Culture is related with difference in people’s perception and way of doing things in a dynamic environment. It is been describes as the way people see the world. Every country has different cultural background and it’s regarding people view in different atmosphere. Work value is considered to be one of the most important parameter to measure performance of an organization. The value system of every country varies depending upon the culture. There is always a difference in opinion regarding the work culture and stability regarding it. The work culture of western countries is different from that of Asian countries (Fontaine, 2007; Ang & Van Dyne, 2015). The culture can never be over emphasized in an organization as organizational behavior of a person depend upon their vary way of life.  While managing the cross-cultural countries Quality management is considered to be one of the important theories develops to note how manager works under different work condition. Effective learning can only be attained if manger creates better opportunities to bridge the cultural barrier.  Learning procedure helps in bridging the gap in between the current and prospective vision of the organization (Shachaf, 2008).

Top managerial support is of high necessity in order to add significant result in the performance. Regional difference need to be removed in order to manage the functions effectively.  All these theories of cultural management are necessary to develop the organization. These theories help in understanding how an organization need to put forward the efforts necessary for managing procedures or techniques while dealing across the culture. All the procedures adopted by different countries during implementation of organizational culture needs to be appropriate in order to develop a participative culture (Shen,  Chanda, D’netto & Monga,2009). Every culture believes that there is a difference in the work environment that depends upon the process of managing teams. It is not necessary that every culture supports working in a team there are certain culture that believe in working alone. Culture is given more importance while solving issues related to it (Vecchi & Brennan,2011). This is important to be noticed that quality management need to be given equal importance while emphasizing on issues related to the productivity. An organization need to focus on fostering quality in the organization by removing the cultural barriers (Trompenaars & Hampden-Turner, 2011).

Procedure

This process is necessary for an organization to implement the overall procedure in order to attain cross cultural training in the organization.  This practice follows naturally as a result of following a strict methodology in order to manage the difference in the attitude. It is necessary to conduct training of the staff to attain success.  The interactive programs will help in developing creative result by ensuring re-enactment of actual plan.  Different pattern of training of managers need to be developed in order to address cross-cultural differences. The training of managers plays an important role in dealing with the cross cultural needs and requirement. The different form of leadership patterns need to be focused as per the needs and requirements (Gelfand, Erez & Aycan,2007). The personal caliber can only be managed in an organization if proper actions are taken regarding the particular project. It has more to do with the cultural understanding. Globalization has led to a change in the overall working pattern. People are migrating to different countries in search of better opportunities. This is therefore needed to be understood that the training and development plays a major role in improving the overall capacity which will lead to improvement of employees at the workplace (Shore, et al. 2009)

Diversity at the workplace is one of the most important parameter used to run a heterogeneous business activity. It helps in delivering the best possible services which will help in developing a multi-cultural attitude at workplace. Barrier exists in managing the organization but one need to look for the most appropriate way to resolve the problem occurring at workplace (Faist,2009).

Following are the important strategies an organization can focus upon in order to attain effective results:

It is one of the important practices professed by the managers in an organization with a different workforce. Recognizing and imbibing the culture of every individual in an organization is an important practice that need to be focused in order to attain maximum benefit. It is necessary to appreciate their value in order to create an effective environment (Barak,2016).

There should be fairness at the workplace on the manner in which they are treated. It is necessary for everyone to successfully deal with the diversity at the workplace. It is essential to respect the difference at the workplace. This will create a sense of accomplishment in the mind of the employees.  Fairness creates a sense of respect in the mind of the employees regarding the work. Otherwise the employees will feel left out in the whole organization (Ozbilgin & Tatlil,2008).

One needs to focus on his/her attitude in order to manage diversity. It starts with managing own attitude towards work. It is necessary to examine own behavior in order to reflect the same on the audience. People tend to listen only to those who are more focused with their approach.  Self-awareness is an important way through which one can manage his attitude at work. It is a key through which one can create a better environment (Dong & Liu,2010).

Process of managing diversity at workplace

This will help in ascertaining one’s attitude towards employment. It is a way through which one can judge in an effective manner the attitude towards work.  It is therefore necessary to identify the issues with the employees and to bring them up by assessing their performance.

It is a process through which one person interacts with the other in order to discuss with their employee review and assessment. It is necessary to encourage employees to work with other who are from a different cultural background. It is important to create responsibility in order to address the issue. This will create a positive environment which will accelerate the performance.

This stage of managing the diverse culture at workplace arises naturally after the second one. Mangers are encouraged to train the ideologies in order to reflect the desired direction.  At this stage the ideologies are bought into implementation.  Cultural collaboration is an effective procedure necessary to meet the end result. This is one of the effective procedures necessary to focus upon the idea of creative implementation of overall strategies.  The idea behind cultural integration is to attain growth across the organization. This will give an overall positive impact on the cultural diversity of the organization (Waltner-Toews,  Kay & Lister, 2008)

Conclusion

It has become necessary for the managers across the organization to give special consideration while dealing with different people. There are people with a different cultural background working in order to manage the cultural differences. The managers need to adopt a diverse cultural background in order to manage the organization. They should focus on developing a cohesive work environment by implementing policies regarding teamwork and reward system.  Managing an organization in a diverse environment is a herculean task for a manager. In such a situation a better option need to be figured out in order to implement the whole procedure.  It is therefore necessary to focus upon an effective plan in order to manage cultural variations. It is important for an organization to recruit workforce from a diverse background in order to accelerate the productivity. Innovation helps in leading the ideologies further. Globalization has enabled integration of economy and it has become important to implement the effective policies in accordance with the required business environment.

References

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