Write about the “Employees will use Apps to Manage their Work”.
The study comprises of the fact that, the app helps to decrease manpower of a manager in dealing with daily business operations, and communication process with family and friends and business people. According to various International research, various arguments related to this topic has been observed from various managers and leaders of different small-scale, medium-scaled and large-scale organizations. Some of the leaders have described and supported that, maintaining the work-life in balance style is possible through a modern technology, i.e. via company apps, while, some of the leaders have argued to this concept. The paper also includes various advantages and disadvantages of using apps to maintain the work-life in balance form (Alfes et al., 2013). Various research including supporting and arguments from various leaders of different organizations have been included in this paper. A business app contains numerous functioning tabs in it, including, providing information of the company to public, products and services details, online payment procedure and product order system, etc. the main use of the apps may or may help in maintaining both the work processes along with the personal life of the employees.
It has been observed from the study, that, there are many merits and demerits of using business apps by the entrepreneurs of different industries. At present situation, it is a big challenge for the managers and leaders of a commercial association, to maintain their personal life along with their professional tasks (“Australian HR Institute”, 2017). The study led the researchers to know that some of the business leaders follow the rule of maintaining this concept, of, balancing work life with personal lives, while, some of the entrepreneurs has realized, that, poor work life balance effects by an unhealthy way to managers. Several arguments have been discussed in the paper, such as the result of an unfair work-life balance leads to, unhealthy stress level, unhappiness in the personal life, and can also decrease productivity and profits of the business. In today’s generation, instant communications are one of the vital parts of running a successful industry (Arends, 2014). It has been observed from the various researchers and philosophers, that, thinking of several critical issues of maintaining the work-life in balance mode, the modern technology has invented a superior mode of communication, i.e. by using various apps. Apps are playing the most important role for the managers to deal with various consumers, clients, vendors, other employees of that particular association, and the leader can also communicate with their family and friends at the convenient time (Armstrong & Taylor, 2014). Managers of different industries, i.e., of small-scale, middle-scaled or large-scale, remain worried about running the business successfully in the competition market. Apps, help the leaders to operate various business dealings in an easier process, consuming time too, but there is an argument that, maintain the business only, does not works well all time. The reason behind this is, apart from the work life, the person also needs to deserve a happy family life of its own. The person needs to give time to the family members, relatives and friends too. Remaining busy at business tasks, during unwanted schedules, make the managers or leaders, to reject many telephonic chats with family members (Brewster et al., 2016). In some cases, during an urgent call from a friend or relatives, spoils an important time related to the business. For example, many business meetings with top vendors get canceled, due to avoidance and elimination of a little bit time from that particular business meeting (Swink et al., 2014). The modern generation has made-up a unique and innovative communicating media of communication. The process runs by means of various apps, which are to be used by the managers, to perform various business tasks in a faster and easier way (Budhwar & Debrah, 2013). A business app contains many functioning tabs in it, including, providing information of the company to public, products and services details, online payment process and product order system, etc. There are various chat tabs in the app, which allows the user to communicate or chat with people socially. For example, suppose a manager is busy on chatting with a client at the Facebook profile of the company, at the same time, the user can also chat with friends, and family (Certo, 2015). The process happening, is conversations with people without telephone or mobiles. During a busy time, the person can send an urgent message to the relatives, that, the user is busy, and will call later. Apps work marvelously in a business, by huge advertisements, informing customers of daily news updates of the company’s special offers and deals, reduce time by saving few telephonic orders. Various researchers observed the live experiences of many leaders, that, the app does not fulfill all fulfillment of communication, whether it is with family or business people. Error in network connections affects a lot of business. For example, a consumer is planning to buy a product from a particular company, but the server connectivity is the error at that time, the consumer will find network error, and will shift to shop at another shopping site. Few of the customers do not understand about critical network an issue, there a thought appears, the company site is closed temporary (Cummings & Worley, 2014). So, the user has to choose another shopping app to shop for the required product. A single customer transit, affects a lot in the productivity of the business. Likewise, this transit customer, if there arose much more transit customer, and then the business will score poorly. It is the manager’s duty to deal with all the business procedures, the poor productivity will affect the manager’s position and job (Davenport, 2013). The unhappiness of the leader’s being unachieved profits affects in personal life too. The rudeness of behavior is often seen in such circumstances, which is not a fair one in case of business or personal life. The study tells readers, whether usage of apps will be a user-friendly and helpful in work-life balance maintenance or not. Various advantages and disadvantages of this concept have been illustrated below.
The increase in profits and productivity: The apps consisting of various functional tabs, including, product surfing, submitting feedbacks and reviews, shopping through online, credit cards, Cash mode, etc, making new customers visit on the company shopping site, and buy the items. Managers easily communicate with the customers and other business persons from that app too, by means of chat tabs of the company app (Fee, 2014). Consumers can inquiry, about a product, via mail, and other chat options. Getting good feedbacks from the happy customers makes the managers feel as the greatest achievement of them. The entire business process is running in profit (Sparrow et al., 2016). While, in the case of a personal life too, chatting via social media which remain under chatting tabs of the company app, helps the leader to communicate with family and friends too.
Time-consuming: The chat tab within the app helps to reduce time, of several managers in reducing few telephonic conversations. Some of the conversations are been done by emails, and various social media chats, like Facebook, twitter, etc. So, basically, the time is being consumed by having some conversations via telephone, and few through app chat. At the same time, the manager is also able to communicate with family, relatives too (Harvey & Allard, 2015). Communicating with the friends and relatives far from home is also been done via app chat, at a convenient time. So, the time management remains in a systematic manner, whether it is with family or business people.
Instant business and personal chats: App made the communication process with family members and business related people, like- Customers, clients, vendors, rest employees of the organization, very easier process. There is a chat option inside the company app, which allows the managers to maintain the communication process in a convenient manner. The manager can avail happiness in balancing the business along with personal life.
Loyalty relationship in a business environment and personal lives: Availing proper company information to the customers and other publics, providing them a wide range of products, availing inquiry chats, feedbacks, and reviews, makes the manager gain trust from that particular organization. Hence, a loyalty relationship generates, which attracts visiting of new customers, and continues of present consumers (Herrmann & Herrmann-Nehdi, 2015). Communication with family members at the proper time maintains the personal life relationship in a fair manner. Hence, the personal life and work process remains fine.
Feedback and reviews from customers: Receiving excellent feedbacks and reviews makes the business to enhance more. Sometimes, poor reviews and feedbacks may come, due to some of the customer’s dissatisfaction. The manager then able to converse with those consumers, about their problems, and can resolve the matter (Kramar et al., 2014). Feedback and review tab allows consumers, and other business associated people to get the solution from buying the poor quality of products. The customers full satisfied by availing the product can give good feedbacks to the company, which enhances the profit of the industry. Good reviews and feedbacks from customers attract more people to buy products from that company.
Error in network connectivity: Network error is a big disadvantage of business dealings and personal communications. For example, in the case of business operations, what happens is that a customer has the mobile app of an ‘ABC’ company (considered). The customer decided to buy a product from this company. Due to temporary network connectivity, the server remaining error, the customer transmits to another shopping site to shop the desired product (Kramar & Syed, 2012). This makes a manager feel unhappy, by company losses. Same happens in a case of family communications too.
Miscommunication with backward people: There are certain places, where there is no proper network connectivity. Few of the people do not know even how to operate mobile phones, internet apps, etc. Hence, business awareness remains a little bit less to those areas.
The study will make the readers observe, that, good maintenance of business tasks along with personal life, does not work easily for a manager (Storey, 2014). Whereas, there are several arguments of managers of different industries that, continuing the balancing process of work-life is possible and even easy by a company app. Advertising company details, including a history of foundation, vision, and mission, product details, special offers and dealings, proper product image with price and other details, availing all varieties of payment options (Using Credit cards, COD, etc) generates more customers (Purce, 2014). The app consists of product surfing gallery, which allows the consumers to search various products of different price, ranges, qualities, design, comparing various products, and to buy the deserving ones according to their choice. Consumers are also able to the enquiry about a particular product or item they want to buy, by many chat tabs in the app. There are various payment options for shopping, including, online, debit cards, and Cash mode too, depending on the preference of customers (Renwick, 2013). The typical argument besides this, according to other managers, that, due to network error connectivity, coming of customers reduces which generates a loss for the company. These were the urging of managers related to business dealings. Personal life maintenance has become an easier way by having apps. Chatting with friends and family are also done while working, but the negative effect of this is that sometimes the manager loses work concentration by chatting with relatives or friends. There are also some people, not aware of using apps, or internet surfing, and proper mobile operating. Chatting through apps is typical and an impossible for them to communicate. So, maintaining the balance of work-life using apps, have many advantages and disadvantages too.
Conclusion and Recommendations
The research paper concludes about various arguments of the concept, i.e. managing working environment along with personal life is an easier practice for the managers by means of an advanced technology, i.e., app of individual companies. The research says that some of the leaders are able to balance their daily business tasks and even the production process in a very appropriate manner. Various special kind of features remaining in the apps made the communication process very easy. Managers easily handle several queries of the customers and clients, through appropriate communication. Chat from the company app, helped the managers to maintain time management. The paper also includes arguments of few leaders, which says, maintaining work-life balance is not an easy deal. Therefore, it becomes more important to understand the merits and the demerits of using the application for maintaining work life and as well as for personal life. It is strongly recommended that the employees need to be aware of the desired positive and the negative effects of the functioning of the application for maintaining their work and personal life.
References
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Australian HR Institute. (2017). Ahri.com.au. Retrieved 29 January 2017, from https://www.ahri.com.au/
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