Measurable Organization Value: A Case Study

Project Scope

Measurable organization value is referred to as one of the project goal which is generally used in order to define the value that is brought with the help of team members within the project. The MOV generally assists in identifying different areas of impact within the project.

Rank	Factor	Description	Metrics Save Time On Research and Writing Hire a Pro to Write You a 100% Plagiarism-Free Paper. Get My Paper	Measurable value	Time frame
1	Customer	With the development of online ticketing system within RALS, more number of customers gets attracted due to the facility that they are getting with the help of the online ticketing system.	Feedback and Suggestions	15% Increase	1 month
2	Financial	The money which is invested by the organization “Globlex” assists in boosting the entire organizational value.	NPV, Revenue, and Profit Calculation	10% Increase	2 months
3	Social	It is identified that the social media platform plays an important role in promoting the facilities that the organization is providing to the customers which further helps in influencing customers.	Social Sites	12% Increase	2 months
4	Strategy	The project manager utilizes appropriate management strategy in order to implement the online ticketing system within the project successfully.	Strategic Analysis Matrix	5% Increase	3 months
5	Operational	The organizational operations as well as functions can be managed quite easily due to the development of online ticketing system within the organization “RALS”.	Management Plan	10% Decrease	2 months

The value that is delivered by the project plan is elaborated below:

Cheaper: Operational cost of the organization “RALS” decreases due to the implementation of online ticketing system.

Faster: The operational speed of the organization increases which helps in decreasing the response time between the customers as well as the clients.

Better: Due to the implementation of online ticketing system within RALS, the customers can be able to get better services from the company which influences them.

The project scope is mainly categorized into in-scope as well as out-scope.

In-scope: The in-scope of the project is elaborated below:

Implementation of online ticketing system
Helps in enhancing the financial revenue of RALS
Helps in providing the facility of online booking and payment to the customers

Out-scope: The out-scope of the project are elaborated below:

Facility of training is not provided to the workers
Details about suppliers are not provided

The scope management procedures are elaborated below:

Tracking signs of project creep: For managing the scope of the project, it is quite necessary to track the changes within the project effectively. It is analyzed that proper management of project helps in lowering the chances the scope creep within the project.

Changes within the project scope: If the changes that are needed to be done within the project assist in incurring cost of the project then it is the responsibility of the project manager to enhance the project budget in order to manage the scope of the project.

Understanding requirements of project: In order to manage the scope change within the project it is quite necessary to understand the project requirements properly.

The project resources are as follows:

Human resources: The project stakeholders who are involved within the project are as follows:

Resource Name	Roles
Project manager	The project manager is mainly responsible of initiating, planning, designing as well as executing the entire project successfully.
Project planner	The project manager mainly works with the management team for planning as well as tracking the time as well as costs of the project
Project developer	Project developer mainly engages in developing the online ticketing system for the organization “RALS”.
System tester	The system tester mainly engages in performing number of system test in order to ensure that the project will function well.
Financial manager	The financial manager is the person who is mainly responsible of developing strategies as well as plans in order to manage the financial goals of the organization.
Human resource manager	Human resource manager is the person who is mainly responsible of recruitment as well as training the employees of the organization.
Technical engineer	The technical engineer mainly engages in supervising as well as participating in implementing online ticketing system.
Risk analyst	The risk analyst mainly engages in analyzing the challenges as well as risks that are associated with the project.

Software requirements: The software requirements of the project include workflow management tool, reporting tool, task scheduling tool as well as communication tool.

Hardware requirements: The hardware requirement of the project generally includes processor, data storage system, backup system and more.

Facility requirement: Proper team must be developed in order to complete the project in different phases successfully within the estimated budget as well as time.

Others: Proper training facility must be provided to the workers of the projects so that they can be able to work effectively within the project for completing it successfully.

Task Name	Completion date
Milestone 1: Initiation phase completion	Fri 2/23/18
Milestone 2: planning phase completion	Thu 3/15/18
Milestone 3:Designining phase completion	Fri 4/6/18
Milestone 4: Completion of system development phase	Thu 4/12/18
Milestone 5: Testing phase completion	Fri 5/4/18
Milestone 6: Completion of project implementation phase	Wed 6/6/18
Milestone 7: Completion of closure phase	Mon 6/11/18

Time estimation

Task Name	Duration	Start	Finish
Online ticket booking system in RALS	97 days	Mon 1/22/18	Tue 6/12/18
Project initiation phase	24 days	Mon 1/22/18	Fri 2/23/18
Business case development	5 days	Mon 1/22/18	Mon 1/29/18
Analyzing requirements of project	4 days	Tue 1/30/18	Fri 2/2/18
Feasibility study	6 days	Mon 2/5/18	Mon 2/12/18
Development of project charter	4 days	Tue 2/13/18	Fri 2/16/18
Appointment of team members	5 days	Mon 2/19/18	Fri 2/23/18
Milestone 1: Initiation phase completion	0 days	Fri 2/23/18	Fri 2/23/18
Project planning phase	30 days	Mon 2/26/18	Wed 4/11/18
Project plan development	7 days	Mon 2/26/18	Tue 3/6/18
Resource plan development	6 days	Mon 2/26/18	Mon 3/5/18
Development of financial plan	5 days	Wed 3/7/18	Wed 3/14/18
Development of management plan	6 days	Wed 3/7/18	Thu 3/15/18
Creation of quality management plan	7 days	Fri 3/23/18	Wed 4/4/18
Assigning tasks to the project team members	5 days	Thu 4/5/18	Wed 4/11/18
Creation communication plan	6 days	Thu 3/15/18	Thu 3/22/18
Milestone 2: planning phase completion	0 days	Thu 3/15/18	Thu 3/15/18
Project design phase	37 days	Fri 3/16/18	Thu 5/10/18
Project design development	8 days	Mon 4/9/18	Wed 4/18/18
Use case development	7 days	Fri 3/16/18	Mon 3/26/18
Class diagram development of the system	9 days	Thu 4/19/18	Wed 5/2/18
Interface designing	7 days	Tue 3/27/18	Fri 4/6/18
Phase contingency designing	6 days	Thu 5/3/18	Thu 5/10/18
Development of project design	4 days	Thu 5/3/18	Tue 5/8/18
Milestone 3:Designining phase completion	0 days	Fri 4/6/18	Fri 4/6/18
System development phase	33 days	Mon 4/9/18	Thu 5/24/18
Coding	5 days	Fri 5/11/18	Thu 5/17/18
Adding information within the database	5 days	Fri 5/18/18	Thu 5/24/18
Re-estimation of the project	4 days	Mon 4/9/18	Thu 4/12/18
Database connection with the system	6 days	Mon 4/9/18	Mon 4/16/18
Milestone 4: Completion of system development phase	0 days	Thu 4/12/18	Thu 4/12/18
Testing phase of the project	25 days	Fri 4/13/18	Fri 5/18/18
Creation of development checklist	8 days	Fri 4/13/18	Tue 4/24/18
Unit testing	9 days	Thu 4/26/18	Tue 5/8/18
Integration testing	7 days	Thu 4/26/18	Fri 5/4/18
User acceptance testing	4 days	Tue 5/15/18	Fri 5/18/18
system testing	6 days	Wed 5/9/18	Wed 5/16/18
Milestone 5: Testing phase completion	0 days	Fri 5/4/18	Fri 5/4/18
Project implementation phase	23 days	Mon 5/7/18	Wed 6/6/18
System installation	7 days	Thu 5/17/18	Fri 5/25/18
Checking the system implementation	6 days	Thu 5/17/18	Thu 5/24/18
User training	6 days	Mon 5/7/18	Mon 5/14/18
Testing of user acceptance	8 days	Mon 5/28/18	Wed 6/6/18
System handover	5 days	Tue 5/15/18	Mon 5/21/18
Milestone 6: Completion of project implementation phase	0 days	Wed 6/6/18	Wed 6/6/18
Project closure phase	16 days	Tue 5/22/18	Tue 6/12/18
Post project review	5 days	Tue 5/22/18	Mon 5/28/18
Reassigning resources	4 days	Thu 6/7/18	Tue 6/12/18
Stakeholder sign off	3 days	Thu 6/7/18	Mon 6/11/18
Documentation	4 days	Tue 5/29/18	Fri 6/1/18
Milestone 7: Completion of closure phase	0 days	Mon 6/11/18	Mon 6/11/18

Budget calculation

Project budget as per Gantt chart	$82,807.00
Fringe 20%	$16561. 40
Total project cost	$99,368.00

Project risk analysis and plan

The assumptions that are made within the project are as follows:

The project will be completed within the budget of around $73,640
The project will took 95 days around to in order to execute successfully
The system that will be implemented assists in providing proper facility of ticket booking as well as payment

Risks	Description	Impact	Probability	Responsible person	Mitigation strategies
Inappropriate estimation of budget	If the budget that is needed for completing the budget is not estimated appropriately then the organization will face financial issues in completing the project.	High	High	Financial manager	It is quite necessary to analyze the market prices appropriately before estimating the project budget so that the budget of the project will be estimated appropriately.
Improper management of project	If the project manager is not being able to manage the operation of the project effectively then the project manager will face number of issues as well as challenges in completing the project.	Medium	High	Project manager	It is quite necessary to hire experienced project managers in order to manage the project effectively.
Inappropriate functioning of system	If the technical engineer does not tests the system before implementation then the problem with the functioning of the system will grow.	High	High	IT team	In order to mitigate this issue, it is quite necessary to tests the system before implementation so that any problem associated with the system can be easily resolved before the implementation of the system.
Absence of proper facility of training	If proper training facility is not provided to the workers then they will face number of issues as well as challenges in working with the new system.	Medium	High	Human resource manager	It is quite important to provide proper training facility to the workers so that they can be able to work with the system properly.
Inappropriate quality of materials	The qualities of materials that are generally utilized are of poor quality which generally creates number of quality issues within the project.	High	Medium	Quality analyst	In order to resolve this issue it is quite important to utilize proper quality of materials.

Scope Management Procedures

The project “implementation of online ticketing system” mainly uses numerous types of key elements in order to deliver quality services to the customers. It is identified that the key elements generally assists in providing proper online ticketing as well as payment services to the customers. Furthermore the service culture, engagement of the employees as well as customer experience within the organization got improved due to newly implemented online ticketing system. Proper service culture as per the mission of the organization is generally created within RALS in order to boost the yearly revenue. The system that is implemented is found to be very much effective in providing high quality of customer services so that they can get more influenced towards RALS. Additionally, it is found that the quality of service that is generally delivered to the customers is mainly dependent on the strategic plan in order to fulfill various objectives as well as goals of the organization “RALS”.

The project quality can be managed with the help of two testing procedures which are elaborated below:

Verification testing: Verification testing is used for elaborating that the system of online ticketing will be implemented if only it meets all the regulations as well as rules of the organization. After all the aspect of the organization is fulfilled by the system then only the system will be implemented within the organization.It is identified that verification procedure mainly includes all the activities that are mainly associated with producing high quality of software. In addition to this, verification testing is mainly done in order to ensure that the system that is implemented is generally capable of performing under the normal conditions and under all the possible abnormal conditions.

Validation testing: Validation testing is considered as one of the technique that is generally utilized for illustrating the system within the project development phase. It is analyzed that this testing procedure is used in order to meet both the requirements as well as needs of the project.It is considered as one of the most important needs of the project management. It is identified that the procedure of validation can be occurring either in one step or in multiple steps. The only aim of validation testing is to check whether the project can be helpful in meeting the specification or not. In addition to this, it is also used in order to determine the accuracy of the final work by the team of development in context to the requirements of the user.

Task Name	Resource Names	Signature
Feasibility study	Financial manager, Human resource manager, Project manager
Project plan development	Project manager, Project planner
Resource plan development	Human resource manager
Creation of quality management plan	Project manager, Risk analyst
Use case development	Technical engineer
Class diagram development of the system	Project developer, Technical engineer
Interface designing	Project developer, Technical engineer
Coding	Project developer
Re-estimation of the project	Human resource manager, System tester
Database connection with the system	Project developer, Technical engineer
Unit testing	System tester
Integration testing	Risk analyst
system testing	System tester
User training	Human resource manager, Project planner
Testing of user acceptance	Project planner
System handover	Project manager
Stakeholder sign off	Human resource manager

The MOV of the project must be evaluated with the help of the following processes:

Identifying various areas of the project
Determining project value
Developing proper metric within the project
Setting proper project timeframe
Identifying and getting proper agreement from the stakeholders

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