Discuss about the Ethnic Disparities in Health and Health Care.
My Health Record is secure online health information of individual launched by Commonwealth Government of Australia. My Health Record is basically a online summary of an individual’s health information. Patients can get access of their own information and also can give access to parties who can access their account. This My Health Record is useful to get the best possible health care that is possible in Australia.
This report illustrates the system of My Health Record in details. There is a stakeholder map of the system in this report, depicting the internal and external operations as well as the internal and the external executive associated with the system. A set of questionnaire is shown in this report that can be asked to the participants who are involved with the system of My Health Record. A use case diagram is elaborated in this report showing all the activities of all the actors involved with the system.
The stakeholder system is divided into four quadrants dividing the system into four different parts. There is internal as well as external operations that run in the system, and there is also internal as well as external executives that are involved with the system of health record. All the associative involved in the system are described below.
The admin of My Health Record, the managers who manage the system, general managers and CEO’s of the system are person associated with the internal operations of the system (Boulware et al., 2016). The main work of the manager and the admin is to maintain the whole system. The system of My Health Record consists of operations such as login, registration, updating the database, deleting information from database, and adding new employees or health care system in the database to make the system simpler. Admin and the managers manage all operations that are associated with the system.
The internal executive of the health care system consists of employees, staffs and the patients. Staffs, employees, and the patients do all the executive works that are done internally.
Employees: The employees who are involved with the system make the system to run smoothly. The employees help the patients to register or login and help with the procedure if the patient needs (Betancourt et al., 2016). Employees of My Health Record help to maintain the system such as authorizing the login, checking the details of the patients and the health care systems.
Patients: The patients are main part of My Health Record System. The patients are to signup first to enroll themselves in the system of health care. Then the patients are to login with the login id and the passwords that are given at the time of registration (Greene et al., 2015). The patients can upload their details on the database system so that other health care system can get to know about their health condition and provide the best treatments that are possible.
External operations consist of professionals who are associated with the system. The professionals that are involved with the healthcare system are the doctors or the physician carries out the treatment process (Wager, Lee & Glaser, 2017). The doctors also have to sign up as a professional of the system to view the case history of a particular patient. Without signing up, the doctors cannot proceed with the treatments. The doctors can contact the patient if the treatment is possible for them.
Medicine Supplier, Equipment Supplier: The external executives that are associated with the online healthcare system are the medicine supplier and the equipment supplier. In a health care system, there must be supply of medicine, equipments that are needed for treatment process (Ginter, 2018). All those who supplies medicines and equipment for the system is involved in the external executive of My Health Record.
Government: For establishing and implementing software or a system, the government of the region has to give permission for implementing it. The developers of the system have to take the permission from the government for establishing the system (Bodenheimer & Sinsky, 2014). Government also can give fund if the developers need to develop the system and can promote the system of health care. As government is a trusted body, all citizens trusts upon the government; and if government promote a system or a software, it will be very helpful for the developers.
All the persons who are involved with My Health Record System can be asked some questions depending on the type of work they are doing. Questions can be asked for about how the system is helping them to carry out the health care system successfully (Young & Kroth, 2017). The questionnaire that can be asked to the stakeholders to get to know about the health care system is given below:
The use case shown above details all the activities that can be involved in My Health Record system. There are actors who are involved in the system. The actors who are actively present in the healthcare system are patients, doctors, employees, administrator, cloud vendor, and nurses.
The patients have to sign up first to be a member of the system. After signing up, the patients have to login their account to give their details on the system. There is a list from where the patients can get appointment for a doctor and even might not take an appointment (Ventola, 2014). There is an option for uploading the prescription for getting the case history of the patient. The patient can enter the details of operation that might have undertaken or will take place.
There is administrator who maintains the system, looks at the registration or the sign up and controls the information system of My Heath Record (White, Dudley-Brown & Terhaar, 2016). The doctors, employees, nurses have also to login to the system to view the system. There is a cloud vendor associated with the system who manages to store the data on the database of the system. Require packages that are used for running the system.
Conclusion
All the records are recorded in the database of the My Health Record. My Health Record is useful to all the health industries as they can get the information about the patients from the database of My Health Record if they are the member of the system. Several issues of patients are uploaded on the database of the system.
From this report, the stakeholder map of My Health Record can be obtained that shows the internal operation, external operations, internal executive and external executives those who are associated with the system. Persons who are involved with internal and external operations and internal external executives can be asked with many questions. In this report a set of such questions are elaborated that can be asked to he persons connected with the health system. From their feedbacks, it can be depicted how helpful My Health Record system is and how it can solve the problem of health care systems. This report also has the use case diagram of the system with all its actors and the activities that the actors has to perform in the system.
References
Betancourt, J. R., Green, A. R., Carrillo, J. E., & Owusu Ananeh-Firempong, I. I. (2016). Defining cultural competence: a practical framework for addressing racial/ethnic disparities in health and health care. Public health reports.
Bodenheimer, T., & Sinsky, C. (2014). From triple to quadruple aim: care of the patient requires care of the provider. The Annals of Family Medicine, 12(6), 573-576.
Boulware, L. E., Cooper, L. A., Ratner, L. E., LaVeist, T. A., & Powe, N. R. (2016). Race and trust in the health care system. Public health reports.
Ginter, P. M. (2018). The strategic management of health care organizations. John Wiley & Sons.
Greene, J., Hibbard, J. H., Sacks, R., Overton, V., & Parrotta, C. D. (2015). When patient activation levels change, health outcomes and costs change, too. Health Affairs, 34(3), 431-437.
Ventola, C. L. (2014). Mobile devices and apps for health care professionals: uses and benefits. Pharmacy and Therapeutics, 39(5), 356.
Wager, K. A., Lee, F. W., & Glaser, J. P. (2017). Health care information systems: a practical approach for health care management. John Wiley & Sons.
White, K. M., Dudley-Brown, S., & Terhaar, M. F. (Eds.). (2016). Translation of evidence into nursing and health care. Springer Publishing Company.
Young, K. M., & Kroth, P. J. (2017). Sultz & Young’s Health Care USA. Jones & Bartlett Learning.
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