My Health Record – A Virtual Platform For Health Management In Australia

Stakeholders and their Roles

My Health Record is an Australian based web application that is aimed to help the common people from not going to the hospital rather than bringing all the doctors virtually where patients can communicate with doctors about their problems and get help immediately. In case of emergency, they can tell the doctors about their problems and they can take necessary steps to avoid any bad from happening. It is also aimed to have clinics where the doctors can contact these clinics for any kind of state of emergency. My health record also takes the privacy of users seriously that is why the patients are given this freedom to choose who they want to show their personal information and if they do not want to share their information, they can hide their information.

Doctors also needs the permission so that they can share the information with other doctors. All the users and doctors are verified so that there might be no case for irrelevant information which might lead to huge confusion. Getting from the correct sources, keeps the web application safe and clean. All the medicines are also kept up to date so that users can find the correct medicine and it is up to the clinics who will track the record for each medicine when they going out of stock and if this happens, they need to refill that stock as early as possible.

The following report discusses about the different kinds of stakeholders and their respective roles for making the application till the using. It also portrays a case diagram where everything is mentioned about how the system works.

                       

Stakeholder Save Time On Research and Writing Hire a Pro to Write You a 100% Plagiarism-Free Paper. Get My Paper	Interest	Impact	Role	Contribution
System Developer	He is responsible to look in to every process that goes on with the project	Tries to develop the system from the very beginning and trying to implement all the required internal functions	Internal stakeholder	Creating all the required functional requirements and analyze all necessary components for the completion of the project so that it goes on smoothly.
System Analyst	Analyzes the system for better working	Helps in making the system more user friendly and cost effective and try to make it run even with lowest requirements.	Internal stakeholder	Collects all the business requirements and tries to identify any major problem that might exist with the current system.
Project Manager	Main focus is on the quality of the project and time taken to complete the project and also to maintain the cost.	Tries to create a working environment and help others to complete the task within the time limit and provide them with resources whatever needed. Also tries to sort out any differences if any between the employees.	Internal Stakeholder	Responsible for the communication with the project team members and tries to gather all the latest updates and send it back to the headquarters. Also listens to the problems and tries to provide all the resources that are required.
Government	Completion of the project by following rules and legislations	Guides the project so that no law is broken	External Stakeholder	Pre-defined rules that the project manger and owner have to maintain in project lifecycle so no harm is brought to the state or nation
Users	After the completion of the project, the users will use this application and try to enter their medical records.	They will try to get as much information and give their feedback to the organization.	External Stakeholder	They will try to find out any flaws or system errors that they might face and give their suggestions as to make it much better.
Tester	They are responsible for testing the application to find its flaws.	After the Flaws being found, they forward the message back to the team so that they can correct it.	Internal Stakeholder	They test the applications so that the users do not have to face any problem while using the application and also to make sure that there is no security flaws.
Doctors	They will be using the application to view what their patient’s ailment is.	After viewing their patient, they will call them or diagnose them with proper medication	External Stakeholder	They are responsible for viewing the problems of different patients with different problems and suggesting them the right medication.
Clinics	They will make sure that all the medicines are available within the application or not.	After the launch, they will update all the medicines that will help different type’s patients.	External Stakeholder	They are responsible to check the medicine list if any missing and to always keep the stock fill in case of any emergency and if any new medicine comes into the market, it is their responsibility to update the system with that medicine. If any medicine is not present or name of the medicine is misspelled, it is to be corrected as soon as possible.

Identification of Stakeholder: For the questioning purpose, the patients, doctors and clinics are considered as they are primary source who will be using the application. For this, a set of ten questions has been shortlisted for this purpose. The main aim of having these stakeholders is that they will be using the application for the very beginning and they are the ones who will be in touch with the application from day to night. So it is a good choice that doctors, patients and clinics were chosen. They could provide the perfect answer for every question as they would too want the system to be reliable and safe. Also the patients could contact any doctor they wish too so that in case of emergency they need not to travel much and inform rather they can inform the doctors via this application and on part of doctor, they can also provide some remedy for the time being so that they can bring in the patient and start their procedure.

Identification of Stakeholder

Purpose of the Questionnaire: The main purpose of questioning these stakeholders is that they can provide the appropriate answer for every question as they will be using the application and with this doctors comes more close to their patient when in helping. Clinics are also helping as if there is any emergency, they could beforehand inform the clinic and the clinic will make some necessary arrangements for the patient. The patients who just want any suggestions need not to travel that far to visit any doctor as they can contact any doctor via this application. The basic purpose of questioning these people are that they can tell what is lacking and what changes can be made so that the application becomes more user friendly and becomes more safe.

Questions: These ten questions have been selected so to get the perfect information and know their views also. The question set is for all three stakeholders and everyone will have to answer it so that they can help in making the application more user friendly. The questions are as follows:

1. How safe do you feel when you are accessing the website?
2. Is the data that is present about the doctors and clinics are sufficient?
3. Is the application following every privacy concern that you are having?
4. Would you like to restrict the data?
5. Can the data be accessed 24*7 from anywhere?
6. How reliable are the information that are displayed over there?
7. What kind of personal information they are asking while registering?
8. Would you like to have login and log out functionality?
9. Are you able to restrict your personal information up to you only or anyone can view it?
10. Would to like to communicate with people who are suffering from the same ailment?

                           

Name	Login attribute and Register Attribute
ID	1
Associated Actors	Doctor Patient
Description	The new users and doctors who will be coming will have to set up their account first to avail its features and after they are done with the setting up, they need to login via same username and password so that they can enter the system and avail its features.
Organizational Advantages	It can help the administrator to detect and to check if anyone is trying to get access without setting up their account. This will help the administrator to get a nice look about who is trying to get access and this will reduce the fraudulent cases and will also keep the system safe.
Frequency of use	Regular and multiple times a day
Associative Use Case	Contact number and email verification is mandatory.
Triggers	The users and doctors will likely to use all the features all the features that are present within the application so that they can contact each other and tell their problems and get aid from the respective doctors.
Precondition	User can log in into the system only after they have verified their email and number.
Post-condition	After all the credentials have been verified, the user account has been
Exception	Email id or contact number may be unreachable for some time being.

Name	Contact and email verification
ID	2
Associated Actors	Doctor Patient
Description	After the users have provided their email and number while registering, a verification link and security code has been sent which the user needs to verify by going through the link and need to enter their security code.
Organizational Advantages	The ones who has gone through the verification link and security code can only enter the system. This helps in keeping the fraud people away from the application.
Frequency of use	All though the day.
Associative Use Case	None
Triggers	The database contains all the users email and password so that they can log in anytime they want.
Precondition	Both the email and number should be active at the time when making the account.
Post-condition	After the verification, email and numbers are registered.
Exception	Due to some technical error, the verification link and security code may not be sent.

Name	Input health data
ID	3
Associated Actors	Doctor
Description	The doctors are responsible for entering any details about their patients
Organizational Advantages	Better access of data
Frequency of use	Regular
Associative Use Case	Login
Triggers	The patients profile will be updated by the doctors.
Precondition	The doctors who will handle the database should be verified doctors so that they can update the database.
Post-condition	After the changes, the data is saved in the database.
Exception	Due to some fault, the system may not be able to update the information

Name	Restrict Data Access
ID	4
Associated Actors	Patient
Description	The patient can choose who is able to see his/her information from portal.
Organizational Advantages	Secure access of data
Frequency of use	Regular
Associative Use Case	Login
Triggers	Unauthorized users cannot access the data.
Precondition	The patient should have a verified account.
Post-condition	The data authorization is set
Exception	Due to some technical faults, it is unable to gather all the information.

Name	Access Health Data
ID	5
Associated Actors	Patient Doctor
Description	Patient and Doctor both wants to get an access to the health data.
Organizational Advantages	Doctors can access the data for different patients even if the patients is referred to some other clinic
Frequency of use	Regular
Associative Use Case	Restrict Data Access
Triggers	Only the authorized doctors can view the patient’s profile.
Precondition	Both Doctor and patient should have a verified account.
Post-condition	The access to data is granted
Flow of Activities	Actor	System
Doctor or patient request for a particular data	User ID is collected.
	The system cross checks the given ID with the database to find a match.
	There may be many with similar names
The users choses the most appropriate data.
	The system gathers information from all the clinics.
The user access the data	All the information are stored in temporarily over the cloud based technology.
Exception	Due to some technical fault, the system may not be able to reach out to the cloud services.

Conclusion:

From the above report, it can be concluded that My Health Record application is quite useful for any user in Australia as they aim to keep the personal record for users confidential. They also give the permission to the users to control their privacy and to check who can view their personal information. All the doctors and clinics that are mentioned in the application comes are all verified doctors and clinics and all are inter related. In any case of emergency, the doctors can contact the nearest clinic for that and they can admit the patient there. This helps the patients by reducing their amount to go to the chambers and get help directly from the doctors online. In case of any medication, they can purchase the medicines from the sites and get them delivered from their nearest local store in no time. The site is quite responsive which means that they need not to wait for long while loading the application. Also unlike any hospital, users need not to wait in a queue as they can consult any doctor they wish to and get help from them. My health record also aims in taking the privacy of the users quite seriously and they also try not to allow anyone without proper authentication. This helps the application to stay clean and free from any bad happenings.

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