An operation plan for Bounce Fitness will be developed so as to provide fitness training to maximum number of people. It will involve research needs and various types of analysis like demographic analysis, demand analysis etc. the information will be gathered from various sources which are as follows:
Suitable person will be hired and consulted for the purpose. This includes experts hired and previous experienced scholars in this filed.
Physical resources
Human resources
Financial resources
Financial resources are not difficult to get and they are secured as the government will provide the expenditure so government funds and volunteer investors will serve the purpose. There will be adequate funds which will be utilized efficiently through operational plan management.
The responsibility for monitoring will be given to the most experienced person of the organization. He or she will monitor each activity and ensure that goals and objectives are met within given time period. He will be responsible for leadership and human resources management. He will also be primary problem solving authority whenever any contingency arises. There will be effective performance measurable based upon which the performance of each person involved in the plan will be ranked. The leader will maintain all the resources and documents required for the successful implementation of the plan. Monitoring will involve ranking each work team on sound criteria and dealing with day-to- day problems. There will not be involvement of any third party unless there is utmost need to do that.
All the relevant stakeholders like government officials or authorities, volunteers, financiers, clients etc. will be apprised of operational plan management. The government offices will get email from Bounce Fitness in which all the necessary details will be provided. Other stakeholders like CEO and managers will be given a presentation so that they get the idea of change in the organization going to occur through new operational plan. Clients will be provided information through the website of Bounce Fitness. FAQs section will also be updated. In addition to this, the persons working in the organization will get sound information through documents provided to them. This is how all the work teams will be engaged. This will also be helpful in getting approvals from government departments and it will also prevent any controversy.
The strategy will be to target the population having age of 50 years or above. They will be asked to provide their medical history so that they are provided training according to their physical and mental capacity. Not only physical, but mental development of clients will also be taken into mind so that after 1 month they become healthy person not only from physical point of view but also from mental perspective. The plan will involve following processes:
1. Recruiting and inducting personnel
To fulfill the goals and objectives of the organization personnel will be hired. Experienced persons will be preferred. In addition to physical attributes, mental intelligence of personnel will be assessed. They will be hired based upon number of service seekers in the organization. Ideally 1 trainer per 30 clients is the best proportion.
2. Protecting intellectual property
To protect loss of intellectual property 1 year contract with the government will be sealed. In addition to this, access management will also be taken into consideration. This will prevent the leakage of confidential information. There will be information managers who will mange the access of documents to relevant authorities.
3. Making variations to the plan
Plan will be changed according to the situation. For each change, permission will be sought from relevant agencies. This will delay the plan very much so there will be emphasis on development of the best plan in first instance. Least changes will be made in the plan after implementation. But the changes which require immediate attention will be addressed by leaders of work teams so that unnecessary delay can be prevented.
4. Monitoring and documenting performance
As stated above, an experienced person will be given the responsibility of monitoring the plan. Monitoring agency can also be hired but that would not be economically viable so the organization will go for the first option. There will be maintenance of record by the monitoring person. It will ensure transparency in the work of Bounce Fitness. There will be sound document management system so that all records are arranged properly.
|
Criteria |
Planning month |
October |
November |
December |
Total |
|
Cash inflow |
$1,50000 |
$0 |
$0 |
$0 |
$1, 50000 |
|
Available cash balance |
1, 50000 |
$139224 |
$91224 |
$43224 |
$43224 |
|
Infrastructure cost |
$6000 |
$12000 |
$12000 |
$12000 |
$84000 |
|
sphygmomanometer |
$4776 |
0 |
0 |
0 |
$9552 |
|
Light lunch |
$36000 |
$36000 |
$36000 |
$36000 |
$216000 |
|
Cash outflow |
$10776 |
$48000 |
$48000 |
$48000 |
$154776 |
Cash balance- inflow- outflow
1,54224- 154776= nil, extra $552 are spent in whole process
The capital raising is an important part of the process. It will be raised through public issue and first public offer. Primary investors will be contacted and the shares of the bounce fitness will be traded at the suitable stock exchange platform. Cryptocurrencies can also be raised but because of legal controversy involved in Cryptocurrencies, the company will not use this method. The major financiers will be contacted to provide the capital sources to the company.
In this assessment task operational plan will be developed. Details of implementation and monitoring will also be provided.
Physical resources
Human resources
Current financial resources- government departments
Future financial resources- government departments, donation from volunteers, investors and public fund raising etc.
Policy of raising the fund- the fund will be raised by the chief financiers. They will be presented the plan and will be given all analytical details. In addition to this, the company will ask for donation as it is working for the benefit of society. Volunteers will be encouraged to raise capital. In addition to this, there will be first public offers will be issued. The major part of the finance will come from share market.
|
Weeks |
Volunteers |
Stock market |
financiers |
|
Week 1 |
$1000 |
$30000 |
$10,000 |
|
Week 2 |
$2000 |
$30000 |
$8000 |
|
Week 3 |
$2000 |
$25000 |
$8000 |
|
Week 4 |
$2000 |
$25000 |
$5000 |
Purchasing plan- All the relevant instruments will be purchased within specific period of 1 month. Equipments will be purchased from nearby market. The Bounce fitness is in sound fiscal position so all the equipments will be purchased on the basis of their quality. There will be no previously used equipment to prevent any disaster.
First of all the plan will be discussed with managers so that they start making an effective presentation on the plan. Then the presentation will be given before executives and higher authorities. Any suggested change in the plan will be accordingly made. Then the plan will be communicated to trainers and clients so that they are also taken into confidence. Once the plan is developed, it will be presented to government for approval. If government recommends any change, that change will be considered in the meeting organized for all the relevant stakeholders. The decision will b taken to make or disregard the change suggested. Finally the plan will reach up to financiers who will approve the budget of the plan.
Gantt chart for KPIs
Plan is presented to the CEO and other relevant authorities in report format. Feedback of top authorities will be received and the plan will be sent to financiers to get approved. Adequate provisions will be made for distance-based listeners so that they also give their valued opinion. The plan will be presented to government authorities through email. All the essential information will be provided to them through emails and supplying relevant documents.
The plan will be approved by the relevant government authorities and investors. There will be efficiency in the work and budget constraints will be adequately taken into mind. The government authorities will be presented with all the relevant information and analysis done so that they approve the plan in least time possible.
The new personnel will be recruited and already hired personnel will be provided training to cater to unique needs of each client. There will be personal interviews for each candidate in which previous experience, educational background, culture and values etc. will be ascertained. If these traits are suitable to policies and procedures of the Bounce fitness, then only the person will be recruited. There will be training for the persons who have been already hired. Their behaviour and character has been ascertained already. So they just need some technical skills. Those skills will be provided to them by head of department. The training process will continue with the passage of time. There will be regular training of personnel with the advent of new tools and technology.
Elderly employees will be provided necessary training to make them tech-savvy. They will be shifted to work involving less hardship and technical knowledge. They will be allotted the work in which dangerous consequences are less. Their health and safety will be considered priority. The persons who are trained to work on machines will be hired and rest will be provided training.
Induction documents-
The Bounce Fitness has the policy to recruit both, people who are citizens of the country and those who have been migrated. The work permit visa is the necessary document for migrants or foreigners. The persons from different background will be recruited but they should have relevant documents. The person who does not have character certificate will be asked to obtain the same within a specific period of time.
The budget will be approved by financiers to purchase the physical resources. Already present resources will be assessed and repaired if damaged. Their safety will be ascertained. New equipments will be purchased so as to fulfill the requirements of each client who will come to organization to seek services. The strategy if purchasing will be that all the physical resources will not be purchased in bulk. First, a small order will be placed. Another order will be made only when the number of clients gets increased. So the physical resources will be purchased in proportion to the number of clients seeking the services of Bounce Fitness.
As mentioned above, 1 year contract will be signed with relevant authorities to prevent any IP breach. During recruitment and acquisition of resources, the candidates will be asked to sign an MOU with the Bounce Fitness so that they get legally obliged to maintain the secrecy of IP rights. This will ensure that everyone adhere to intellectual property rights. Intellectual property rights will be protected by signing secrecy document with the relevant authorities or personnel.
In assessment task 2, KPI indicators were determined. In this task, they will be monitored and reviewed in terms of productivity, profit plans and targets.
First KPI of training 500 persons in one month will cost around 5000 $. The government is providing 100$ for each person trained so there will be no profit generation at this stage. But during second month, only 1000$ expenditure is needed as all the physical and human resources have already been purchased. So in that month, the organization will be able to save 4000$. Similarly in third month 4000$ will be saved. Through the services of Bounce Fitness, the physical and mental stress of the people will be removed.
All the information provided on the website is obtained. This is to highlight that the company has sound fiscal management system that will assure the profit to the company after completion of the particular project. As mentioned above, about 8000$ will be saved from the entire plan. It will ensure the financial viability and brand image of the organization.
The most experienced person will be asked to monitor the performance of each work team. There will be different teams like engineering team, resource acquisition team and training team. The work of all these teams will be assessed against the previously set criteria. There will be measurable targets which will ensure the accountability of each work team. The teams will be ranked according to their performance and the best team will be rewarded. This will make every team work with full efficiency.
A balanced scorecard will be maintained in which the daily performance of the person will be recorded. He/she will be given points based upon this record. In addition to this, remuneration will be provided according to the number of points gathered. This will identify and keep the check on underperformance. There will be measurable criteria like total time of work, output, efficiency etc.
Whenever a variation is needed, the leader of work team will be made accountable and he will be asked to solve small scale problem on his own. For each problem, the full procedure of explanation and approval of plan cannot be repeated. It will lead to unnecessary delay otherwise and organization can loss its reputed image. But when the problem is of large scale mangers of the relevant office will be consulted who will apprise the higher authorities about the variation in the plan. These managers will get approval for change from higher authorities and government departments. The change in budget will also be made accordingly.
The outcome will be assured through accountability of leader in each team group. The most experienced person will be made the leader as specified above. In addition to this , each team will be rewarded for its exemplary performance. There will be strategy of giving rating to each team. The team which will get the highest ranking will be provided additional benefits. Monitoring data will be stored in the record base of the organization which will be analyzed time to time.
In this task, the underperforming individual will be identified and provided coaching so as to improve his or her weak performance. The assessor will be given opportunity to explain the reasons of his underperformance and he or she will be asked to provide a plan of improvement. He will be given opportunity to express himself. There can be major problem in the life of the person which is impacting his underperformance. He will be taught how to manage work-life balance and gain time management skills.
The person will be asked to get training for the relevant period of time after taking some days holidays from the work. He will be provided reasonable remuneration even during coaching so that he does not suffer with financial loss. Adequate training will be provided to him within reasonable time. The trainer will be asked to sympathize with the situation of assessor and do not criticize him for his underperformance. There will be record of everyday improvement in the working of the assessor. When, he will get fully trained, he will be assigned the new task to perform. This will ensure the participation of assessor himself in improving his skills. There will be no financial penalty for underperformance. However, if the assessor is deliberately showing relaxed attitude towards the work and not improving the performance after repeated warning, strict action can be taken against him.
Risk management form
Conclusion
It can be concluded that the Bounce Fitness has all the pre-requisites for completing the project given to it by the government authorities. There is need of an operational plan. Without operational plan development, the organization cannot achieve the intended goals and objectives. No organization can work without operational plan. Operational plan will ensure the intended outcome of the project. There will be less controversies and legal complications. Plus, all employees or trainers will be happy and give participatory role.
References
Goldratt, E. M. (2014). The Goal: A Process of Ongoing Improvement. Oxford Press.
Larry Bossidy, R. C. (2010). Execution: The Discipline of Getting Things Done . Oxford Press.
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