Discuss About The Funding Complete Correspondences Address?
Organization change management, simply put as OCM, deals with the effects of new changes in an organization. OCM is an effective way to deal with managing change from both the organization’s point of view and the individual (Armenakis, 1999). OCM incorporates strategies that redirect and reclassify the utilization of assets or different modes of operation that significantly change an organization. It takes the firm into consideration and what requirements that need to be changed while it may be utilized exclusively to refer to how individuals and groups are influenced by such transition in the organization.
Many people are resistant to change. Once an individual has adapted to his environment, they are afraid of making any changes in their life, whether personally or professionally. However, change is good for a person’s growth and its inevitable encounter that they do not have the power to change. Some individualsome up with different approaches to dealing with changes. These approaches have been applied to organizations with the aim of dealing with change, and they have been proven effective (Waterman, (1980)).A systematic approach to OCM is useful when change requires individuals in an organization to learn new practices and skills. By setting expectations, utilizing tools to enhance communication, looking for approaches to diminish misinformation, stakeholders will probably get tied up with a change at first and remain committed to the change all through any discomfort related to it.
B.R. Richardson Timber Products Corporation deals with timber and lamination and is located in Papoose, Orengo. The employees’ morale reduces which in turn affected their productiveness, which is dangerous for any business since the productiveness and effectiveness of employees determine the profit or loss made by a company (Ashkenas, (1995)). A professor by the name Jack Lawler and some of his students, at a local university, were asked to train employees’ at B.R. Richardson for the organization’s development.
The company is made up of four branches located in four different geographical locations. It is a timber factory and is as well involved in lamination works. Their timber purchases are made from Forest Services and other Orengo companies. Lack of a Human Resource Management department in the company meant that the employees’ welfare, like benefits, wages, and safety were not maintained which may have contributed to their loss of morale in work. Communication between staff was also poor, and senior executives did their work with regard of how their actions affect other departments (Waddell, (2013)). Employees were overworked, and those injured were not compensated for them lose nor given a period to rest and heal. There were also no common goals set that could be achieved by all staff members together.
This report identifies the issues at B.R. Richardson that may have contributed to productivity reduction of employees and their morale, how they impacted the organization, interventions for the organization and what strategies to be used to ensure a successful implementation of organization development in B.R. Richardson. The report also discussed different approaches used in organizational change management and what approach was most effective to use in the B.R. Richardson case and how this approach affected the firm.
The report states the areas that were investigated in the B.R. Richardson case study. Some of the complaint raised was,
Professor Lawler was employees to teach employees, and it was a success.
Mr. Richard Bowman, the Industrial Relations Manager, contacted professor jack Lawler, after being referred to him (Sturdy, (2003)). Lawler agreed to train the employees at B.R. Richardson after a meeting with the organization’s president Mr. Ben Richardson. After conducting a diagnosis, in his letter to both Richardson and Bowman, Lawler presented them with alternatives to consider, and once the decision was made, Lawler and two of his students gathered information, analyze it and present it to Richardson with a solution included. Some of the problems noted during this diagnosis were;
Laborers were being overworked over their limits. They were pushed to work for extra hours, which was disappointing and dissatisfying to employees. The defenseless were more vulnerable to fatal accidents.
There was no effective communication between the senior executives, and if there were changes in agendas, information would not have transmitted to all or would have been misinterpreted. The lower leveled management was also not included in the decision-making of the company. Lack of communication also resulted to the branches not having same goals and visions thus making tasks to collaborate with them difficult.
The wellbeing and security of employees were some of the issues identified. Laborers working with backaches and broken body parts were a cause for low morale in employees, hence bringing down the firm’s reputation.
The systems were outdated, under working and hazardous in contrast to their competitors. Employees complained about the nature of the machines and the desire of administration to give the best possible equipment. The systems were operated manually and required a lot of workforce by the laborers which caused harming of employees and at some extent, death. This cost the firm’s money, employees and lives since there was no optimization of resources at B.R. Richardson.
Lack of a human resource manager to cater for employees welfare lead to the dissatisfaction of employees, who in turn did not effectively perform their tasks.
This was instigated by lack of start and introduction of employees to work design before directing laborers to the occupation.
There were no strategies that could be optimized to address long-term profitability. The organization only concentrated on the daily activities with no sense of direction of what they want to achieve in future. There were also no goals set for all staff members as a whole to achieve together. This reduced the development of values within the firm.
Employees did not work as a team. This decreased the development of organizations goals that are meant to be achieved by all. Although they were loyal employees with skills to perform jobs in the firm, lack of protective gears inhibited them from working effectively and efficiently. There was also a skill gap between the most skilled laborers and those that were not highly skilled.
Once an organization identifies problems in its performance, it introduces changes that aim at rectifying them. There are different approaches used by different firms to ensure the smooth transition to the changes, and minimize the chances of change resistance by the staff members (Warkotsch, (1994)). Some of these change management approaches include:
This model was designed by Kurt Lewin, a physicist, and social research, in 1950’s. he comes up with this idea using the changes in which a piece of ice undergoes through. Three principle stages are followed in this model;
John P. Kotter came up with this hypothesis. It has eight phases, and each one of them focuses on key rule related with how people relate and react to change.
These steps are;
McKinsey and company consultants developed this model in 1980.Lawler utilized this approach while implementing change and training of employees at B.R. Richardson. It is the most appropriate approach since it allowed Lawler to analyze information he gathered and easily categorized it appropriately. This approach involves seven steps, i.e.,
These are the activities that were undertaken by the company during change management. There was no clear plan the guided the firm in addressing a long-term achievement rather the firm work on a daily basis and achieving short-term basis. This model helps in strategy making in the company which in turn will give them a competitive advantage over rivals.
This refers to the allocation of duties and responsibilities among staff member to ensure that all jobs are done efficiently and effectively. This model will ensure that every worker is allocated tasks according to their skill level.
Systems at B.R. Richardson were outdated and manually operated. Changes in these machines will help the company greatly. It is important for them to invest in quality equipment.
At B.R. Richardson, the administration and administration style was exceptionally involving and legitimate. Regularly supervisors were compelled to fill in around the firm because of frequent absences of the forefront staff. Leadership was to a great extent insufficient because of the threatening style that fell from upper management.
Auditing the staff of B.R. Richardson’s cover plant uncovered that a larger part of the company was delegated as blue collar versus white collar. The turnover rate was also high. Employees did not cooperate with groups, which impeded the advancement of shared values inside the firm.
At B.R. Richardson, there were strong abilities inside the organization, for example, cutting, sticking, also, processing; however, there was numerous skills gap inside the company. Wellbeing at the firm was at an inadmissible level, given the number of mishaps including a recent casualty.
This model aims at an understanding of how the organization works and integrates components necessary for changes. However, should one part of this approach be neglected, the whole system fails.
Change main aim is the introduction of new methods and systems in a business or implement existing strategies and systems to enhance work (Eisenbach, (1999)). These changes may be triggered by the outside world (external environment) or from within the organization (internal environment).
Simple strategies that may be followed in resolving organizational change management in B.R. Richardson include;
This is the stage where an organization identifies ‘where it is now.’ The management should assess what they do, how they do it, effects of what they do and the results of their actions. They should identify areas of weakness in their systems and strategies. The management should also communicate with their employees regarding these changes and how that will affect their day-to-day activities. Their positive and negative results should also be communicated.
In this stage, the management should come up with long-term goals and visions that they hope to achieve, how they will achieve this goal, the deadline in which these goals should be met and who will be involved in this journey. They should involve every staff member at B.R. Richardson while the setting of these visions, by involving them, new ideas may come up, and the needs of every hierarchical level of management at the firm will be considered and catered for.
B.R. Richardson should address the terms and concepts of these changes and who will be affected by these changes. Strategies set to achieve the set goals and visions should be designed, processed and also be discussed to everyone. Skills of present employees should be analyzed and each of the employees placed in their most appropriate section to ensure that their skills are fully utilized for the benefit of the organization.
At this stage, the real change is enforced. The skills discovered should be utilized to ensure a smooth transition into these changes. New ideologies, technologies, and rewards should be introduced.
Organization should look back, review the success, and determine if strategies followed are good for the organization or if there changes to be made. It is important to keep a tab on all staff members to ensure that their wellbeing is catered for and they are happy.
B.R. Richardson is advised to follow the McKinsey 7s Model to monitor its employees and all staff members. Creating of short and long-term goals will help them optimize the employee’s potential and skills, which will benefit not only the company but also the employees. It is also important for the senior executives to come up with strategies that will motivate the employees in working willing and also increase their morale. This will ensure the productivity of the company will improve.
Conclusion
Lawler utilized the McKinsey 7s Model while analyzing B.R. Richardson. The seven related elements comprising of both hard and soft components were considered. B.R. Richardson was most certainly not working at the ideal level because of irregularities uncovered by the 7S examination. With Lawler’s assistance, B.R. Richardson could start to adjust the inside components to guarantee they all work together to accomplish shared objectives and qualities. Change management strategies should be created and should consider the whole picture as much as reasonably anticipated.
References
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