This case entails the decision of a manager of the Perfect Pizzeria in South Ville, Illinois. The chain pizzeria restaurant manager is forced to make certain decisions in order to receive his bonus. The manager is paid this bonus only if the damaged or unsold food percentage is low at the end of the month and must devise methods to ensure that the employees don’t abuse their six hour benefits and give away extra food at no cost to their friends.
If the manager does not achieve this bonus he is paid his normal wages.
In the case scenario, the manager found that the more restrictions he put on the employees food allowance or punitive action he took, the higher the damaged or unsold goods margin at the end of the month will be. This would indicate that the less they were allowed to eat, the more they ate and gave away to their friends when the manager was not present.
That the less they were allowed to eat, the more they ate and gave away to their friends when the manager was not present.
What should be done by the Perfect Pizzeria Management to improve the Manager-Employee Relationship within the company?
Motivation is a major element that boosts employees to work efficiently. By having a systematic criterion, it can help to identify who is really suited for managerial position. Setting a formalized training period and seminars to the manager as well as the employees. By having an effective and constructive rules and regulations, employees are aware of not committing mistakes.
We highly recommend the ACA’s # 1,2,3,4 and 5 to be implemented so that they can have an efficient manager and employees and by that it would be beneficial also to the company by avoiding the waste and damages of their products.
By this recommendation it can be easy for them to achieve their objectives and to solve the problem. Conclusion In solving this case problem the most important thing is to build a harmonious relationship between manager and employees because I do believe “Divided we fail. Integrated we succeed” and this case close!
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