Use this table to identify and describe procedures you should follow at this hotel organisation in order to comply with licensing, regulations or environmental policy. In the first column (Workplace procedure) list each procedure you follow. In the second column (Purpose) explain the purpose of the procedure. In the last column (Use of the procedure) describe the way you perform a task or steps you take in order to comply.
|
WORKPLACE PROCEDURE |
PURPOSE |
USE OF THE PROCEDURE |
|
Recycling procedure |
Encourage recycling of office waste, e.g. paper, printer toner cartridges, limit colour impressions |
I only print when necessary and recycle printed copies I no longer need. If replacing a printer cartridge I put the used toner into a box labelled for toner recycling. |
|
Hiring Hotel Staffs |
For reinforcing various departments like cleaning, cooking, room service, etc. |
I will ask the HR manager to follow standard recruitment procedure without any unfair or biased means. In case any unfair recruitment is done, the HR will be penalized and the higher authority will be notified. |
|
Following Standard Procurement Stands |
For abiding by government regulations regarding procurement of products like food ingredients, electronic goods, etc. |
I will ensure the procurement manager verifies the sources of goods and products before purchasing them (purchasing from unlicensed sources, black markets and others is strictly illegal). In case of purchase of goods from the unverified sources, I will report to the concerned authority to take suitable actions against the procurement manager. |
|
Accounting and Auditing |
For keeping accurate financial records and auditing finance reports |
I will allow the auditor to work independently for auditing the finance reports. However, if the company policies are broken or any fraud case occurs, I will take suitable steps against the auditor. |
|
Customer Service |
Customer is always the first priority for the hotel |
I will ensure each and every one of the customers are attended by the hotel employees promptly and without any unsuitable behaviour against them. I will suspend the violators as the customer satisfaction will always be our first priority. |
Use this table to record some of the resources your hotel may have used in one day. Add resources to the first column (Resources) according to job and workplace activities. Complete the ‘Resource’ column by listing the volume of the resource you consume for different activities. Estimate volumes (e.g. 250ml) to the best of your knowledge where necessary. In the second column (Unit of measurement) give the general unit of measurement for how the resource can be measured. In the third column (Total usage in one day) give your total usage according to all amounts you use multiplied by the unit of measurement. Some examples are included to get you started.
As an alternative to completing this table, you could conduct an audit or survey. For example a paper audit: count the number of paper sheets or reams used up over a period of time.
Or conduct a survey amongst your colleagues: find out how much car fuel is consumed in total amongst the group in one (1) day.
|
RESOURCE |
UNIT OF MEASUREMENT |
TOTAL USAGE IN ONE DAY |
|
Electricity (lighting) one 100 watt light bulb |
Hours/kilowatts |
7 hours/0.7kW |
|
Water (kitchen) 1 cup + 250ml |
cups/millilitres |
4 cups/ 1,000mls (I litre) |
|
Rice (Kitchen) 50 gm |
gm/head |
50 gm/head |
|
Internet Connection Modem |
MBPS |
2 MBPS/system |
|
Furniture |
Unit Count |
1 Table+ 2 Chairs / Room |
|
Television |
Unit Count |
1 Colour TV+ Cable Connection/Room |
|
Commode + Bath Tub |
Unit Count |
1 Unit / Room |
|
Bed |
Unit Count |
(Unit number depending on the size of the room) |
Use this table to identify environmental hazards in your workplace or an alternative place of work or study. In the first column (Hazard) list five hazards you find in your workplace. In the second column (Why?) explain why each is an actual or potential hazard. In the last column (Risks) describe the risks to the environment associated with each hazard.
Environmental hazards include smog, gases, odours, waste water, sewage leaks, pesticides and waste (plastics).
|
HAZARD |
WHY? |
RISKS |
|
Cleaning products containing toxic chemicals |
Cleaning products release pollutants into the environment when they wash down drains and enter waterways. |
Pollutants change the natural composition of the air, soil and water they mix with. This endangers animal habitats and affects the sustainable balance of plant diversity, eg nutrients in detergents result in excessive plant growth and cause fluctuations in oxygen levels. |
|
Food containing harmful materials like lead, mercury, etc. (food poisoning) |
Heavy metals and insects / insect body parts in food can cause serious implications on the health of the customers including stomach disorder, diarrhoea, infections, etc. |
Due to lack of covering of food during cooking or lack of pest control, the food that are to be served to the customers can get poisoned and harm the health of the customers. |
|
Short circuit in electricity connection |
Short circuit may be caused due to voltage fluctuation, current overload, faulty wires, lack of earthing, etc. |
Short circuit can cause power disruption in the hotel rooms; Current leakage can shock and paralyse a hotel resident if he is in contact with an opening like switch at that moment. |
|
Fire breakout |
Malfunction of air conditioning system, lack of sufficient care while handling the oven and cylinders in the kitchen, casual handling of burning matches, cigarettes, etc. |
Minor fire can be stopped easily by the fire extinguisher; major fire breakout can cause serious damage to the entire building including loss of lives of the hotel residents. |
|
Infections and Sicknesses |
Some contagious diseases like malaria, viral infections, and dengue can be transmitted from one person to another if they living in closely placed rooms. |
The contagious diseases can spread from one person to another and may result in epidemic. |
|
Trauma due to physical pain |
The trauma may occur due to some fights between the residents, tripping on staircase, etc. |
The trauma can result in concussion, mental trauma, extreme physical pain, dislocation of body parts, etc. |
|
Occupational Stress |
This may be caused by overtime work shifts, extreme pressure at work, etc. |
The risks including mental trauma of the employees, insomnia, hypertension, etc. |
One way to reduce ecological footprint is to provide the office with energy upgrade i.e. using electronic products that are consume lesser energy i.e. are more energy efficient than their existing counterparts. For instance, use of LED lights can significantly help conservation of energy as they are more energy efficient than regular tube lights and bulbs. Almost all business organizations around the world are using LED lights and other energy conservation products in their offices.
Another example is the work from home policy of the company Oracle. The work from home allows the employees to work without coming to office on certain days. Due to this, there are less cars on the road that results in less pollution.
Meatfree Monday is a policy practised by Starbucks. This reduces killing of animals for meat, this restoring the ecological balance for a day.
The purpose of the green office program in Australia is to increase environmental sustainability of the office buildings as well as to take part in reducing the environmental pollution.
s IBIS Environmental Officer, I will recommend the stakeholders to contribute to the development of green office building. I will take the initiatives for various activities, like planting 50 trees on the ground, reduce the wastage of electricity and water and finally, asking the stakeholders to support the initiatives and join the cause.
Starbucks practice organizational sustainability by engaging suppliers and local communities in order to procure coffee beans. Due to the engagement of suppliers and local farming communities, the overall expenses for the purchase of the requirements are greatly reduced and furthermore, the company ensures ethical procurement of coffee beans since 2015.
Adobe is trying to bring sustainability to business as well as stopping environmental pollution by using renewable energy sources. The company is also on the constant process of reducing the overall energy requirements by increasing cooling efficiency of data centers and virtualization of most the systems, devices and platforms.
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