The process for the establishment of business needs applies to the analysis and documentation of project related activities in a business environment. The process involves a step by step procedures to discovering, analyzing and documenting critical needs that are related to the business project.
The first step of the process is to know the business stakeholders. This stage is essential in the sense that it helps to find sponsors who may have the authority to change decisions (Aier, & Winter, 2009). The views and needs of the sponsors have a strong influence at this stage. The second step involves knowing the stakeholder’s requirements. This stage may involve holding a meeting with the business stakeholders to discuss the business requirements. After the requirements are found, they are classified into various categories in terms of how they identify with the functions and components of the end users expectations, the operational activities that should be done as well as the requirements which identity with the technical needs that are essential for smooth functionalities of a business (Alexandrova, 2018). The requirements are then analyzed and documented for the business operations.
For the conflicting business requirements to be properly resolved, the first thing to find out is the root cause of the problem. There are multiple causes and how they are dealt with. One of the numerous causes being a misunderstanding by one or more business stakeholders on the higher level divisional or company goals that drive their specific needs which may lead to a push of system requirements that is out of the scope of business requirements.
The next step after identifying the conflict is to find out the nature of the conflict (Ward, 2016). There are a few types of common conflicts that are closely related to their causes. Some of which include data conflict, interest conflict, conflict of value, relationship conflict and structural conflict. After the nature of the conflict is identified, the next step is conflict resolution. This is a critical stage in resolving conflicts in the sense that it has a significant influence on the willingness of the individuals which are involved to continue working together. It is this step that determines the continued operation of a business. When the conflict is resolved in a manner that satisfies all parties involved, it can lead to a positive effect on the business and its stakeholders’ relationship. It is therefore essential to handle conflict resolution effectively.
A real estate organization needs to upgrade their IT infrastructure. The organization currently has 6 computers and uses a medium speed internet which affects their performance. The agency needs a software that enables automatic update of details in their website and the Australian and International Real Estate portals. The organization also wants to install 12 more computers, intranet as well as the internet service provider for a higher speed of internet access to satisfy the ever-growing business requirements.
a. The technical alternative which would satisfy the requirements in the business in the case study
The real estate organization has a few requirements to facilitate its operations. One of the requirements being a software for updating the agency system as well as the real estate’s portal. While you may be interested in developing a software, there are various alternative approaches that would be helpful instead of designing a software one of the approaches which best suit your organization is known as FTP. The FTP software can help in automatic updates of the property details on the agency websites along with the portals whose contents would need an update. FTP refers to a basic and common service that help in exchange of files between computers including hosts over TCP/IP networks like the private networks and internet (Boschetti, 2018). The approach is effective in transferring data over private network and internet, thus it is recommended for this project.
On the issue concerning the low internet speed, there are various approaches that the agency can apply instead of installing new devices and service providers. The approach involves scanning for a virus that may affect the system, checking out the system filters among other system breakdowns that may slow down the internet speed.
b. The IT vendors where FTP can be purchased from
Various FTP vendors include the following:
For the automatic update of the information system, the FTP would be the best as it aids in automatic updates as required by the organization, it additionally facilitates the transfer of files between the organization’s computers thus faster operations which helps the organization to meet the growing business needs (Al-Jaroodi & Mohamed, 2011). On the other hand, the product suitable for increasing the internet speed recommended for the organization, along with scanning viruses is NETGEAR Nighthawk X 10 router (Chapman, & Kihn, 2009). This router has high internet speed (7.2 Gbps) that would be suitable for the organization, it is selected because the organization needs to increase the number of computers which will require a higher internet speed to operate effectively.
The current information system is wanting. Six computers with a medium speed internet cannot manage the increased business requirements of the agency. Therefore, the idea of installing more computers and increasing internet speed as well as an automatic update system is a very good idea. It will help the organization improve its operations.
Australian standards are the standards followed by business organizations operating within a given industry. Different standards apply to different product and industries. I would ensure that the selected products meet the client’s business operation by applying Australian mandatory standards which are compulsory standards that must be followed by all business.
To ensure that the products are valid, reliable and meet the needs of the client, I would use a quality test method QTM. QTM is used in verifying the comprehensive quality of a product. The testing method helps in determining if the product has met the quality standards (Wang, Chen & Chen, 2012). Before a product is chosen, a random selection of the product is sent to the lab for a test after which the product with the best quality is selected for purchase.
The evaluation report is very important in analyzing organizations since it gives an overview of the general evaluation. For the evaluation report to convey information effectively it must be prepared properly. I would prepare an evaluation report to present solution details in the following manner.
I would do a research about the organization and find out what outcomes it has achieved with the information system as well as the circumstances under which the outcome was achieved (Husereau et al., 2013). I would moreover report on the intended outcomes that were not achieved. I would additionally consider what has been delivered so far as well as how satisfied beneficiaries were with the deliverables of the corporate.
References
Aier, S., & Winter, R. (2009). Virtual decoupling for IT/business alignment–conceptual foundations, architecture design and implementation example. Business & Information Systems Engineering, 1(2), 150-163.
Alexandrova, A. (2018). Digital Government Systems: Tackling The Legacy Problem Through A Game-Based Approach To Business Requirements Analysis (Doctoral dissertation, The Open University).
Al-Jaroodi, J., & Mohamed, N. (2011, May). DDFTP: dual-direction FTP. In Cluster, Cloud and Grid Computing (CCGrid), 2011 11th IEEE/ACM International Symposium on (pp. 504-513). IEEE.
Boschetti, L. (2018). MODIS Collection 5.1 Burned Area Product-MCD45. User’s Guide Version 3.0. 1.
Chapman, C. S., & Kihn, L. A. (2009). Information system integration, enabling control and performance. Accounting, organizations and society, 34(2), 151-169.
Husereau, D., Drummond, M., Petrou, S., Carswell, C., Moher, D., Greenberg, D., & Loder, E. (2013). Consolidated health economic evaluation reporting standards (CHEERS) statement. Cost Effectiveness and Resource Allocation, 11(1), 6.
Wang, C. H., Chen, K. Y., & Chen, S. C. (2012). Total quality management, market orientation and hotel performance: The moderating effects of external environmental factors. International Journal of Hospitality Management, 31(1), 119-129.
Ward, J. (2016). Keeping the family business healthy: How to plan for continuing growth, profitability, and family leadership. Springer.
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