Discuss about the Professional Communication Skills For Nurses.
One of the main skills that a health care professional need to have is the ability to become reflective (Bulman & Schutz, 2013). It helps them to understand the strength and weakness of individual. In order to provide effective care service a nursing professional need to ensure reflective practice in their daily routine. It will help them to improve their own practice skill. The health care professional need to understand the mistake they have done in their practice and gather enough knowledge in order to introduce interventions that could help them to provide care in an effective manner. Understanding own ability and limitation is important to become a successful health care professional (Lauren, 2013). The assignment is based on the Gibb’s cycle of reflection, through which I will reflect on one of my experience regarding the relationship between patient and therapeutic professional. The following paper will provide idea about the impact of the experience in completing clinical assessments.
The assignment is about watching a video that was provided by the professor and reflecting on the content of the video. The video shows the effective way of building therapeutic relationship by a health care professional with the patient. The nursing professional in the video has successfully maintained the standard 2 of NMBA code of conduct. The body posture and way approaching of the nursing professional has shown his confidence level. In order to carry out the vital sign assessment in an effective manner, the nursing professional has indulged the patient in a light conversation. Throughout the session, the nursing professional has communicated with the patient in a polite way that has helped him to get consent of the patient regarding the vital sign assessment. The nursing professional has started the communication in a respective manner and maintained it throughout the video. He has allowed the patient to participate in the conversation so that the patient does not feel pressure in the presence of the nursing professional. It is found in the video that the way of conversation has helped the nursing professional to gain the trust of the patient and he has successfully established therapeutic relationship with the patient.
The video that has provided along with the assignment has inspired me to build effective therapeutic relationship with a patient. It was interesting to watch the communication way of the nursing professional throughout the video. I was quite surprise to see the politeness of the nursing professional. It was pleasure to watch the effort of the nursing professional in order to build effective therapeutic relationship with the patient. The idea of indulging the patient in a light conversation is interesting, as it has helped the nursing professional to gain the trust of the patient. I have learned from the video that it is important to allow the patient to speak for him or her in order to reduce the pressure regarding vital sign assessment. The video has helped me to understand the way of starting communication with a patient for the first time. It has provided the idea of respecting the consent of the patient regarding the therapy. I was happy to have a visual experience of establishing effective therapeutic relationship with a patient. I have decided to use the strategies provided the nursing professional in order to build therapeutic relationship with a patient in an effective manner.
The visual experience is effective in order to understand the therapeutic relationship between patient and the nursing professional as it has provided a practical example of establishing such relationship rather than theory. The way of approaching of the nursing personal has provided an idea to approach politely. He has shown his respect towards the consent of t he patient, which is an important ethical code of nursing. The communication skill of the nursing professional has provided the idea of starting conversation with a patient for first time and how to make him comfortable in the session of vital sign assessment. The video has played an important role in providing knowledge about the maintenance of standard 2 of NMBA code of conduct. However, there is a negative impact of the video. The nursing professional has allowed the patient to speak for him but when the patient shared his issues regarding the hospital; the nursing professional did not try to understand the issue in depth. He just said “Ok” without any concern. This might be a negative aspect of the video. Otherwise, the effort of the nursing professional was commendable throughout the video. He has easily gained the trust of the patient with his communication skill. The patient was seen to contribute in the vital sign assessment. The overall video has a positive impact in order to gain knowledge about the way of establishing effective therapeutic relationship with the patient.
Establishing mutual trust and respect is an important part of nursing practice. The Standard 2 of NMBA provide the effective ways of engaging in the therapeutic relationship with the patient. According to the standard 2 of NMBA, therapeutic relationship should be established and maintained in a way that could differentiate the barriers between professional and personal relationship (Registered nurse standards for practice, 2016). Effective communication should be provided considering dignity, culture and rights of the patient. It could help to satisfy the patient and gain his trust in an effective manner (McCabe & Timmins, 2013). The standard code also stated that, it is important to approach in a way so that the patient feel the nursing professional is respecting his autonomy (Stein-Parbury, 2013). It will help to get the consent of the patient regarding the therapy. The nurses should use deliberation, collaboration, referrals and consideration in the therapeutic relationship in order to achieve desired outcomes (Arnold, & Boggs, 2015). Such strategies help to build proper therapeutic relationship with the patient, When the patient realize that his consent and dignity is respected by the nursing professional, they contribute in the process in an effective manner. The contribution of the patient is important in order to build sustainable relationship. Their trust and dependence on the nursing professional helps to carry out the assessment process without any difficulties (Thórarinsdóttir & Kristjánsson, 2014).
Conclusion:
From the above analysis, it can be concluded that, the nursing professional has effectively established therapeutic relationship with the patient. His effort of indulging patient in a light conversation is appreciable, as it has helped to reduce the pressure of the patient. His way of approaching is with politeness and respect has helped him to gain the trust of the patient, thus he has carried out the assessment without any challenge. The video is very helpful in order to improve the communication skill. Through the lesson provided by the video, I can develop my knowledge regarding the therapeutic relationship and it will help me to satisfy a patient and achieve desired outcomes.
The standard 2 of NMBA code of conduct is one of the most important standards that need to be maintained by all nursing professionals, thus, I would gather enough knowledge about the standards of NMBA code of conduct. I would collect reliable article related to establishing effective therapeutic relationship with the patient and learn the effective ways to build therapeutic relation. I would attain workshop of improving communication skill for the next six months. It will help me to conduct effective conversation with the patient. I would gather knowledge about the ethics of nursing through books and journals in order to improve my skill regarding patient safety and respect the culture, dignity and rights of the patient (Alligood, 2013). It could help me to gain the trust of the patient and carry out the session without any challenges. I expect that, such actions will help me to build effective rapport with the patient and establish myself as a successful nursing professional.
Reference:
Alligood, M. R. (2013). Nursing Theory-E-Book: Utilization & Application. Elsevier Health Sciences. Retrieve from https://s3.amazonaws.com/academia.edu.documents/45051297/Nursing_Theory_Utilization___Application-2014_-_CD.pdf?AWSAccessKeyId=AKIAIWOWYYGZ2Y53UL3A&Expires=1527158987&Signature=6jynPId%2FbYvmbWGfwtyzca5PIX4%3D&response-content-disposition=inline%3B%20filename%3DNursing_Theory_Utilization_and_Applicati.pdf
Arnold, E. C., & Boggs, K. U. (2015). Interpersonal Relationships-E-Book: Professional Communication Skills for Nurses. Elsevier Health Sciences. Retrieve from https://books.google.co.in/books?hl=en&lr=&id=7DAxBgAAQBAJ&oi=fnd&pg=PP1&dq=Arnold,+E.+C.,+%26+Boggs,+K.+U.+(2015).+Interpersonal+Relationships-E-Book:+Professional+Communication+Skills+for+Nurses.+Elsevier+Health+Sciences&ots=uYtDK-rvYs&sig=vCYppzhGUwNCm14ESoL_Clyny7A#v=onepage&q&f=false
Bulman, C., & Schutz, S. (Eds.). (2013). Reflective practice in nursing. John Wiley & Sons. Retrieve from https://zu.edu.jo/UploadFile/Library/E_Books/Files/LibraryFile_151614_52.pdf
Lauren Caldwell RN, B. S. N. (2013). The importance of reflective practice in nursing. International Journal of Caring Sciences, 6(3), 319. Retrieve from https://www.internationaljournalofcaringsciences.org/docs/4.%20us%20La.Caldwell.pdf
McCabe, C., & Timmins, F. (2013). Communication skills for nursing practice. Palgrave Macmillan. Retrieve from https://books.google.co.in/books?hl=en&lr=&id=7EcdBQAAQBAJ&oi=fnd&pg=PP1&dq=communication+skills+nursing+practice&ots=iEZaoTzBbt&sig=Uklol__GhSG1posvux_NZ7dzOXQ#v=onepage&q=communication%20skills%20nursing%20practice&f=false
Registered nurse standards for practice. (2016). Retrieved from https://file:///C:/Users/User/Downloads/2292677_135000014_Nursing-and-Midwifery-Board—%20(1).PDF
Stein-Parbury, J. (2013). Patient and person: Interpersonal skills in nursing. Elsevier Health Sciences. Retrieve from https://media.elsevierhealth.com.au/media/blfa_files/Patient_PersonInterpersonalSkillsInNursing6E_9780729542562_Stein-Parbury….pdf
Thórarinsdóttir, K., & Kristjánsson, K. (2014). Patients’ perspectives on person-centred participation in healthcare: a framework analysis. Nursing ethics, 21(2), 129-147. Retrieve from file:///C:/Users/User/Downloads/NursEthics-2014-Thrarinsdttir-129-47.pdf
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