Project Plan And Charter For Cultural Awareness Training Program

Project Description (7 Marks)

1 Project Description (7 Marks)

1.1 Project Description and Background (2 marks)

The school of Engineering and Technology Indigenisation Committee shows active interest in the projects that deals with generation of cultural awareness and indigenous perspectives among the staffs and students. Therefore, the committee has decided to host a cultural awareness training programs for the students and staffs of CQ University. This training program aims at generating awareness and better understanding of the local Aboriginal and Torres Strait Island history. The committee has decided that the project should coincide with the National Aborigines and Islanders Day Observance Committee or NAIDOC. The training contents will include indigenous history, culture, language and protocol. The project plan gives an insight of the budget, work breakdown structure and the associated risk of the project (Kerzner, 2013).

1.2 Justification

1.2.1 Output / Outcome / Benefit

Output	Outcome	Benefit
Training in CQ campuses about the local Aboriginal history, culture and language in order to generate awareness among the staffs and students of the universit	The project will have a positive influence on the students and staffs of the University, as they will get to know about the Aboriginal culture history and protocol.	The project is expected to benefit the University as well. It will be setting up a positive example in the country as the training program aims at creating awareness among the students about the local aboriginal culture, history and language. If the project is successful, it will set a great example to the people of the country.

2.1 Stakeholder List

Key Stakeholder List (6 MARKS)

	Stakeholder	Category (i.e. Sponsor / Supplier / User)	Descriptionof Interest	Descriptionof Influence
1	SET Committee	Sponsor	The Committee has a high interest in the project, as it is in charge of the arranging a training program n CQU campuses for enabling the students to have better knowledge and understanding of the local Aboriginal and Torres Island.	The committee has a high influence on the project as the project plan will be approved by the senior executive of the company.
2	CQU University	Sponsor	Has a high interest in the project as the training program will be taking place in the	Has a high influence in the project, as the University is in charge of the training program and the project will be implemented in the CQU campuses.
3	NAIDOC	Supplier	Has a high interest in the project, as the training program will coincide with the National Aborigines and islander Day Observance Committee week.	Has a medium influence on the project. The committee members are however, one of the most important suppliers of the training content.
4	Local Aboriginal and Islander Community	Supplier	This community has a high interest in the project as the project deals with the generation of awareness about the local Aboriginal and Torres Strait Island history and language.	Has a low influence on the project as the community members are responsible for providing the information about the local Aboriginal and Torres Strait Island history, culture, language and protocols.
5	Students and employees of CQU	User	Has a medium interest in the project as they are the target audience of the project	Has a low influence on the project as the employees and students are the target audience of the training program
6	Resource Manager	Supplier	Has a medium interest in the project, as the resource manager is responsible for allocating the resources of the project.	Has a low influence in the project as resource manager is appointed for managing the project resources.

2.2 Stakeholders Engagement Assessment Matrix (3 marks)

Stakeholder	Unaware	Resistant	Neutral	Supportive	Leading
1. SET Committee					ü
2. CQU University				ü
3. NAIDOC				ü
4. Local Aboriginal and Islander Community				ü
5. Students and employees of CQU			ü
6. Resource Manager			ü

2.2 Obtaining expert judgement (1 mark)

QUESTION: Briefly explain at least two different methods or techniques to obtain this expert judgement from groups and/or individuals?

Expert Judgement is a method of obtaining valuable information that contributes to the project success. One of the widely used techniques of obtaining expert judgement is to interview the expert and ask for their opinion regarding a highlighted issue. The other method of obtaining expert judgement is make a group of expert participate in either online or offline survey and evaluating the collected data for an effective decision-making process.

QUESTION:State whether it is appropriate to have a single key stakeholder representing the Traditional Owners of the land on which Central Queensland Campuses are located. Provide an explanation for your response.

It is not appropriate or a feasible decision of having a single key stakeholder representing all the traditional owners of the land on which CQU campuses are located as it will be extremely difficult for one stakeholder to manage all the campuses simultaneously and single-handedly.

QUESTION: Which of the two opening statement styles‘Welcome to Country’ or ‘Acknowledgement of Country’ is appropriate for the Project Executive to use and provide a brief explanation justifying your answer.

The statement ‘Welcome to Country’ will be an appropriate opening sentence that can be used by the Project Executive during the training program. This is because the project deals with generating awareness among the individuals about the importance of traditional culture, history and languages. Therefore, the statement ‘Welcome to the country’ is appropriate.

QUESTION: Is the suggestion of using a previously developed cultural awareness training program an appropriate method of requirements gathering? Briefly explain your answer.

The content and the style of a previously developed Muslim cultural awareness training program although can be a great help for designing the contents of this project, it may not be an appropriate method of requirement gathering. This is because the content of the two training programs are completely different and therefore, it is better for the management to do a thorough research about the subject and its history. Not only a desktop research, but also a manual research is necessary for successful implementation of the project.

QUESTION: What document could be used to track or ‘trace’ requirements throughout the project life cycle?

A requirement specification document must be developed at the initiation of the project that will be regularly updated. This document could be used to trace and track the requirements throughout the project life cycle. This documents should be maintained in a soft copy so that it can be tracked centrally as well.

Stakeholder List

QUESTION: What is requirement prioritisation and why would it be important to communicate this process to stakeholders?

The requirement prioritisation process helps in determining the urgency of certain project requirements in order to ascertain a successful release. This process enables a project manager to focus on the top-most important requirement first.

It is important to communicate this process to the stakeholders as it prevents the stakeholders in putting all the requirements in a single category. The requirement prioritization process restricts the percentage of requirements that can be included in a single release.

QUESTION: List the five components of the MoSCoW technique

The components of MoScoW technique includes Must have requirements that has to be satisfied, Should have requirements that should be included in the project if possible, Could have requirements that is desirable in the project, Won’t or would have requirements that have been agreed not to be implemented in the project. This technique considerably helps in requirement prioritization for a particular project.

The project aims at developing a training program for generating cultural awareness about the local Aboriginal and Torres Strait Islander history, culture and protocols. The project is planned to coincide with the NAIDOC (national Aborigines and Islanders Day Observance Committee) week. The project is being planned for the NAIDOC week 2019 (between 8^th and 15^th July). Prior to that, a project plan is to be prepared that would need approval of the SET Committee to proceed with the project. The project is broadly classified into three phases namely, Assessment of needs, evaluation of delivery mode and deciding the training content. These broad activities are major project releases and consist of different sub activities, successful completion of which will ensure project success (Larson & Gray, 2013).

Note: This WBS is not intended to represent the full project scope of the training project.

Requirements gathering
WBS ID	1.1.1
Description of work	One of the primary works of this project is a thorough research and requirement gathering for designing the contents of the training program.
Cost Estimate	$18432
Start and Finish Dates	Fri 01-06-18 to Wed 29-08-18

Project Initiation and Planning
WBS ID	1.1.2
Description of work	It is important to initiate the project with the requirements gathered from the previous phase. Proper project planning is required for successful implementation of the project.
Cost Estimate	$11520
Start and Finish Dates	Thu 30-08-18 to Wed 24-10-18

Face to Face: Preparation
WBS ID	1.2.1
Description of work	Preparation of a face to face training program includes selection of an area for delivery of the training along with finalizing the contents of face to face mode of training
Cost Estimate	$8928
Start and Finish Dates	Thu 25-10-18 to Thu 06-12-18

Online: Preparation
WBS ID	1.2.2
Description of work	Preparation of the online mode of training include designing the training portal and finalizing the contents of the training
Cost Estimate	$9216
Start and Finish Dates	Fri 07-12-18 to Mon 21-01-19

Designing the contents: Culture and history
WBS ID	1.3.1
Description of work	After doing proper research about the local Aboriginal culture and history it is essential to design the contents of the training accordingly. This phase deals with choosing the proper content that will be included in the training program.
Cost Estimate	$7776
Start and Finish Dates	Tue 22-01-19 to Wed 27-02-19

Designing the contents: Language and Protocol
WBS ID	1.3.2
Description of work	For the training purpose, it is essential to develop visually attractive contents and signage that will attract the interest of the students. This phase deals with finalizing the contents of the training.
Cost Estimate	$15000
Start and Finish Dates	Thu 28-02-19 to Fri 29-03-19

Requirements gathering

Activity	Description of work	Start Date	End Date	Duration (days)
Listing the project needs	The Project requirements are identified	Fri 01-06-18	Thu 14-06-18	10
Meeting the aboriginal community for information gathering	This includes manual research for data gathering	Fri 15-06-18	Thu 23-08-18	50
Documenting	Documenting the requirements gathered in this phase	Fri 24-08-18	Wed 29-08-18	4

Activity	Description of work	Start Date	End Date	Duration (days)
The gathered requirements are evaluated for developing a project plan	Data gathered from the research is evaluated to select the contents that will be included in the training program	Thu 30-08-18	Wed 19-09-18	15
Scheduling the project	After requirements gathering the project is scheduled according to the time available (Snyder, 2014)	Thu 20-09-18	Mon 08-10-18	13
Generating a communication Plan	The communication plan is necessary for stakeholders management	Tue 09-10-18	Wed 24-10-18	12

Activity	Description of work	Start Date	End Date	Duration (days)
Designing the training materials for approval	Proper designing of the training materials is necessary for approval of the project plan	Thu 25-10-18	Wed 21-11-18	20
Selection of a place in CQU campus for training program	Selection of the a proper place in the CQU campus where the training program is to be held	Thu 22-11-18	Fri 30-11-18	7
Documenting and sharing documents with the stakeholders	Proper documentation of the findings is necessary for sharing it with the stakeholders	Mon 03-12-18	Thu 06-12-18	4

Activity	Description of work	Start Date	End Date	Duration (days)
Designing the online training materials for approval	The online materials are designed that will be sent for approval	Fri 07-12-18	Thu 03-01-19	20
Sharing the invites of online training	The invites of the online training is shared with the students and staffs	Fri 04-01-19	Thu 17-01-19	10
Sharing documents with the client	The progress report is shared with the stakeholders	Fri 18-01-19	Mon 21-01-19	2

Activity	Description of work	Start Date	End Date	Duration (days)
Verifying the Contents associated with culture and history of local Aboriginal and Torres Strait Island	The Final content of the training associated with the culture and history of Aboriginal community is verified and reviewed	Tue 22-01-19	Mon 18-02-19	20
Sending the documents for approval	The final document is sent for approval	Tue 19-02-19	Wed 20-02-19	2
Sharing the approved documents with the stakeholders	The progress report is shared with the stakeholders as a communication management plan (Szeberenyi, 2015).	Thu 21-02-19	Wed 27-02-19	5

QUESTION: What is the hourly AUD $ rate used in your calculations? $18

1.1.1 Requirements gathering

Activity/Deliverables	June	July	Aug	Sept	Oct	Nov	Dec	Jan	Feb	Mar
1. Listing the project needs	$2880
2. Meeting the aboriginal community for information gathering	$2400	$6000	$6000
3. Documenting			$1152

Activity/Deliverables	June	July	Aug	Sept	Oct	Nov	Dec	Jan	Feb	Mar
1. The gathered requirements are evaluated for developing a project plan			$1,320	$3000
2. Scheduling the project				$2000	$1744
3. Generating a communication Plan					$3456

1.2.1 Face to Face: preparation

Activity/Deliverables	June	July	Aug	Sept	Oct	Nov	Dec	Jan	Feb	Mar
1. Designing the training materials for approval					$1760	$4000
2. Selection of a place in CQU campus for training program						$2016
3. Documenting and sharing documents with the stakeholders							$1152

Activity/Deliverables	June	July	Aug	Sept	Oct	Nov	Dec	Jan	Feb	Mar
1. Designing the online training materials for approval							$5000	$760
2. Sharing the invites of online training								$2880
3. Sharing documents with the client								$576

1.3.1 Designing the contents: Culture and history

Activity/Deliverables	June	July	Aug	Sept	Oct	Nov	Dec	Jan	Feb	Mar
1. Verifying the Contents associated with culture and history of local Aboriginal and Torres Strait Island								$2000	$3760
2. Sending the documents for approval									$576
3. Sharing the approved documents with the stakeholders									$1440

Indigenous Cultural Awareness Training Project

Risk Register

Name	Description	Likelihood	Impact	Response type	Mitigation strategy
Risk 1	The project is not completed within the scheduled time	Medium	High	Mitigate	A feasible project plan is to be prepared that should be followed throughout the project execution
Risk 2	Technical difficulties in online training	High	High	Transfer	Hiring of experienced technicians for supervising the online training
Risk 3	Conflict between executive stakeholders	High	High	Avoid	A proper communication plan is to be maintained so as to keep all the stakeholders informed about the project progress
Risk 4	Inaccurate Estimate	Medium	High	Avoid	Proper resource planning and budget preparation at the project initiation
Opportunity	Students taking active interest in the project	Low	High	Exploit	The program should be interesting enough to attract the interest of the students

Tolerance	Specific Tolerance allowed
Tolerance specified for time	+20 days
Tolerance specified for cost	+ $20000

Previous lessons learned

Proposed action to address

(in current project)

Lesson 1

The first lesson involved an ‘off-the-shelf’ online training program which failed to properly interface with the universities learning system.

This project will not follow off the shelf approach as this particular project is a completely new venture for the University and therefore, proper research about contents and the design of the training contents is essential.

Lesson 2:

The second lesson involved the use of a generic cross cultural training package which failed to properly address the nuances which exists between different indigenous groups located in various geographical areas.

This project will not consider a previously designed training package. A considerable amount of time is allocated undergoing a thorough research about the culture and history of Local Aboriginal and Torres Strait Island and the contents of the training program is to be designed accordingly.

The undersigned acknowledge that they have reviewed the Indigenous Cultural Awareness Training Project Assessment Task 2 and agree with the information presented within this document.

Signature:	Please insert	Date:	Please insert
Print Name:	Please insert
Title:	Project Executive
Organisation:	SET

References

Kerzner, H. (2013). Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons.

Larson, E. W., & Gray, C. (2013). Project Management: The Managerial Process with MS Project. McGraw-Hill.

Snyder, C. S. (2014). A Guide to the Project Management Body of Knowledge: PMBOK (®) Guide. Project Management Institute.

Szeberenyi, A. (2015). Project Communication Plan (No. AIDA-2020-MS4).

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