The purpose of this project quality plan is to describe all the activities involved in the construction of a 4-storey building with the intent to deliver a product by concentrating on realizing the client’s quality expectations. Accordingly, the company’s policy is to ensure that it is in a position to provide a quality product at the lowest cost, within the timeframe and to the client’s specifications.”
Managing project quality requires an approved quality plan encompassing three major quality processes defined in Section 2.1. The quality plan is developed and approved during the project planning phase to confirm major deliverables/milestone acceptance criteria and manage approved project processes.
1.1 Quality Objectives of the Project
“The purpose of this project quality plan is to describe all the activities involved in the construction of a 4-storey building with the intent to deliver a product by concentrating on realising the client’s quality expectations. Accordingly, the company’s policy is to ensure that it is in a position to provide a quality product at the lowest cost, within the timeframe and to the client’s specifications.”
1.2 Quality Plan Processes
Quality assurance activities focus on both the processes to create the product but also the processes to manage the project. Quality assurance is a method to ensure the project will satisfy the quality standards and will define and record quality reviews, test performance, and customer acceptance. Quality assurance is based on the assumption of continuous improvement.
Quality control activities are performed continually to verify that project management and project deliverables are of high quality and meet quality standards. Quality assurance also helps uncover causes of unsatisfactory results and establish lessons learned to avoid similar issues in this and other projects.
Project team members and key stakeholders agree at the project planning stage on formal project processes and major deliverable acceptance criteria that will be used to evaluate final deliverable results before the results are formally approved.
Differences between Quality Assurance and Quality Control
“Quality assurance is a process which focus on giving assurance regarding the quality request to be attained while quality control focus on meeting the quality request.
QA target to prevent defect while the goal of QC is identifying and improving the defects.
QA is a technique of managing quality while QC is the approach to verify quality.
QA process does not include program execution whereas QC involves program execution.
QA is the process of establishing the project deliverables whereas QC is the process of verifying the project deliverables.”
1.3 Project Overview
“Commercial buildings such as an office accounts for approximately 20 percent of the construction output in Canada. Therefore, the commercial industry demands for buildings which are fast to construct, flexible, high quality as well as adaptable in the application and energy efficient is usage (Pheng, & Meng, 2018). Accordingly, composite as well as steel construction which is used in the construction of the 3-storey building which has long span benefits, rapid speed of construction, enhanced quality as well as reduced environmental effects.
The goal of this construction project is to build commercial buildings which are energy sufficient and of high quality which is environment friendly. Accordingly, the 3-storey building is constructed with available resources in addition to manually levelled resources with the help of Microsoft Project software. The total construction costs is estimated at $30,000. Certainly, to make sure that there is no clash in activities the project employ a project plan which schedules each task and the timeframe. The assumption made in the project is that there.”
1.4 Quality Standards
“There are various risks in construction project therefore the construction will be done against the construction International standardization of organization (ISO). In order to ensure quality standards the construction will observe several steps to improve the construction quality standards (Griffith, Stephenson, & Watson, 2014). The first step is getting the right specification by checking on manufacturer’s websites and product installation specifications as well as reviewing the building code and industrial standards. Another quality is construction site specification and defining the right approach by looking for any discrepancies. Quality standards help to determine ways on how to eliminate causes of unsatisfactory performance.
1.5 Quality Tools
“Check-sheet: it is used for recording the construction events and non-events.
Checklist: It is used to inform the project manager if there are certain things which ought to be checked.
Histogram: It provide the graphical illustration of the specific measured values in the construction data set based on the frequency of occurrence which aid in visualizing the distribution of data.
Pareto analysis: It is an approach used to give priority to the problems in the construction project in order for early attention to focus of such issues with the greatest impact.
Cause and effect diagram: It is significant in subdividing the main cause of a problems which happens during the construction course.”
1.6 Quality Manager’s Responsibilities
“The responsibility of the project manager is to lead the project team through constant communication and holding meetings regarding the progress of the project. The manager work to ensure that quality is not hampered in any way by ensuring the project team adheres to all the construction standards.”
Quality assurance helps to establish if a deliverable is acceptable based on the processes used to create it. Quality assurance processes are used to evaluate overall project performance frequently and to determine that quality reviews were held, deliverables and project management processes were actually tested, and customer acceptance acquired.
2.1 Quality Assurance Processes
“The QA procedure include defining requirements, material requirements, planning, testing of material. Defining requirements is the initial step which is used to determine the customer’s needs (Chen, & Luo, 2014). Accordingly, this is a crucial stage since the structural design of the construction is determined by the client’s needs. On the same note material requirements is the next step which comes after the identification and definition of the customer’s needs (Bull, Castro, & Nakada, 2018). Indeed, material requirements is significant and it has to listed so that to understand all the necessary materials and supplies which will be used.
Thus, after the material planning has been completed it is essential to begin to develop a plan for the completion of the different tasks through a clearly drawn workflow outline (Howarth, & Greenwood, 2017). During this point the project manager invites tenders so as to get the building material and supplies which have to be recoded for future reference. Lastly but not least material testing where it is good to test the materials before using them. Therefore, at this period internal and third part laboratories will test the composition of the chosen materials for approval or disapproval.”
2.2 Project Monitoring Processes
“The monitoring process is done by construction supervisors who work to see to it that all stated standards have been adhered to.”
2.3 Project In-Process Quality Monitoring
“Assurance is assessed all through the construction course by supervisors working to ensure that the project meet all standards as specified in all steps.”
3.1 Project Deliverables
“The project deliverables include the final complete finished product.”
|
Milestone |
Deliverable |
|
Project planning |
· Clearing the construction site · Determining client’s requirements · Stakeholder involvement |
|
Scheduling |
· Feasibility · Planning · Execution · Implementation · Closure |
|
Communication and reporting |
· Progression of the project · Change introduction |
3.2 Project Quality Control Activities
“Quality control process involves the following:
Determining the program of quality control
Proactively controlling the quality conditions of the processes events.
Inspecting the effectiveness of the quality process activities in time.
Setting the process control point with major controls.”
3.3 Project Deliverables Acceptance Criteria
“Once the product has been accomplished the building will be assessed by the relevant state construction agency to ensure that its meets all the construction regulations and standards.”
“The audit plan will involve talking to the construction client and project personnel, observation, and reviewing quality assurance and quality control records and report. After conducting the audit an action plan will be developed so as to figure out on how to improve the results.”
“An escalation plan is a set of processes which are set in place to deal with unresolved issues”
|
Project Team Role |
QA Responsibilities |
QC Responsibilities |
|
Planning |
prevent defect |
managing quality |
|
Monitoring |
prevent defect |
identifying and improving the defects |
|
Control |
establishing the project deliverables |
verifying the project deliverables |
[List all quality-related issues and resolutions resulting from quality plan audits and reviews of quality assurance processes]
|
Quality Review Date |
Activity Reviewed |
Issue |
Resolution |
|
3/12/2018 |
Product quality |
The product delivery has some flaws |
Work on the flaws to ensure the product meets client’s specifications |
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