The first step of seeking an effective solution to a problem is the proper identification of the problem to be resolved itself
While making the review of the past years orders by the Rattunde & Co.GmbH, it was discovered that most of their clients with the profitable projects were representing the metal tube processing industry, hence one of its partners naming Rattunde suggested that that as the level of competition in the industry manufacturing the machine used for cutting tubes would be much profitable with them as no major innovations were made in this area for last ten years, hence the he planned to manufacture such types of machine that can not only be used in cutting of tubes, but also for brushing ,washing ,drying and stacking them too as a measure of innovation.
In addition to the manufacture, he planned to introduce an effective after sales service of these machines for which it is proposed that a modem shall be inbuilt into the new machine so that using this modem he engineers of the Rattunde & Co.GmbH can directly access the machines of clients to provide it’s after sales service. In this case the Rattunde & Co.GmbH shall manufacture only this type of machine. But this option has the limitation that the client may not permit the outside engineers granting them full access in their internal network concerning the security issues. Again the development of this new machine shall take the further period of the six months thereby resulting into the low income generation during this period because of the significant costs to be incurred in the design, assembly and testing of this new machine.
While the another partner naming Prokschs suggested that as the group still receives the order for the manufacture of the other types of machines such as numerically controlled workstations are still being received by the company, hence it should continue the manufacture of these types of machines too. But it would turn down the plan of the Rattunde. Hence the problem in this case is whether to adopt the product development plan proposed by Rattunde or by Prokschs.
The major criteria to make our decision would be as follows
The cost structure of the new machine involves the cost of designing, testing and assembling the new product which has been considered similar that of the existing one.
As in the give case it has been told that the new product shall take the period of at least six months for its development, hence during such development phase it shall become difficult for the company to generate higher level of income because of the huge cost of development of this product.
In the given case for the tube industry there is only biannual trade fair that was not proved beneficial in the past for the company. Moreover the amount of the advertising expenditure is also going to be a major factor to decide amongst the alternative.
As it is being told that in future the Rattunde & Co. Gmbh.can sell at least three machines per year which may be increased by one in every year.
As it is quite difficult to enter a market of stiff competition, but if the number of competitors get reduced then it becomes easier to enter.
The process of the alternative development suggests the numerous ways of solving the problem for which this model is being used
Under the given case there are following alternatives available with the Rattunde & Co.GmbH.
While performing the analysis it is to be kept in mind that analysis shall involve both the subjective and the objective one. It is said to be subjective when analysis is done on the basis of the qualitative data, whereas the same becomes the objective one when it is done with the help of the quantitative data.
As now from the above there are three alternatives opted for, hence each of these alternatives shall be evaluated on the basis of the criteria selected above to reach to make our decision.
Considering the first alternative of manufacturing the only one machine use to cut tubes, the costs of which are much similar to the cost structure presently found in the Rattunde &co. Gmbh. Hence it is being expected that in the long run this cost structure won’t bring any instability in the Rattunde &co. GmbH.
In this case it seems that the only sell of this new product shall not be able to raise the overall revenue level.
Being the new product hence an effective marketing strategy along with the consideration in terms of advertising expenditure is also required to be given the due consideration. As one of the promotion strategy for this kind of product though a trade fair conducted annually could not provide the satisfactory result and additionally demanding the advertising expenditure for amounting to 100000 euro, that are creating hurdle for it.
In terms of prospective market development as it could be seen that due to the additional feature added with a view to providing better after sales service, but it can cause resistance in the minds of the tentative clients who found it as an interference with their personal liberty that is creating limitation to raise its demand.
In terms of level of competition as there are very few competitors which are only three in number, hence it has a positive impact on the future prospect of the product.
The second option of dropping the whole idea of the new product can cause the contribution loss proposed to come from the new product.
The third option seems to be much better as it suggests that there should be the appropriate product mix of the new machine along with the old ones as the demand for the old machines are still present and the Rattunde & Co. GmbH enjoys a good reputation of its existing products too.
From the above analysis it is being recommended that neither it is beneficial to adopt the policy of manufacturing the only machine to be used for cutting the tubes nor to fully drop the idea of such manufacture, but the Rattunde & Co. GmbH should find a way in between by selecting the appropriate product mix in terms of Machine used to cut the tubes, Workstations and other one.
Once the decision is taken then there is the need of the development of the action which is generally developed by the managers. While in the process of such development it provides the basic ideas of the issues that act as hurdles to implement the decision taken.
In order to implement the decision already taken the following action plan is recommended:
Income Statement (Figures in euro 000)
Particulars |
1999 |
Net sales |
1262 |
COGS |
566.65 |
Gross Profit |
695.35 |
Salary with social security |
340 |
Depreciation |
93.3 |
Other Expenses |
357 |
EBDIT |
-94.95 |
Interest Expenses |
5 |
Extraordinary Expenses |
0 |
Taxes |
0 |
Dividends |
0 |
Net Profit/Loss |
-99.95 |
Balance sheet( Figures in Euro 000)
Particulars |
1999 |
Assets |
|
Cash |
Nil |
Work in progress |
Nil |
Goods for sale |
Nil |
A/R |
200 |
Other Current Assets |
9 |
Fixed Assets |
311 |
Total Assets |
520 |
Liabilities |
|
A/P |
83 |
Provisions |
24 |
Prepayments from Clients |
182 |
Other Short term liabilities |
128.30 |
Bank Loan |
0 |
Bank O/D |
1.65 |
Liabilities to shareholders |
185 |
Total Liabilities |
|
Owner’s Equity |
|
Shareholder’s Equity |
28 |
Retained earnings |
-12 |
Reserves |
-99.95 |
Total Owner’s equity |
-83.95 |
Total Liabilities and owner’s equity |
520 |
Particulars |
Amount |
A. Cash Flow from operating activities |
|
Net Profit as per P/L |
-99.95 |
Add : Depreciation |
93.3 |
Interest Expenses |
5 |
Add : Decrease in current assets &increase in current liabilities |
|
Less: Increase in current assets & Decrease in current liabilities |
|
Cash flow from operating activities |
-1.65 |
Note : it has been assumed that all sales were made in cash and no credit sales of the new machines as well as the existing machine
Conclusion
Based on the above discussion it is quite evident that it is the external environmental component of the business like the technology, economy, socio-cultural consideration that brought significant changes in the decision making process of the organization. This is clearly evident from the study of historical data of the Rattunde & co. GmbH since 1991 to 1999 due to which the unstructured problem of new product development took birth. But for its analysis nothing much was known. Hence the six steps of problem solving provided a logical or reasonable basis for the solution of this problem. One of the major feature of the unstructured problem is that the prospect of the quantification is very less and if it is quantified then it results in to the oversimplification too and at the same time demands some sort of speculative assumptions too.
References
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Belton, P. 2017. Competitive Strategy: Creating and Sustaining Superior Performance. Vol. 2. London: Macat International ltd.
Choy, Y. K. 2018. “Cost-benefit Analysis, Values, Wellbeing and Ethics: An Indigenous Worldview Analysis.” Ecological Economics 145. https://doi.org/10.1016/j.ecolecon.2017.08.005.
Fay, R, and E.M Negangard. 2017. “Manual journal entry testing : Data analytics and the risk of fraud.” Journal of Accounting Education 38: 37-49.
Goldmann, K. 2016. “Financial Liquidity and Profitability Management in Practice of Polish Business.” Financial Environment and Business Development 4 (3): 103-112.
Heminway, J.M. 2017. “Shareholder Wealth Maximization as a Function of Statutes, Decisional Law, and Organic Documents.” SSRN 1-35.
Jefferson, M. 2017. “Energy, Complexity and Wealth Maximization, R. Ayres. Springer, Switzerland .” Technological Forecasting and Social Change 353-354.
Linden, B, and R.E Freeman. 2017. “Profit and Other Values: Thick Evaluation in Decision Making.” Business Ethics Quarterly 27 (3): 353-379. https://doi.org/10.1017/beq.2017.1.
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