Human Resource Management can help in maximising the employee performance so that an organization can attain the strategic objectives. The human resources department is mainly concerned with the management of people in organization and focuses on the policies and systems prevalent within an organization. It is responsible for overseeing the employee benefits, recruitment, performance appraisal and the rewarding of the employees. It is also concerned with that of organizational change and that of industrial relations (Armstrong and Taylor 2014). It deals with the balancing of practices within an organization with that of requirements that arise from the governmental laws. This essay focuses on the human resource management, strategic human resource management, recruitment and selection and managing diversity in relation to human resources practices and how they can be of benefit for the organization. The purpose of this paper is to act as a reflective journal and reflects on my experiences that helped me in learning about different aspects of human resource management.
Human Resource management refers to the department within an organization that provides direction to the people who work in an organization. The Human Resources Management( HRM) provides the necessary tools, management advice and training that is needed for the successful operation of the organization. In my understanding, the Human Resources (HR) department is responsible for the development of the organizational culture that helps in creating the culture of an organization. Community outreach is another arena where the human resources functions in Australia (Whetzel and Wheaton 2016). The members of the teams can involve themselves in philanthropic giving that adds to the reputation of the organization. There are three theoretical perspectives in relation to HRM- behavioural view, political influence view and resource based view. According to me, the harvard framework of human resources management can prove to be vital for the success of the organization. I think that the importance that is laid on human capital in case of Harvard framework is a vital factor that can add to the success of the organization (Buckley, Halbesleben and Wheeler 2017). People are conceived of to be like social capital and are held to be the most important asset in an organization. Reciprocal fit between that of organisational strategy and that of human resource strategy is of extreme importance for the perfect functioning of an organization.
The Human Resource Management of Australia works on the following areas- knowledge management, changes in relation to the employees work roles and the changes in the structure of the company. While doing an internship at the Woolworths Limited, I came to realize how important it is to share news within due time in order to prevent any confusion. Team meetings and company meetings on monthly basis are generally held in most organisations. There were also team education meetings which platform was used for sharing information (Beardwell and Thompson 2014). It was used for discussion about a project or talked about career development. From this experience I learnt how informal meetings can help in bringing the employees together.
Strategy is indicative of a multi-dimensional concept that goes beyond that of the traditional competitive strategy. Strategies refer to measurable plans that are carefully developed by the stakeholders of an institution (Jackson, Schuler and Jiang 2014). Strategic human resource management helps the companies in meeting the needs of the employees while at the same time promoting the goals of the company. Strategic human resource management helps in linking the human resources with that of strategic goals in order to develop the organisational culture.
My internship at Woolworth’s Limited taught me how talent management was an important facet of Human Resources. Retention in an organisation of skilled man power can help the organisation in meeting the priorities of the business. I saw how the top management used to bestow rewards to the hard working employees and how the CEO used to hold meetings with the most cherished employees of the organisation in order to know about the hurdles that they are facing within the organisation. The employees are treated like partners and the company wants the partners to have product expertise along with that of excellent customer service (Knies et al. 2015). I saw how treating the partners with respect can help in adding credibility to the company and how providing health care benefits can help the employees in staying loyal to the company.
I learnt about the important components of strategic formulation during my management course in Charles Darwin University like SWOT that helped in assessing the strength and weakness of the organisation. The external analysis examined the operating environment of the organisation in order to identify the strategic opportunities along with threats. The organisational structure, training and development and the reward system helped in determining success in relation to strategy implementation (Kramar 2014). I have understood how important is assessing the external environment in order to bring profits for the organization.
Recruitment refers to a practice that is carried out in an organisation in order to identify and attract the potential candidates. Recruitment activities have an effect on the number of people who apply for the vacancy and the kind of people who will apply for the posts (Marler and Fisher 2013). The different recruitment sources are advertisements, internal recruitment, public employment agency and that of private employment agency. Selection is indicative of the process by taking recourse to which a company can decide who will be allowed to work in the organisation. The employee selection decisions can help an organisation in adapting and surviving in the environment (Brewster, Mayrhofer and Morley 2016). The selection method standards are that of reliability, validity, utility and legality. The different kinds of selection methods are interviews, references, physical ability test, cognitive ability test and that of personality inventories (Storey 2014).
Corporate Talent network is an important online platform that was used in Billabong International Limited for promoting the brand name of the company. While I was working in this company, I saw how corporate talent network was used for advertising and it acted as a promotional hub for the organisation. I saw how this online platform was used in order to communicate about the job openings and reveal important information about the company. Another important method that was made use of for recruitment related to building on end to end talent brand. It helped the company in creating a strong talent brand that helped in reducing the cost per hire (Purce 2014). The talent brand in Billabong International Limited was created with the help of joint effort by that of marketing along with that of HR department.
Diversity Management helps in managing the similarity and differences of people within an organization. Diversity in organization means to bring together people who belong to different ethnic background and religion in order to give rise to a productive unit. Advances in the field of communication technology have made marketplace a global concept and survival of an organization depends on its ability to effectively manage a diverse workforce. Work-life balance refers to a concept that includes proper prioritization between that of work (career) and that of lifestyle (health and family). It is indicative of the balance between the work life and the personal life of an individual (Lengnick-Hall, Lengnick-Hall and Rigsbee 2013).
According to me, gender pay gap should be minimized by the manager that would help in ensuring a diverse workplace. My experience of working at the Billabong International Limited taught me that each position should have a distinct pay range and there should be no discrimination on the basis of gender (Budhwar and Debrah 2013). Practising no discrimination on the basis of disability can help in making an organisation socially responsible and add to the increase of value of the company.
Employers should give the employees more control over the schedules so that they can stay motivated within the organization. I learnt from my internship at Woolworth’s Limited that paying for the child along with that of elder care can make the employees feel more valued and helps in their retention. In addition to this, the paid time approach treats the employees of an organization like adults who can make their own decisions. The paid time off system of Woolworth’s Limited provided freedom to the employees who did not have to worry about how the time off was spent. This system can prove to be a stepping stone in eliminating confusion and can help in maintaining the work-life balance.
Conclusion:
Human Resource Management plays a significant role in an organization and helps in developing policies and programmes that can help for the successful running of an organization. Team education meetings are of great merit for an organization and helps in sharing important information. Retention within an organization of skilled man power can help the business in reaching its aims and contribute to the growth of the organization. The balance between work life and that of personal life can help the employees to derive job satisfaction. The survival of an organization rests to a great extent on its ability to handle diversity and it should be successfully managed for the long term growth of the company.
References:
Armstrong, M. and Taylor, S., 2014. Armstrong’s handbook of human resource management practice. Kogan Page Publishers.
Beardwell, J. and Thompson, A., 2014. Human resource management: a contemporary approach. Pearson Education.
Brewster, C., Mayrhofer, W. and Morley, M. eds., 2016. New challenges for European resource management. Springer.
Buckley, M.R., Halbesleben, J.R. and Wheeler, A.R. eds., 2017. Research in personnel and human resources management. Emerald Group Publishing.
Budhwar, P.S. and Debrah, Y.A. eds., 2013. Human resource management in developing countries. Routledge.
Jackson, S.E., Schuler, R.S. and Jiang, K., 2014. An aspirational framework for strategic human resource management. Academy of Management Annals, 8(1), pp.1-56.
Knies, E., Boselie, P., Gould-Williams, J. and Vandenabeele, W., 2015. Special issue of International Journal of Human Resource Management: Strategic human resource management and public sector performance.
Kramar, R., 2014. Beyond strategic human resource management: is sustainable human resource management the next approach?. The International Journal of Human Resource Management, 25(8), pp.1069-1089.
Lengnick-Hall, M.L., Lengnick-Hall, C.A. and Rigsbee, C.M., 2013. Strategic human resource management and supply chain orientation. Human Resource Management Review, 23(4), pp.366-377.
Marler, J.H. and Fisher, S.L., 2013. An evidence-based review of e-HRM and strategic human resource management. Human Resource Management Review, 23(1), pp.18-36.
Purce, J., 2014. The impact of corporate strategy on human resource management. New Perspectives on Human Resource Management (Routledge Revivals), 67.
Storey, J., 2014. New Perspectives on Human Resource Management (Routledge Revivals). Routledge.
Whetzel, D.L. and Wheaton, G.R. eds., 2016. Applied measurement: industrial psychology in human resources management. Routledge.
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