Reflective writing can be defined as an analytical practice, where the writer outlines an imaginary or real scene, interaction, memory, passing thought, event, form, adding a personal reflection on the meaning of the incident, item, thought, emotion, situation or feeling, in his/her life. Thus, the emphasizes is on writing which is not only expressive. The writer retreat to the events to identify details as well as emotions, and then reflect on meaning, scrutinize positive and negative or discovered a need for further learning, and relate what emerged to the rest of life. Reflective journal is also examining the idea and event.
The term Business Intelligence (BI) can be defined as, practices, technologies, and applications for the gathering, integration, examination, and presentation of business information. Business Intelligence use be applied only in big corporations. However in modern times, software planned for Business Intelligence is much easier for the small as well as medium sized industries to use along with big data.
During my work I realized there are different forms of Business intelligence which could be used to smoothen office process. Business Intelligence is required to run the organization and it works hand in hand with Business Analytics which is needed to change the organization. For smooth running the organization ,I realized that I needed to have a deep knowledge of business intelligence(BI).BI focuses on building real time information, enabling workers to carry out their duties efficiently. It also examines old data from various source which assist the top management team in making decisions, recognizing problem and solution
Business Analytics can be very challenging especially when dealing with cases where Big Data are involved. During my work I realized that I was not bale to unable and analyze data effectively, and since I was assigned managerial position I had to work with data experts to help me in organizing the businesses’ data in good time.
In this modern age numerous cyber threats against the national’s oil, natural gas pipelines have grown concerns about security threats to nation’s pipelines, their connection to the federal programs and electric power sector to protect these pipelines. The September 11, 2001, terror attacks has led to “new risks to the state’s pipeline structures have grown to include disruption by cyber attack, interruption by nations and environmental activists .” In the year 2018 US Security Administration said that it believes businesses will report about 32 % increase “security incidents” yearly—both cyber and physical . The Pipeline would need the government support to improve coordination amongst government bodies and energy unit in pipeline safety; manage incident response as well as recovery; support the development of technologies, demonstration projects, training curricula, pipeline cybersecurity applications; and offer technical apparatuses for pipeline security(Blake Sobczak,2017).
As a manager I needed to focus on innovative systems while relying on the information and technology department to offer a first-line of security on the organization system. Even though there were few faces of cyber attack in my area of work, imaging a incident of cyber attack while working was so distressing and every so often stressful, however I realized that was not the biggest worry for my colleagues. Attribution of cyber cases is challenging, but expert scrutiny of the malicious code and the attack techniques combined with intelligence collection and law enforcement can recognize responsible people during cyber attack incidents. Furthermore Combining diverse, perspectives, skills and conditions is required to meet successfully multi-faceted, vigorous challenges of security .Using new approaches such as Network-based separation can help mitigate cyber security since the perimeter of any big business(Gandomani, T.J. and Nafchi, M.Z. (2016).“.
Agile systems and technology push for a shift from the old, document-based Communication model to a more face-to-face, informal communication(Gandomani, T.J. and Nafchi, M.Z. (2016).“.. The current information about the implementation of ever changing communication model In agile technology projects is disjointed for the reason that it lacks an integrative evidence across different research. The current study aims to offer an integrated opinion of the role of communication in agile system through carrying out a systematic review of literature. The researcher established that despite its recognized importance, the researcher knowledge of communication as well as agile technology is inadequate since hardly any research gives more knowledge on the communication course. As a result, we present some research gaps (Gandomani, T.J. and Nafchi, M.Z. ,2015).
I was signed a duty of introducing Agile technology in my area of work,the technology was meant to raise overall performance of the business. The technology have recently grew in popularity amongst high number of organizations as a tool for getting early return on investment (ROI) besides growing capacity to manage the modifications in vibrant market environments. Agile technology aims to decrease the heaviness commonly related with old software development procedures, in order to promote quick response to ever changing market settings, changes in customer needs, increase the speed project deadlines (Fulgham, C., J. Johnson, M. Crandall, L. Jackson and N. Burrows ,2011). In the past few years, anecdotal evidence and success stories from practicing professionals put forward that agile methods are effectual and fit for many environments and situations. However there are also negative sides of the agile technology mentioned earlier suggest that there are problems, issues, as well as challenges which professionals face in building high-quality software products using Agile( Gandomani, T.J. and Nafchi, M.Z.,2015). Recognizing the problems, issues, challenges as well as benefits of agile technology needs to be promoted by any organization since these issues can be beneficial to organizations. For that reason, it is valuable to carry out a study to pinpoint the i challenges and benefits of agile technology and suggest a new hybrid method ideal for the Business projects.
Advantages and Challenges in Implementing Agile technology in an organization
The first benefit of agile method which I noted is that the organization will be able to save money and time especially during production. There is a smaller amount documentation needed, the ones that are applied for development and quick design beside the necessary test information(Gandomani, T.J. and Nafchi, M.Z. (2016).“.. This tends to assist greatly in confirming and authenticating the requirements, furthermore focuses on the application and not than the documentation. The agile technology usually has a systematic feedback from the customer so that the feedback executed as soon as possible. With the clarity afforded by agile development projects, clienteles have witnessed sturdier results and have profited from being offered a real-time updates on the progress of the development.
Through leveraging the agile technology, I experienced an insubstantial process that supports an emphasis on the swift delivery of the business value. This helps businesses significantly decrease the general risk related with the development and guarantee that the value of the business is maximized (Gandomani, T.J. and Nafchi, M.Z. (2016).“. By supporting the delivered software with preferred business needs, teams can certainly adapt to changing throughout the project. It can be implemented without any budget restraint since agile philosophy states that the development team is self-reliant Gandomani, T.J. and Nafchi, M.Z. (2015).
I came to realize that the most well know agile framework applied today’s market place is a scrum. Extensively applied in managing and implementation of complex projects, the system is widely applied due to his its flexibility and simplicity. Highlighting empirical feedback and self-monitoring among teams, product increments which can be presented and delivered are produced in each sprint.
This procedure affords groups the chance to uninterruptedly evaluate the project and report any alterations in size or unanticipated issues which might be experienced . This constant reexamination occurs concurrently with the development and delivery of concrete outcomes to clients and management (Gandomani, T.J. and Nafchi, M.Z. (2016).“.. Liken this to old sequential approaches, which allow only one opportunity to finish a piece of the project correctly before the whole process stalls. The evaluation which occurs after every sprint and the relatively short length of the sprint also allows the project to be changed in a different track with ease(Gandomani, T.J. and Nafchi, M.Z. (2016).“.
As businesses have become instilled with futuristic talent, so businesses have begun to apply a new methods in management of projects: the agile procedure. The agile practice was developed from the assumption that products (specially software) ought not to be built like industries. Hence, agile stood as a direct rejection of the waterfall procedure and traditional sequential development where individual pieces of a project are accomplished in a prearranged order. The focus of the technique is found in application of incremental, iterative work cadences known as sprints(Gandomani, T.J. and Nafchi, M.Z. (2016).“.. Each stage of a plan being dependent on the accomplishment of a earlier stage, agile allows business and particular teams in a business to incorporate a more fluid(Gandomani, T.J. and Nafchi, M.Z. (2016).“.
The company I worked for faced big challenges. Technology was developing quickly, historically vital income lines were decreasing , and the business was gradually competing for consumer attention with digital platform.The company therefore embarked in the year 2019 on a improvement program to cut its expenses, and create the “performance muscle”. The company’s longer-term aim was ambitious: do away with its legacy infrastructure–oriented emphasis and seek to become a digital-services supplier effectively accepting disruption sweeping market.
The change of plan which the company adopted created some disruption since it required a faster operational cadence. This led business mangers in the year 2019 to move fast and implement agile work approach in the whole company and, efficiently. The subsequent introduction moved some 40 % of the firm’s staffs into cross-functional groups (or tribes), encompassing people from products, IT, networks, digital and marketing. The agile change of the whole business started instantly after and has reached all departments of the business.
Customer plays an important part in any businesses, and any business which wants to launch a successful operation must always have the customer in mind.The customer services has been enhanced by new technologies such as Customer Relationship Management (CRM) which can be defined as form of business management which is founded on the needs and desires of a precise client. The system is used that nearly every firm uses to manage the business interactions with current and future customers. Every person who has visited the shopping malls can attest how the system is streamlined through CRM.
The system includes the application of technology to coordinate sales, organize, customer service, technical support, and marketing. Sales and management groups can examine the needs of their clienteles by applying big software programs to understand customers earlier acquisitions, and different basic data on the client’s desires and needs. CRM files also assist businesses keep trail of commendations and issues which clienteles have.
Dealing with customers is a challenging task bearing in mind that each customer has specific need which he/she needs to satisfy. The researchers shows that majority of firms show have noted that 50% of their CRM projects usually fail. In order to ensure that the CRM in my company does not fail I listed various factors and issues in order to guarantee effective CRM application and implementation. However, few workers did not believe that my attempt will work. I convened a meeting with different department of my company to discuss the CRM essence via a phenomenological method. I naturally assumed that the key reasons for the CRM failure is mainly due to lack of understanding on true meaning and consequence of practices for handling the connection with clienteles.
Therefore, we need to question the essence of CRM itself and deliberate on the very notion of association. I enlighten the collogues that the idea of CRM includes very serious issues about roles, institutions, ethical values and power which needed to be looked at keenly. In the meeting I attempted to examine the essence of customer connection in our business, attempting to go past the common definition of CRM. During our meetings I provided a critical reflection connected to the diverse faces and features of CRM issue. After the meeting I was allowed to introduce the CRM system in our businesses, and since I had noted the possible areas of failures, I was successful in introducing the system in our firm.
Supply Chain Management Logistics system have been introduced recently in many businesses to smoothen the process of business processes as well as the supply chain management are some of the most vital factors for assisting most big businesses to be effective. This is due to the fact that these features are a must for ensuring that every person can get the goods, personnel and materials when they want to use it . As somebody who had .had deep knowledge and experience in IT I found out that I could operate the SCM in my company.
This is grounded on my ability to focus on a number of subjects in the university I found few challenges in managing the SCM tasks. These variables have empowered me to thrive at any field I join. Working with new software’s SCM as greatly changed my education journey.
During this working period, I was awarded with various prizes due to my excellent work. This assisted me in various ways and also help build my education background since the knowledge I obtained during the work I can apply in class work as well as in my future work.
Change Management
Change Management can be defined as a moving from the status quo to a better level of organization management. Change can lead to resistance in the organization, hence it needs to involve every business department in order to be successful. implemented (Piccoli, Gabriele; Pigni, Federic, 2018).
During may work I was a assigned to management post and I hard to execute organization changes in order for the business to harmonies its operation, however I realized not all people were buying my ideas so I had to learn better ways of including every one in my change plan.
As a manger, you should always ensure that their is certainty in the work place. The workers usually resist change because it might do away with status quo and brings uncertainty. Manger needs to collaborate with workers to quell out uncertainty.
A high number of business people develop innovative ideas which enable them to handle business challenges in a innovative manner . Introducing new system in the business creates challenges and therefore may require an inclusive training for the workers. By training workers to apply creative problem-solving approaches make the workers to creative workers to view problems as opening . They pinpoint the challenges by interviewing clients and evaluating current goods. Then, the group examines existing information and carry out market research to understand earlier attempts to solve the issue .
A good leader needs to identify the vision a mission of the organization. Through doing this he/she will get more knowledge on what needed to be done in order to make the organization successful in the market. The leader needs to work hard towards achieving its target.
I also believes that management is a two way traffic which needs to offer a grounding in becoming a effective people manager. The leader should develop skills which provides an overview of individuals management apparatuses and techniques and the opportunity for workers to practice innovative methods in a supportive setting.
Personal Effectiveness and Power is also need in any business leader since power Influences staff at work develops individual effectiveness skills and practices that reinforce workplace relationships. This helped me as a leader to get to how to articulate and validate what is fundamentally vital effective leader( Little, Jason 2014)..
In conclusion, I can say that the work experience and learning course I received have put me in much better place to tackle most of the challenges I am facing as a leader. The knowledge has improved my leadership skills in a tremendous way.
References
Anderson, Jeff (2013). The Lean Change Method: Managing Agile Organizational Transformation Using Kanban, Kotter, and Lean Startup Thinking. CreateSpace Independent Publishing Platform.
Alter, S (2013). “Work System Theory: Overview of Core Concepts, Extensions, and Challenges for the Future”. Journal of the Association for Information Systems. 14 (2): 72–121. doi:10.17705/1jais.00323.
Beynon-Davies P. (2009). Business Information Systems. Palgrave, Basingstoke
Blake Sobczak, Hannah Northey and Peter Behr, E&E News reporters Energywire: https://www.eenews.net/stories/1060054924 (ACCESSED,Friday, 2017)
Boehm, B. (2002) “Get ready for agile methods, with care”. Computer, Volume:
35 (Issue 1),pp. 64-69. [3] Pollard, N. (2016) “Getting Started with Agile Software Development”. BookRix, pp.32-33
Fulgham, C., J. Johnson, M. Crandall, L. Jackson and N. Burrows (2011) „The FBI
gets agile”. IT Prof., 13(5), pp. 57-59.
Gandomani, T.J. and Nafchi, M.Z. (2015) “An empirically-developed framework for
Agile transition and adoption: A Grounded Theory approach”, The Journal of Systems and Software, Vol. 107, No. 9, pp. 204-219
D’Atri A., De Marco M., Casalino N. (2008). “Interdisciplinary Aspects of Information Systems Studies”, Physica-Verlag, Springer, Germany, pp. 1–416, doi:10.1007/978-3-7908-2010-2 ISBN 978-3-7908-2009-6
Jessup, Leonard M.; Joseph S. Valacich (2008). Information Systems Today (3rd ed.). Pearson Publishing. Glossary p. 416
Neumann, Gustaf; Sobernig, Stefan; Aram, Michael (February 2014). “Evolutionary Business Information Systems”. Business and Information Systems Engineering. 6 (1): 33–36. doi:10.1007/s12599-013-0305-1.
Little, Jason (2014). Lean Change Management: Innovative Practices For Managing Organizational Change. Happy Melly Express
Piccoli, Gabriele; Pigni, Federico (July 2018). Information systems for managers: with cases (Edition 4.0 ed.). Prospect Press. p. 28. ISBN 978-1-943153-50-3. Retrieved 25 November 2018.
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