• Explanation of the role of HR and the contribution that effective HR management makes to effective business management in differing types of organisation/sectors.?
• An identification of the legal and organisational requirements laid on business in relation to equality and diversity, and HR s role in ensuring that all legal obligations are met ?
• An identification of the reasons for the need to recruit and retain a flexible labour force in all organisations and an identification of the HR strategies used to achieve this aim.?
• The provision of a critical analysis of the main perspectives on HRM in the academic literature and an identification of the similarities and differences between current HRM perspectives?
Human resource management is a significant part of the organization mainly concerned with the dimension of “people” or “workforce”. Employees are considered to be the asset of an organization which shall lead a company towards a sustainable growth. Moreover, HRM is an approach that consist of four key functions i.e. recruitment of people, staffing, training, development and motivation of employees (Alfes, 2013). In other HR management is involved in four main activities that include getting people, preparing them, stimulating them and retaining them.
The purpose of the discussion is to analyze the role of HR in contemporary business. Moreover, this report will shed light on the role and contribution made by HR management in varied organization and sector thereby giving rise to an effective business management.
The role of Human Resource significantly revolves around acquiring the right talent in order to develop a company’s competitive advantage. An effective HR management considers efficient recruitment and selection process of candidates that can only done with a clear knowledge about the type of talent needed by the company. Moreover, the human resource initiatives put forwarded by multinational companies or contemporary business models enforce on building cross-cultural workforce (Amarakoon, Weerawardena and Verreynne, 2013). The trend to develop diversified workforce is increasing at a higher rate with the focus to get the most of diverse ideas from people having different cultural background. According to Buller and McEvoy (2012), the concept of “integration and learning perspectives” is eventful for an organization as it adds value, augment synergy, and directly contribute in strategic growth of business. However, Caligiuri (2014) opined that, companies or HRM should should integrate and value the skills, insight and experiences that employees tends to acquire over time as a part of their cultural uniqueness. Hence, the recommended approach clearly promote relationship building that leads to cooperation- an initiative to work together that the international HR counter parts can help facilitate.
Moreover, the functioning of HR supports the underlying objectives and not only ensures its compliance with the legislation but also enable an effective move towards strategic development. The HRM objectives are considered in details below:
HR ensures staffing of the right person that is available at the right time in the right place (DuBois and Dubois, 2012).HR is responsible to implement appropriate recruitment and selection process considering the nature of job. In addition, HR must ensure that the people recruited are retained either offering them with development process or reward systems.
Once the staff is recruited they should be motivated to perform. Performance targets can be introduced through development processes and appraisal programs where employers invite the staff members to have a discussion about their future ambitions and performance (Edwards, M.R. and Edwards, 2013). In addition, HR management is responsible to develop necessary strategies to enable the employees meet their ambition.
For example, House of Fraser store make use of appraisal programs with the focus to enable its staff receive training in specific domain, for personal development and improvement skills. Such an approach by House of Fraser is done not only improve expertise but also to identify future managers in line.
Change management is essential for organizations in order to keep up with the fast pace of development in contemporary businesses. Organizations should be flexible and adaptable, which is enforced by the HR management to maintain the objectives and policies in place to manage change (Jamali, El Dirani and Harwood, 2015).
For example, The market share of Apple computers was declined due to the monopoly of Microsoft Windows OS. However, the company is now leading the way in music technology on re-inventing itself with the iPod. Hence, it is evident that, Apple would have faced a tough time to respond the rapid changes without implementing a change management in system. Hence to achieve this, the process of recruitment, selection and development strategies needs to be feed into the objectives of change management.
This portion of the paper broadly discusses about the significant functions and role played by Human resource management in contemporary business model. Shedding light on the functions, the four key functions of HR are considered in details below:
HR department is responsible for a range of target hiring that are established prior to filling up a position based on the following criteria:
Budgeted fund for the position
Identification of experience or skills suitable for the position
Paying salaries by assessment of the relevant competitive market
The hiring budget in case of contemporary businesses must range between $3000 to $8500.For certain highly specialized positions , a wider spread should be appropriate
HR department is responsible to maintain regular records of employees that include attendance, time-keeping, maintenance of discipline, etc (Jiang et al. 2012). In addition, HR duty comprises of Payroll maintenance of employees. Their payroll functions involve balancing and reconciling of payroll data, depositing and reporting of taxes. Moreover, the HR payroll department takes care of record keeping, wage deduction, and verifying the reliability of employee payment data.
The salary of hire or internal promotion is determined by the effective negotiation by the HR department. A demotion normally requires a reduction in salary. The negotiation of salary for hiring, lateral job changes, promotion or demotion is established by the HR department considering the following factors (Knies et al. 2015).
Individual experience and credentials are compared with those in similar positions within the employing unit.
Individual experience and credentials are compared to the relevant market.
The expected level of performance of an individual is considered
HR department facilitate the employee-employer relationship by enforcing employee relations programs which forms a typical part of Human resource strategy (Minbaeva et al. 2013). This significant program put into effect consistent and fair treatment to all employees, focuses and resolves issues that affects employee performance, support work-life balance, consider pay and benefits, offer safe working environment.
Employment legislation needs to be adhered encompassing the areas of equal opportunities, diversity management, dealing with remuneration and compensation, reward system, retention and training programs (Park, 2012). The HR department must follow the employment legislation mainly the Civil rights act 1964 that made discrimination against employee recruitment respective to race, religion, color, nationality as illegal. It also fosters the employees to follow fair practices in relation to hiring, training, payment, promotion and benefit, virtually all encompassing activities related to HRM.
The HRM should be integrated and organized in a way to fit within the organizational structure and fulfill its mission thereby making an overall organizational development. Referring the Michigan model, HRM focuses on strategic control by putting the systems in place for managing people (Purce, 2014). Organizational development is evident when HRM can effectively identify the needs of human assets and potentially manage to attain the strategic goals.
HR professionals tends to posses three significant roles that include strategic partnership, employee advocate, change mentor
HR professionals act as strategic partners with the business by demonstration of support for the organizational strategies, deliver value, and thereby demonstrate credibility. Increasing credibility leads to intensify trust, which in turn cements the position of HR department as a strategic partner in the organization.
HR professionals’ plays the role of employee advocate by encompassing their involvement in day to day problems, needs of employees, workforce concerns, solve their issues, etc. As an employee advocate HR professionals make a clear alignment between the employee interest and organizational goals and objectives which in turn intensify a positive psychological contract between the employee and employers(Rahman, Mondol and Ali, 2013).
HR professionals act as the mentor for employees in order to make them familiar with the organizational change by providing personal support, increasing their confidence, Revitalizing their interest in work, as a whole it provides a positive angle of the changes taking place.
Factor |
Issue |
HR response |
Political |
This context refers to the type of government in power. Such as, Conservative government tends to favor the employer over employees (i.e. by removal of minimum wage). Traditional labor Government focuses on employee benefit and develops close links with the Union (Schur, Colella and Adya, 2014). New labor lines reintroduce the concept of minimum wage and also forms closer link with the industry by encouraging private and public partnerships. |
With every change in government, the HR professional must identify the impact on its organization and the department itself. |
Economic |
It refers to the health of the nation. If a business is thriving and rate of unemployment is low, it becomes harder to find and retain employees(Seval and Caner, 2015). In times of economic downfall, unemployment increases with a greater option of labor, however the organization has to “downsize” as well offering a healthy return to the stakeholders. |
In such a situation, HR professional should develop operations overseas where labor is cheap, such as by prudential of its call centers to India, outsourcing all or some functions, as a result HR can purse competitive advantage. |
Social |
Society has numerous unemployed youths and increased rate of unemployment however; the organization does not make any effort to recruit. |
HR professionals must make room for the native workers initiating there recruitment process rather focusing on cheap labors from overseas |
Technological |
It refers to the technological readiness of the organization in order to maintain competitive advantage. |
Previously, the HR manager used to keep paper records, probably with minimum information (Tian, Cordery and Gamble,2014). With the advancement in technology HRM is anticipated to collect national insurance, tax, pension, and maintain security of information in compliance with the data protection Act. |
Conclusion
Every organization operates with significant mission, vision and objectives in order to achieve competitive growth and long term sustenance. Business organizations implement strategies to achieve organizational growth, improve market penetration, increasing their sales products and make profit as a whole. All of the factors are driven by efficient group of people. This is when the role of HR comes into play as all of the above mentioned objectives can be obtained by the deployment of human resources in place.
References
Alfes, K., Shantz, A.D., Truss, C. and Soane, E.C., 2013. The link between perceived human resource management practices, engagement and employee behaviour: a moderated mediation model. The international journal of human resource management, 24(2), pp.330-351.
Amarakoon, U., Weerawardena, J. and Verreynne, M.L., 2013. Theorising about the role of HR innovation in the competitive advantage of firms. InAustralian Centre for Entrepreneurship Research Exchange Conference 2013.
Buller, P.F. and McEvoy, G.M., 2012. Strategy, human resource management and performance: Sharpening line of sight. Human resource management review, 22(1), pp.43-56.
Caligiuri, P., 2014. Many moving parts: Factors influencing the effectiveness of HRM practices designed to improve knowledge transfer within MNCs.Journal of International Business Studies, 45(1), pp.63-72.
DuBois, C.L. and Dubois, D.A., 2012. Strategic HRM as social design for environmental sustainability in organization. Human Resource Management,51(6), pp.799-826.
Edwards, M.R. and Edwards, T., 2013. Employee responses to changing aspects of the employer brand following a multinational acquisition: A longitudinal study. Human Resource Management, 52(1), pp.27-54.
Jamali, D.R., El Dirani, A.M. and Harwood, I.A., 2015. Exploring human resource management roles in corporate social responsibility: the CSRâ€ÂHRM coâ€Âcreation model. Business Ethics: A European Review, 24(2), pp.125-143.
Jiang, K., Lepak, D.P., Hu, J. and Baer, J.C., 2012. How does human resource management influence organizational outcomes? A meta-analytic investigation of mediating mechanisms. Academy of management Journal,55(6), pp.1264-1294.
Knies, E., Boselie, P., Gould-Williams, J. and Vandenabeele, W., 2015. Special issue of International Journal of Human Resource Management: Strategic human resource management and public sector performance. The International Journal of Human Resource Management, 26(3), pp.421-424.
Minbaeva, D.B., Pedersen, T., Björkman, I. and Fey, C.F., 2013. A retrospective on: MNC knowledge transfer, subsidiary absorptive capacity, and HRM. Journal of International Business Studies, 45(1), pp.52-62.
Park, G., 2012. Effect of Corporate Design Organization and Human Resource Administration on Company Results and Design Capability. Journal of Digital Design, 12(1), pp.213-223.
Purce, J., 2014. The impact of corporate strategy on human resource management. New Perspectives on Human Resource Management (Routledge Revivals), p.67.
Rahman, M., Mondol, D.K. and Ali, A., 2013. Nexus Of Employee Motivation With Hrm And Workplace Behaviour: An Assessment Of The Dominant Factors. Management Research and Practice, 5(4), p.49.
Schur, L., Colella, A. and Adya, M., 2014. Special Issue of the International Journal of Human Resource Management: People with disabilities in the workplace. International Journal of Human Resource Management, 25(13), pp.1919-1919.
Seval, H. and Caner, H., 2015. The Impact of Human Resource Management Functions on Corporate Image. In Chaos, Complexity and Leadership 2013(pp. 435-457). Springer International Publishing.
Tian, A.W., Cordery, J. and Gamble, J., 2014, January. Human Resource Management Practices and Employee Job Performance: The Mediation of Job Embeddedness. In Academy of Management Proceedings (Vol. 2014, No. 1, p. 15800). Academy of Management.
Van De Voorde, K., Paauwe, J. and Van Veldhoven, M., 2012. Employee wellâ€Âbeing and the HRM–organizational performance relationship: a review of quantitative studies. International Journal of Management Reviews, 14(4), pp.391-407.
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