The selected resource is very much useful in understanding the usefulness of IT in the E-Tourism industry such as the development of the personalized to address the individuals needs of the stakeholders associated with the eTourism. 6: The drawback of the selected resource is that it is written entirely in the generalized format rather than concentrating on any particular information technology. 7: The selected resource helps in concluding that information technology plays a huge role in the eTourism industry. This resource helps in the development of the idea about how information technology which helps the tourism industry, the inclusion of the multimedia in the promotional aspects the eTourism is one of the vital aspects of the tourism industry.
1: As discussed by Moro and Rita (2018), social media platforms should be applied more on the tourism industries for enhancing the branding services of the hospitality. 2: The rise of social media has improved the customer services of the tourism industry as it helped in focusing more on the needs and requirement of the customers. The feedback platform of the clients is the most important measurement for measuring the success rate for the tourism industry. 3: The prime objective of this resource is to focus on the incorporation of social media in improving hospitality branding in the tourism industry. Responsive social media platforms are accessed by the clients so that the efficiency of the industry is maintained. 4: This paper focusses on the brand building, text mining, implementation of the different types of brand strategies with the help of social media platforms. 5: The paper will be very much useful for the research as it helps in understanding the use of information technology in various department of the tourism industry. 6: The prime drawback of this paper is that it focusses only on the point of view of different authors rather than focus on any of the issues of the brand management in the social media platforms such as the impact of the negative review on the tourism industry. 7: From this resource, it can be concluded that different type of platforms in the form of websites, blogs, applications such as Facebook and Instagram can be used effectively to identify the satisfiers and the dissatisfies of the tourism industry. 8: The paper is very much related to the selected topic of the research and will be helping to play a significant role in providing extra information about the topic.
According to Cobos et al. (2016), the new technologies which are adapted to the tourism industry should be implemented with the help of a well-planned process. 2: The Safety, Security and Service of the clients of the tourism industry can be improved significantly only if the incorporated technologies are properly. Satisfaction of the guests of the tourism which is the most important aspect of this industry can be improved significantly with the help of the effective planning and the execution guidelines of the incorporated technologies. 3: The paper aims to find an effective method by which a technology can be properly incorporated into the hospitality industry. The authors of this resource have taken data from different types of secondary data sources. 4: The paper provides in-depth knowledge about the Radio Frequency Identification (RFI) technology, Electronic Locking Systems (ELS) and the impact of the effective leadership qualities for the integration of a technology in the hospitality. 5: The paper is very much useful to understand how a technology should be incorporated into a working environment. It will also be helping to contribute to the research. 6: The main limitations associated with this paper is that it doo not discusses the issues which are generally faced while incorporating a technology in the hospitality industry. 7: Based on the selected resource it can be said that the implementation process is the key to success in the hospitality industry. 8: The paper is very much related to the selected topic and will be contributing to adding additional information to the research.
1: As stated by O’Connor and Murphy (2004), information technology plays a huge role in different aspects of the hospitality industry such as the interactions of the customers with the stakeholders of the tourism industry. 2: Information technology plays a huge role in the growth and development of the hospitality industry. There are different sectors in the hospitality industry which can be positively affected by the integration of information technology such as the distribution of the hotel pamphlets and social media marketing strategies. 3: The resource aims to discuss the role of the different types of information systems in the hospitality sector of the tourism industry. Qualitative data analysis technique is used by the authors of this resource. 4: The scope of the resource includes the developments in the electronic distribution in the business models of the tourism industry, the importance of the disintermediation, setting the prices of the online assets of the hospitality industry and decision making process considering the needs and requirements of the consumers. 5: The selected resource will be very much useful regarding both the research as well as gaining extra knowledge about hospitality management with the help of the information system. 6: The main limitation associated with this resource is that it does not discuss the challenges faced by the hospitality industry in applying the information system in their working environment. 7: Based on the selected resource it can be concluded that, the implementation of the information system in the hospitality should be entirely depending upon a profession IT governance plan as it would help it minimizing the negative effects of the IS. 8: The selected resource will be helping in understanding added information such as the disintermediation and the electronic distribution of the business models, this knowledge would help in the research.
1: According to Lu et al. (2017), social media have a huge influence in the hospitality management in the tourism industry. 2: Blogging and the other types of social media platforms are the most important contributions of IT in the tourism industry. Different other platforms such as Trip Advisor and Facebook are also used in the tourism corporations. Microblogging platforms such as Twitter is also a very important aspect of the tourism industry.
3: The resource aims to focus on the issues associated with the integration of social media in the hospitality sector of the tourism industry. Six different types of articles are considered by the author while writing this resource.
4: The scope of the resource includes a total tourism management plan such as the research related to the topic, hospitality management, vacation marketing, pricing and revenue management, food service department and business ethics. 5: This resource will be very much useful for the regarding the collection of information for the research. Added information can also be an added advantage for the research. 6: The main limitation of the
1: According to Lu et al. (2017), social media have a huge influence in the hospitality management in the tourism industry. 2: Blogging and the other types of social media platforms are the most important contributions of IT in the tourism industry. Different other platforms such as Trip Advisor and Facebook are also used in the tourism corporations. Microblogging platforms such as Twitter is also a very important aspect of the tourism industry.
3: The resource aims to focus on the issues associated with the integration of social media in the hospitality sector of the tourism industry. Six different types of articles are considered by the author while writing this resource.
4: The scope of the resource includes a total tourism management plan such as the research related to the topic, hospitality management, vacation marketing, pricing and revenue management, food service department and business ethics. 5: This resource will be very much useful for the regarding the collection of information for the research. Added information can also be an added advantage for the research. 6: The main limitation of the
1: According to Lu et al. (2017), social media have a huge influence in the hospitality management in the tourism industry. 2: Blogging and the other types of social media platforms are the most important contributions of IT in the tourism industry. Different other platforms such as Trip Advisor and Facebook are also used in the tourism corporations. Microblogging platforms such as Twitter is also a very important aspect of the tourism industry.
3: The resource aims to focus on the issues associated with the integration of social media in the hospitality sector of the tourism industry. Six different types of articles are considered by the author while writing this resource.
4: The scope of the resource includes a total tourism management plan such as the research related to the topic, hospitality management, vacation marketing, pricing and revenue management, food service department and business ethics. 5: This resource will be very much useful for the regarding the collection of information for the research. Added information can also be an added advantage for the research. 6: The main limitation of the
resource is that it focusses only on the range of industry sectors which got impacted due to the use of the different types of social media platforms rather than concentrating on the hospitality sector of the tourism industry. 7: Based on the selected resource it can be concluded that the range of activities mentioned in this resources can be very much helpful to know the importance of social media in different industries. 8: The resource will be helping in providing extra information to the research paper.
References
Zeng, B., & Gerritsen, R. (2014). What do we know about social media in tourism? A review.
Buhalis, D., & Law, R. (2008). Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research. Tourism Management, 29(4), 609-623. doi: 10.1016/j.tourman.2008.01.005
Moro, S., & Rita, P. (2018). Brand strategies in social media in hospitality and tourism. International Journal Of Contemporary Hospitality Management, 30(1), 343-364. doi: 10.1108/ijchm-07-2016-0340
Cobos, L., Mejia, C., Ozturk, A., & Wang, Y. (2016). A technology adoption and implementation process in an independent hotel chain. International Journal Of Hospitality Management, 57, 93-105. doi: 10.1016/j.ijhm.2016.06.005
O’Connor, P., & Murphy, J. (2004). Research on information technology in the hospitality industry. International Journal Of Hospitality Management, 23(5), 473-484. doi: 10.1016/j.ijhm.2004.10.0023
Lu, Y., Chen, Z., & Law, R. (2017). Mapping the progress of social media research in hospitality and tourism management from 2004 to 2014. Journal Of Travel & Tourism Marketing, 35(2), 102-118. doi: 10.1080/10548408.2017.1350249
IVANOV, S., WEBSTER, C., & BEREZINA, K. (2017). Adoption of robots and service automation by tourism and hospitality companies.
Kirá?ová, A., & Pavlí?eka, A. (2015). Development of Social Media Strategies in Tourism Destination. Procedia – Social And Behavioral Sciences, 175, 358-366. doi: 10.1016/j.sbspro.2015.01.1211
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