Discuss about the Personal Integrity and Social Responsibility.
Ethics relates to moral principles and social responsibility comprises of giving back to the society. This below presented essay consists of the social problem and ethical issues in relation to an act of UBER driver happened in Sydney. A general analysis of the breach of responsibilities done by a driver while providing its services is conducted in this section of assignment. Also, there is the process for ethical issues decision making which has been included in this section of research for proper decision making on such issues. The below summarized essay has been executed in the article that comprises of the issue of one of the cab driver of Uber. In the below given article, the driver was inclined and ought to perform as required with its clients which he did not and end up getting legally sued by the customers.
Cab facility is very fairly and positively trending across the globe. The business in this sector is growing on a very fast pace which is contributing in creating employment, contribution to the GDP as well as providing customers with appropriate services (Crane and Matten, 2016). There are many problems which arise while doing this kind of a business and one of these problems has been justified in the article. Selecting a candidate for a particular job is the optimistic and very much tough task as one cannot sometimes judge how the candidate will be performing on board. Hence, the same has happened in the case which is mentioned in an article (Trevino and Nelson, 2016). UBER is well-known cab service provider in Australia and it makes sure that it chooses the best drivers who provide services properly but as there are pros and cons of everything so is in this case. Everywhere in the world, women safety is being taken as a priority and anyone who allegedly assaults or does any illegal practice with women is punished (Rickard 2018). In the article the driver miss-behaved which is not fair and not at all acceptable as it is his job to drop her home safely for which he is paid. In failing to do so he was being legally undertaken by the authorities and being suspended from his job by the UBER Company as he was not very well performing with the standards of the company.
Every person in UBER which is appointed is evaluated upon some standards and after passing those only the driver is taken to serve in as a driver. Hence, the key ethical issue which has been raised in the article is completely related to breach of safety and responsibility which has been imposed upon the driver after he was appointed by UBER. Hence, he was taken over for the case of upsetting that is the prohibition of the guidelines which were there for the sexual conduct. So, the driver has not performed his duty and his job well as he has assaulted the women abruptly which is breaching the law (Hartman, DesJardins and MacDonald, 2014). The women safety issue has also been raised in the article which is also a concern for the company. Every company which provides such services inclines to have some standards upon which they perform and preachment of which causes a problem for the company. Hence, the driver was being abducted from the role he was performing for the company. CSR activity, as well as corporate citizenship, is also being affected in this being a driver it was responsibility of it to be a good citizen by taking proper care of the women also the company’s giving back to the society in the form of trust was hindered by the behavior the driver showed by assaulting the women (Dinnie, 2015).
In my opinion, the major concern was related to the safety of the women who were traveling in the cab with the driver and that safety was not taken seriously by the driver. Hence, the company has abducted the driver from his responsibility (Weiss, 2014). Assaulting women is not at all accepted in today’s world and it is being taken as a major concern in today’s economy. So, I am very much of an opinion that whatever action that has been taken against the driver by the women and UBER is preferably good and acceptable as the driver has to be punished for doing wrong with the lady. As well as all the other drivers have to be warned by the sanction so as to not do anything like that in future (Shaw and Barry, 2015). The business of cab and services runs on trust and faith which when is avoided creates a lot of problems for the company as well as the business which the company is going to attract in future. So, the company has to take extra care to again rebuild its image in the society in terms of performance as well as the services which it is providing. So, the action which has been taken for the driver is appropriate and the punishment given to him is totally in order to the law and order (DesJardins and McCall, 2014). Hence, I am of the opinion the most appropriate ethical decision was to punish him on the spot for the assault he did to the women which were not right.
Ethical decisions are not taken overnight there are a proper analysis and proper evaluation which has to be done in order to reach to a conclusion for the case which is being taken into consideration (Hoffman, Frederick and Schwartz, 2014). Every country has law and order according to which the decision is being taken to ethically proceed with a proper assortment of it. In the article as well the assault happen so a proper analysis upon the case is being conducted in order to reach to a conclusion so as to find the actual verdict of the case. Hence the process proceeds in the following manner:
Identify the problem: The problem which has been raised has to be identified in terms of the ethical issue. Like UBER and the police did in relation to the article. They identified what was the problem with the driver and the women so as to have the conclusion (Schwartz, 2017).
Collect the information relevant to it: The information regarding the problem has to be conducted in terms of law and order. In the article, all the cases and standards which were avoided by the driver were analyzed so as to take a proper action towards it.
Evaluate it: The evaluation of all the solution and alternative solutions to the problem. There must have been many solutions in the article’s case but the best has to be evaluated upon some parameters (Jennings, 2014).
Consider: Considering the best solution to the problem which was punishing the driver in this was taken. So, the best has been considered in order to have justice.
Make a decision: The decision regarding the case was taken in accordance with the company as well as the women’s welfare. Hence, a decision was reached. It has to be very obvious and according to the problem so that there is no problem further (Carroll, 2015).
Implement: The implementation of that decision which was punishing the driver was done and he was abducted from the duties of employment. The proper timely decision making is proper for every problem which has been taken in the article
Review: Controlling and checking upon the decision which has been taken whether it is rightly proceeding or not so as to take proper action upon it in a further process (Thorn, 2016).
Conclusion
After summing up the above-executed essay it has been concluded by the above report that it is very ethically important for a company and its people to perform well in the favors of the society and its customers. The value of serving the customer has to be taken on priority so as to make sure that there is no problem further. Any malpractice by any of the employee can cause a huge impact on the image of the company as well as its services will be questionable. So, in order to have a proper working culture the appropriate punishment by making the right decision has to be given to the one who is not performing well with the law and standards is a result of this report. Also, there has been a proper discussion of the ethical responsibility which a cab company has to offer and the driver lacked to do so and as a result, he was punished for the same.
References
Carroll, C.E. ed. (2015) The handbook of communication and corporate reputation (Vol. 49). US: John Wiley & Sons.
Crane, A. and Matten, D. (2016) Business ethics: Managing corporate citizenship and sustainability in the age of globalization. UK: Oxford University Press.
DesJardins, J.R. and McCall, J.J. (2014) Contemporary issues in business ethics. Boston: Cengage Learning.
Dinnie, K. (2015) Nation branding: Concepts, issues, practice. Routledge.
Hartman, L.P., DesJardins, J.R. and MacDonald, C. (2014) Business ethics: Decision making for personal integrity and social responsibility. New York: McGraw-Hill.
Hoffman, W.M., Frederick, R.E. and Schwartz, M.S. eds. (2014) Business ethics: Readings and cases in corporate morality. US: John Wiley & Sons.
Jennings, M.M. (2014) Business ethics: Case studies and selected readings. Boston: Cengage Learning.
Rickard, J. (2018) Sydney Uber driver ditched allegedly assaulting passenger in a car [Online]. Available at: https://www.abc.net.au/news/2018-05-14/uber-driver-indecent-assault-sydney/9760124?section=business. [Assessed on 19th May 2018].
Schwartz, M.S. (2017) Corporate social responsibility. New York: Routledge.
Shaw, W.H. and Barry, V. (2015) Moral issues in business. Boston: Cengage Learning.
Thorn, P. (2016) Cross border medically assisted reproduction from a psychosocial perspective-legal challenge and the welfare of the child. Culture and Research, 5, pp.317-330.
Trevino, L.K. and Nelson, K.A. (2016) Managing business ethics: Straight talk about how to do it right. US: John Wiley & Sons.
Weiss, J.W. (2014) Business ethics: A stakeholder and issues management approach. Berrett-Koehler Publishers.
Essay Writing Service Features
Our Experience
No matter how complex your assignment is, we can find the right professional for your specific task. Contact Essay is an essay writing company that hires only the smartest minds to help you with your projects. Our expertise allows us to provide students with high-quality academic writing, editing & proofreading services.
Free Features
Free revision policy
$10Free bibliography & reference
$8Free title page
$8Free formatting
$8How Our Essay Writing Service Works
First, you will need to complete an order form. It's not difficult but, in case there is anything you find not to be clear, you may always call us so that we can guide you through it. On the order form, you will need to include some basic information concerning your order: subject, topic, number of pages, etc. We also encourage our clients to upload any relevant information or sources that will help.
Complete the order form
Once we have all the information and instructions that we need, we select the most suitable writer for your assignment. While everything seems to be clear, the writer, who has complete knowledge of the subject, may need clarification from you. It is at that point that you would receive a call or email from us.
Writer’s assignment
As soon as the writer has finished, it will be delivered both to the website and to your email address so that you will not miss it. If your deadline is close at hand, we will place a call to you to make sure that you receive the paper on time.
Completing the order and download