Describe about the Strategic Planning for the Hospital ED for Strategic Initiatives.
1. The New Castle Hospital is facing number of challenges, as the ED of the organization is not structured properly. The main challenge is selection of ED information system with an emphasis of automating and informing in order to support the entire strategic initiatives of the organization (Short et al., 2013).There are number of steps that are helpful for initiating a strategic planning that would be helpful in improving the ED information System. The steps include:
Developing mission and vision of the organization: It is very much important to develop mission and vision for the New castle hospital as the organization have undefined strategy. It is quite important to have proper mission of the company so that the development of IT system could be possible (Johnston & Bate, 2013). The development of Information System in ED can only be possible if the mission and vision of the organization is aligned and supportive in context with the overall strategy of business.
Information Technology Strategic Planning: A mutual relationship exists between the strategic plan of the organization and the information technology (Bryson, 2012). In order to develop the information system of ED it is quite important to develop several delivery models including accountable care processes which is essential for improving both the operational as well as information technology strategic planning.
Business and operational analysis: One o the main key aspect of strategic planning fo improving the Information system of ED is to understand both the internal as well as external threats as well as opportunities (Ward & Peppard, 2016). This is quite important for involving all the stakeholders in order to improve the plan, for creating organizational ownership, which is very much important for executing as well as sustaining the plan.
The factors play an important role in ensuring an alignment between the organizations’s as well as department’s overall strategic plan. The steps illustrated above not only helps in improving the information system of ED but it also helps in defining various strategies in the organization that are quite important in the development of the organization (Bezdek, Dubois & Prade, 2012). It also plays a great role in improving the IT infrastructure as well as architecture of the organization.
2. There are number of factors that have contributed to the current state of the ED at Newcastle hospital. The most difficult one, which is difficult to overcome, are the issues that are associated with the IT system factors of the company.
The IT factors associated with the organization faces many challenges due to its manual processes and the problems associated with it is difficult to resolve or overcome. This is due to some of the factors. The IS department of the hospital does not have defined strategies, objectives as well as processes and as a result alignment with various strategies of the hospital as well as with its IT performance measurement is not considered properly (Venkatesh, Brown & Bala, 2013). The organization does not have any committee associated with IT steering either at board or management levels. The organization does not have proper IT policies, service level agreements, decision criteria or user roles and responsibilities. The IT missing portfolio of the organization does not have proper critical elements such as order entry, management of the case, nursing documentation and radiology for providing benefit to the ED system (Short et al., 2013). The core information system of the organization includes three versions, which constitutes several functions that need to be bypassed by the users together. Software as well as networks is arbitrarily customized without proper procedure of documentation and inadequate hardware capacity. The IT staffs as well as data center are located miles away from the hospital, which helps in isolating the IT culture of the users and patients culturally, as well as physically.
The organization also faces issues because of undefined strategy as well as data integrity, which are also difficult to overcome (Johnston & Bate, 2013). The hospital does not have proper formal strategic plan and corresponding tactics, which are required for the development as well as for managing the organization properly. The organization lacks proper defined strategy and therefore the problems associated with it are difficult to resolve (Ward & Peppard, 2016). The organization faces also faces challenges due to data integrity. The data throughout the organization is not properly defined and they are not reliable. It is quite important to resolve all the issues so that the organization gains competitive advantage in the market.
References
Bezdek, J., Dubois, D., & Prade, H. (Eds.). (2012). Fuzzy sets in approximate reasoning and information systems (Vol. 5). Springer Science & Business Media.
Bryson, J. M. (2012). Strategic Planning and. The SAGE Handbook of Public Administration, 50.
Johnston, R. E., & Bate, J. D. (2013). The power of strategy innovation: a new way of linking creativity and strategic planning to discover great business opportunities. AMACOM Div American Mgmt Assn.
Short, M., Baker, M., Carter, J., Jones, C., & Jay, S. (2013). Strategic environmental assessment and land use planning: an international evaluation. Routledge.
Venkatesh, V., Brown, S. A., & Bala, H. (2013). Bridging the qualitative-quantitative divide: Guidelines for conducting mixed methods research in information systems. MIS quarterly, 37(1), 21-54.
Ward, J., & Peppard, J. (2016). The Strategic Management of Information Systems: Building a Digital Strategy. John Wiley & Sons.
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