At this time technology has become an integral part of an organization. Technology has changed the way to do the business in this fast moving time where each one of individual and organization wants to get the work done in less to less time. Further, technology has improved the quality of process and efficiency of work. Smart technology is the innovative discovery of technology that really supports the business process and gives them competitive advantages (Avanade, 2017). Along with this, smart technology enabled the workplace to do faster communication and improve the productivity of business.
(A) Use Smart phones and Tablets in the Workplace
Smart phones and tablets are the essential part of work place to make the workplace more efficient and bridge the gap between customer and organization. It is known that many work places does not allow the use of smart phone but most of business eager to use the smart technology in dynamic workplace (Penttinen, 2015). Smart technology enables the workplace to accept the new culture and strategies to shape the workplace into digital business and enhance the performance of employee as well.
Smart phones and tablets have profound relation with the productivity of business because of the techno efficient features of smart phones and tablets. Smart phones and tablets are the smart machine that contain multipurpose feature to use for significant impact on the customer and competitors (Cooper and Theobald, 2011). By the use of mobile employee can connect with organization for 24*7 hours which gives them more benefit. At the same time, mobile user has increased rapidly because of its applicability and easy to use and the number of mobile user will be 4.77 billion by 2017. Along with this, mobile device enabled the workforce to communicate easily with staff and client and get the response so that they can take decisions (Scheck, 2016).
Apart from this, tablets are the flexible machines that can be hold with user anywhere and anytime. Recent time, most of business process is articulated through mailing service so it is easy to send and receive the mail at workplace and to do work effectively. Further, video calling is another feature of the tablets to use, people can get connects from anywhere and can easily organize the web conference. Moreover, tablets have large screen as compare to the smart phones so it is easy to use the tablets for high distinction visual (differencebetween, 2017).
At the same time, MS office applications are the important feature in the tablets to record the data and it made presentation and calculation easy for users. These smart technologies have the feature to navigate the location. Further, smart phones are flexible and portable device. Tablets are effective to faster net surfing and control the workforce by establishing cameras at the workplace but it is difficult for smart phones. Calling is the imperious feature of smart phone that tablets does not have. It is also assessed that smart technology is cost saving for business. It can be said that smart phones and tablets has changed the life of business and it this smart technology would benefit the business by increasing customer retention, efficiency, increment in production and serving better to the customers to move with the digital world.
(B) Office Applications Online
Online office applications are the advantageous technology which is used by the almost every workplace which allows the people to produce the data in significant manner and draw productive results. Office applications are available free to use through download from the office store. These applications are the combinations of various app like word, excel, power point and project book. At this time most of the office work is done by office applications. Microsoft is the leading provider of office applications to the diverse world and it has smart feature that adds value in the presentation to make more pleasant (Widder, 2017).
In techno efficient environment there are many office application providers are available. Microsoft is the prominent office application provider in market and has shape the efficiency of workplace into digitalization. Microsoft office enabled the organization to use the open source application for free and enhance the capability of workplace. Apart from the Microsoft office suite, there are many competitors are conferring the service of office application. In market there are many online software are available to use. Office application like word, excel and power point has toned the smart feature in these application which are worth to use (Bradley, 2015).
Microsoft office word assists the workforce to process with the official news and information to record and share the information for communication purpose (Microsoft, 2017). At the same time, excel application is very important for business to calculate, insert graphic tools and important tables to align the professional design with work. Further, power point presentation is the dominant feature of office which allows users to present a piece of information attractively to address the organizational change and marketing advertisement to influence the audience.
Along with this, Google is also providing the office application like document, ppt and project tools (Wallen, 2015). These tools are very useful for business and its can be easily implement at the work place to mould the working process automated and save the time as well. It is reviewed that these office application are able to produce information in effective manner and people can take quick decisions.
(A) Application of Social Sites Network
Recent technology has involved the new era of connecting with the people. Technology has embarked the social sites network to use and communicate in short time period. In current workplace social sites are really matters because of its wider acceptance. These are very useful tools for workplace to get connect instantly and market the product, service and any information quickly (Rossi, 2015). At the same time, cost effective marketing is the affluent feature of the social media. It helps the business to boost the business revenue and got familiar with the perspective customers and can grab the potential opportunities.
(i) Account on Twitter
Twitter is a famous social media tool to persuade and share the information over the platform. On the basis of survey it is reviewed that 302 million people are active users and more than 500 billion twits are generated (Greenwood, et. al, 2016). Further, the use of twitter is beneficial for the business to generate the loyal customer over the mass market.
Twitter provides many features to add photo, content and piece of information to explore the business market through this site (Refinarysource, 2013). Further, it is good for business to introduce the new products, service and any event that can add value to the business. It can be used at work place to share the useful information to aware the workforce.
(ii) Facebook
Facebook is popular social media to ever connect with the people out of the broad market. It is also useful social media site to market the product and get the more followers. It is the best way to get connected the people from the internal work place and external market and easily found the people (Clancy, 2016).
Facebook is imperious to use and business can create brand awareness among the diverse customer segment through launching a web page of business. It is advantageous to maintain the relation with existing and potential audience.
(iii) LinkedIn
It is a professional social media tool to embrace the business across the dynamic market. Basically, it is a business focused network to get connected with millions of employer and employees in this dynamic market (Arruda, 2014).
Linkedin is the top most sites that drives value for business through linking the people from different industry and get the benefit by revealing the experience. It allows the marketers to grow the professional connection to enhance the marker presence.
(B) Communication and Collaboration by the Social Media Network at Workplace
Social network has great impact on the business initiative to take forward the organization by presenting on social media. It is the best practices to collaborate and communicate within the work place by these sites and strengthen the relations with external audience as well. Further, these networks bring close to the workforce and can easily connect with cross functional collaboration (Gartner, 2017).
At the same time, the ways of using the social network has changed, where most of enterprises are available at these sites and promotes own business branding. It allows the workforce to gain new things out of the market and share in internal workplace to embedding with trending environment. For instance, HCL enabled the internal network namely MEME, so that workforce can connect and create innovative things to grow the business. At the same time, IBM has introduced the “Connections” a system that allows internal employee to link with each other and share the activities (Fee, 2013).
Along with this, safety and security for the sharing content and information is essential to build the loyalty of users to adapt the smart technology. It is stated that there are many security measures are available to protect the important data and information (Trowe, 2017). Tools like applications, security ware, firewall and antivirus to safeguard computers and tablets. Encryption of data is another measure to lock the information.
References
Arruda, W. (2014) Why Every Employee At Your Company Should Use LinkedIn. Available at: https://www.forbes.com/sites/williamarruda/2014/01/07/why-every-employee-at-your-company-should-use-linkedin/#7d5072c93c38 (Accessed: April 30, 2017).
Avanade, (2017) Smart technologies are delivering benefits to the enterprise— is your business one of them? Available at: https://www.avanade.com/~/media/asset/point-of-view/smart-technologies-delivering-benefits-pov.pdf (Accessed: April 30, 2017).
Bradley, T. (2015) Microsoft Office strategy takes the wind out of competitors’ sails. Available at: https://www.techrepublic.com/article/microsoft-office-strategy-takes-the-wind-out-of-competitors-sails/ (Accessed: April 30, 2017).
Clancy, H. (2016) How Facebook’s Social Network For Work Will Change Business. Available at: https://fortune.com/2016/03/02/facebook-at-work-business-collaboration/ (Accessed: April 30, 2017).
Cooper, T. and Theobald, T. (2011) Shut Up and Listen: Communication with Impact. Germany: Springer.
Fee, J. (2013) 10 Enterprise Networks to Improve Company Communication. Available at: https://mashable.com/2013/06/14/enterprise-social-networks/#nmZzvY_pzqqW (Accessed: April 30, 2017).
Gartner, (2017) Rethink Communication and Collaboration in the Social Network Age. Available at: https://www.gartner.com/webinar/2080416 (Accessed: April 30, 2017).
Greenwod, S. Perrin, A. and Duggan, M. (2016) Social Media Update 2016. Available at: https://www.pewinternet.org/2016/11/11/social-media-update-2016/ (Accessed: April 30, 2017).
Microsoft, (2017) Office Applications. Available at: https://technet.microsoft.com/en-us/library/office-365-proplus-office-applications-service-description.aspx (Accessed: April 30, 2017).
Penttinen, J. (2015) The Telecommunications Handbook: Engineering Guidelines for Fixed, Mobile and Satellite Systems. USA: John Wiley and Sons.
Refinarysource, (2013) WHAT IS THE DIFFERENCE BETWEEN FACEBOOK, TWITTER, AND LINKEDIN? Available at: https://refinerysource.com/social-media/what-is-the-difference-between-facebook-twitter-and-linkedin/ (Accessed: April 30, 2017).
Rossi, B. (2015) The evolving role of internal social networks in the workplace. Available at: https://www.information-age.com/download-april-2015-issue-information-age-magazine-123459331/ (Accessed: April 30, 2017).
Scheck, S. (2016) Impact of Mobile Technology on Workplace Productivity. Available at: www.business2community.com/tech-gadgets/impact-mobile-technology-workplace-productivity-01545055#HF52bHQ3Dc4iI3uB.99 (Accessed: April 30, 2017).
Trove, (2017) T. Rowe Price Help Center. Available at: https://individual.troweprice.com/public/Retail/hUtility/Policies-&-Security/Security (Accessed: April 30, 2017).
Wallen, J. (2015) Five alternatives to Microsoft Office 365. Available at: https://www.techrepublic.com/blog/five-apps/five-alternatives-to-microsoft-office-365/ (Accessed: April 30, 2017).
Widder, B. (2017) Don’t pay $10 a month for Microsoft Office! Here are the best free alternatives. Available at: www.digitaltrends.com/computing/best-microsoft-office-alternatives/#ixzz4fkAD4pTZ (Accessed: April 30, 2017).
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