Questions:
1. What is the impact of diversity management at the workplace?
2. What are the factors affecting diversity management inside the organization?
3. What should be the recommendation for the business organizations for avoiding gender diversity at the workplace?
In order to accomplish a research work successfully, the researcher should make an effective proposal first. It would help the researcher definitely to conduct the entire process in a systematic way. This particular research proposal is primarily concerned to deal with a specific business organizational issue. The impact of diversity management at the workplace has been selected as the primary issue (Barak, 2013). In a business organization, people of various culture and background like work in order to maintain their bread and butter. While maintaining unity or unanimous decision, executing team performance for achieving the business goal, people of different attitude face numerous problems.
At the same time, business organization needs to follow diversity management for expanding their business beyond going the internal boundary. Therefore, the researcher has decided to make an effective research proposal in this particular topic in order to evaluate the importance of diversity management for business growth. In a business report of TESCO published in the year 2010 on The Economist, Sir Terry Leahy, the-then CEO of TESCO announced that before his retirement on March, this kind of diversity related issues inside the organization would be solved (Choi & Rainey, 2014). People should be entertained within the organization based on their skills and competencies not on the gender or cultural diversity.
In the literature review part, the researcher would focus to discuss on the various aspects of diversity management from different angles.
The concept of diversity management:
Diversity management is the systematic strategy with the help of which the business organizations like to deal with the people of various backgrounds. As stated by Hoogendoorn, Oosterbeek & Van Praag (2013), Gender diversity is one of the major issues in every business organizations. Male and female employees do not get equal respect and dignity at the workplace. In addition, one female employee has to struggle immensely for holding a higher position than even the male employee holds. In this situation, implementation of diversity management bounds the business organizations to maintain diversity management at the workplace so that female employees as well get equal priority within the business organization.
The importance of diversity management at the workplace:
Customers like to purchase foods and products from the business organization if they get a service from the diverse employees. Customers of a business organization are not restricted within a specific culture, religion or background. Therefore, they feel comfortable to deal with the people of various culture and background. Moreover, the organization would be able to get the opportunity to hire skillful and competent employees only when the human resource manager would like to hire people based on their talent rather than their culture, religion or gender. Diversity management helps to enhance the communication among the employees of different attitudes (Kirton & Greene, 2015). People get to know how to maintain unity at the workplace, how to respect the people of various culture and how to maintain discipline within the organization.
In an occasion, TESCO former CEO Leahy stated that business organizations should hunt for the talent first. People who be appointed for a particular company, should have an in-depth knowledge and skill regarding the particular field. Therefore, efficiency should be provided more priority based on the skills and competencies. In this way, Diversity management helps the organization to expand their business in different geographical areas.
The impact of diversity management on employees’ performance:
The implementation of diversity management at the workplace is possesses with both of its positive as well as negative impacts. The employees of an organization belong from various psychologies and point of views. Before taking a vital decision regarding the business goal, managers get the opportunity to make a collective decision (Kulik, 2014). Moreover, employees inside the organization learn to respect various cultures and perceptions. As a result, they can easily handle numerous needs and demands of the customers from different backgrounds. The customers on the other hand would like to feel free for communicating with the employees effectively while using the services.
At the same time, this particular strategy is not devoid of some of its negative impacts as well. People from different culture and attitude sometimes become unable to adjust with each other inside the organization. Barriers such as linguistic barriers, cultural barriers and psychological barriers take place among the employees (Madera, 2013). It hampers the entire rhythm of business. Employees fail to provide an effective service to the customers of different cultures and background. Customers as well do not feel comfortable to use the service of organization. Therefore, implementation of diversity management is endowed with both of its positive as well as negative impacts.
Research question helps the researcher to identify the research issue properly. In this particular research proposal, the researcher has raised several questions. These are as follows:
The solution of these particular issues would help the researcher to conduct the entire project successfully and to provide necessary solution in this regard.
Research methodology is the balanced procedure with the help of which the researcher intends to conduct the entire research. This particular process helps the researcher to gather necessary information regarding the research issue (Martín Alcázar et al. 2013). In this particular business research proposal, the researcher has aimed to collect data regarding the importance of maintaining diversity management within the business organization such as TESCO.
Research methodology is constituted with appropriate research philosophy, research approach and research design. Research philosophy helps the researcher to analyze the source of data from detailed point of view (Olsen & Martins, 2012). For this particular research work, the researcher would like to select post positivism philosophy for accomplishing the entire project successfully. Post positivism is a low cost effective philosophy based on repeated observation.
Furthermore, deductive approach would be followed in order to acquire a clear knowledge and information regarding the business goal. Deductive approach can be dealt following the case study method. By following the case study of TESCO, their organizational plans and policies, the researcher would be able to collect necessary data and information. The way TESCO tends to maintain diversity management at the workplace would also be evaluated with the help of deductive approach. At the same time, deductive approach is time consuming. The researcher would get enough time and space to analyze the data and information properly.
Furthermore, descriptive research design would be followed for this specific research paper. Descriptive research design helps the researcher to analyze the data and information in detailed manner. Descriptive research design is constituted with three factors that include observational, case study and survey. While dealing with a particular issue, the researcher likes to make a keen observation for few days (Patrick & Kumar, 2012). After completing the observation period, the researcher likes to conduct an effective survey in order to collect detailed information. Based on the information gathered from the survey report, the researcher would like to make an effective case study on the specific topic.
In order to collect necessary data regarding TESCO’s organizational plan and process for implementing diversity management, the researcher focuses these three aspects of research methodology for accomplishing the entire project successfully.
Project plan is the strategy to design the plan of entire research work chronologically. With the help of an effective project plan, the researcher would be able to fix a target or goal how to deal with the project. Without making a proper project plan, the researcher would never be able to conduct the entire work systematically. However, the project plan that would be conducted for this particular research proposal is as follows:
Figure 1: Gantt chart
(Source: Created by author)
Research process is the systematic way of conducting the entire execution properly. In the very first part, the researcher would like to select the business topic or issue first. As per the research issue, the researcher would like to set the aims and objectives as well as research motivation. In the literature review part, the researcher has made an in-depth analysis about the entire research topic from various angles (Ratnadass et al. 2012). The concept of diversity management, the impact of diversity management and its importance have been discussed in detail in this particular part. Whit the help of an effective literature review section, the researcher would like to provide a deep insight about the research issue. Research question mainly allows identifying and specifying the research issue particularly. By setting a research question, the researcher can get an in-depth overview regarding the essence of research issue.
Research methodology comes after that. With the help of research methodology, the researcher would like to apply accurate research approach, philosophy and design. These procedures are the systematic ways to conduct an in-depth analysis regarding the research topic. Different procedures of research methodology help the researcher to collect accurate data and information regarding the business topic (Richard, Kirby & Chadwick, 2013). Diversity management and its effectiveness on the business organization is the main research issue for this proposal. TESCO had to face diverse issue at their workplace. Therefore, in the research proposal the researcher had followed this particular research process mentioned above in order to accomplish the analysis systematically. Throughout the entire process, the research may have to face immense difficulties to collect relevant data and information. However, the research process that the researcher has designed to follow is expected to be effective for gathering necessary information.
Data collection is the effective process of acquiring appropriate data and information in order to complete the research work successfully (Sabharwal, 2014). Data can be collected from two sources primarily that include primary data source and secondary data source. With the help of primary data collection procedure, the researcher can make a direct communication with the participants. Primary Data collection procedure includes survey, interview, group discussion, focal group and so on. On the other hand, secondary data can be collected from various journals, books, magazines, newspapers, online sites and so many. These sources are unable to make a direct communication with the researcher.
However, primary data collection process consists of two parts that include qualitative data and quantitative data collection. Qualitative data is based on survey process and quantitative data is based on interview. For this specific research, the researcher would like to follow both the two methods. While collecting quantitative data, fifty-one employees of TESCO would be selected for the participation (Thomas, 2012). They would provide their own opinion regarding the business management process of TESCO. The participants would be asked whether diversity management is at all able to maintain the organizational discipline. The impact of diversity management on the business organization like TESCO is also a matter of question.
However, with the help of qualitative data collection technique, the researcher would like to select three regional managers in order to make an effective interaction. Qualitative data collection is based on descriptive questions. With the help of qualitative questions, the researcher would come to know how the organizations or the managers have to face immense challenges in order to implement diversity management inside the workplace (Vidal et al., 2013). Various advantages and the disadvantages of diversity management would also be asked. These kinds of specific data and information would help the researcher to conduct the entire research successfully.
The researcher has tried the level best to make an entire research proposal by following a systematic procedure. The research questions that have been chosen are very much relevant to the research issue, its aims and objectives. In the literature review, every aspects of diversity management have been discussed in detail. As per the design of methodology formed in the research proposal, the researcher would be expected to collect necessary data and information regarding different factors of diversity management. Therefore, the outcome that would be rendered from the research work is expected to be positive.
At the same time, the entire proposal is not devoid of some of its negatives factors as well. While conducting the entire proposal of methodology, the researcher has not mentioned about the importance of ethical consideration. The researcher should never impose any participant to provide information. At the same time, the data that would be collected from various resources would have to be correct and authentic. It would help the researcher to conduct the entire project systematically and the expected outcome would be positive.
Reference List:
Barak, M. E. M. (2013). Managing diversity: Toward a globally inclusive workplace. Sage Publications.
Choi, S., & Rainey, H. G. (2014). Organizational Fairness and Diversity Management in Public Organizations Does Fairness Matter in Managing Diversity?. Review of Public Personnel Administration, 34(4), 307-331.
Hoogendoorn, S., Oosterbeek, H., & Van Praag, M. (2013). The impact of gender diversity on the performance of business teams: Evidence from a field experiment. Management Science, 59(7), 1514-1528.
Kirton, G., & Greene, A. M. (2015). The dynamics of managing diversity: A critical approach. Routledge.
Kulik, C. T. (2014). Working below and above the line: The research–practice gap in diversity management. Human Resource Management Journal, 24(2), 129-144.
Madera, J. M. (2013). Best Practices in Diversity Management in Customer Service Organizations An Investigation of Top Companies Cited by Diversity Inc. Cornell Hospitality Quarterly, 54(2), 124-135.
Martín Alcázar, F., Miguel Romero Fernández, P., & Sánchez Gardey, G. (2013). Workforce diversity in strategic human resource management models: A critical review of the literature and implications for future research.Cross Cultural Management: An International Journal, 20(1), 39-49.
Olsen, J. E., & Martins, L. L. (2012). Understanding organizational diversity management programs: A theoretical framework and directions for future research. Journal of Organizational behavior, 33(8), 1168-1187.
Patrick, H. A., & Kumar, V. R. (2012). Managing Workplace Diversity. Sage Open, 2(2), 2158244012444615.
Ratnadass, A., Fernandes, P., Avelino, J., & Habib, R. (2012). Plant species diversity for sustainable management of crop pests and diseases in agroecosystems: a review. Agronomy for sustainable development, 32(1), 273-303.
Richard, O. C., Kirby, S. L., & Chadwick, K. (2013). The impact of racial and gender diversity in management on financial performance: How participative strategy making features can unleash a diversity advantage. The International Journal of Human Resource Management, 24(13), 2571-2582.
Sabharwal, M. (2014). Is diversity management sufficient? Organizational inclusion to further performance. Public Personnel Management, 0091026014522202.
Thomas, K. M. (Ed.). (2012). Diversity resistance in organizations. Psychology Press.
Vidal, T., Crainic, T. G., Gendreau, M., & Prins, C. (2013). A hybrid genetic algorithm with adaptive diversity management for a large class of vehicle routing problems with time-windows. Computers & Operations Research,40(1), 475-489.
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