Internet of Thing (IoT) is one of the most disruptive technologies that is revolutionising the homes, industries and other crucial bodies (Lee & Lee, 2015). It develops a virtual network with the organisation or home which is connected with all the technological equipment and also enables sharing of information among them. The discussed method enables automation and real-time monitoring of health and operation of the equipment and processes (Chiang & Zhang, 2016). It has proved to be beneficial for different industries and one of the mega industries in today’s world is fast food industry. KFC, Domino and other similar food giants are leading the path for them. Fast food industry has gained the popularity because of the instant services along with the deliciousness of their food. The discussed industry uses multiple equipment from different operations which includes kitchen apparatus, customer management tools, logistics tools and several others. Additionally, IoT together with cloud services will offer great benefit for the logistics, supply chain and other migratory operations of the industry (Thirumalai & Kar, 2017). Hence, it would be smart to automate those processes and tools to save time, resources and effort made by the work force while enhancing the service and product quality. So, the potential impact of IoT in Fast Food industry is a topic of discussion and it has been pursued by the author.
Figure: IoT in Kitchen
(Source: Gärdenfors, 2017)
The potential impacts of the IoT in the Fast Food industry has been listed as follows:
Lawrence Lessig’s Regulation has been adopted to discuss the regulations and ethics of IoT on Fast Food industry.
Figure: Lawrence Lessig Regulation Model
(Source: Lessig, 2014)
The automation of delivery system has been considered as the discussion process for the deemed section
The first step after producing the food requested by the customer is to check the database about the availability of the delivery boy. The store manager then selects the delivery boy based on their availability, then they are assigned with the delivery process. The delivery boy will they get on the road and will decide on the road which needs to be taken so that he will face less traffic and meet the delivery time. After reaching the destination the availability of the customer needs to be ensured which on confirmation delivery will be delivered and the customer will sigh the digital invoice on delivery boys mobile or tablet. After the delivery is complete the delivery boy will return and update the report or may not update which will leave a gap in the information.
Figure:
Process Model Diagram Of The Fast Food Delivery Process
(Source: Created by Author using MS VISIO)
After introduction of IoT the processes will get automated. The system will automatically check the availability of the delivery boy and will notify. The delivery boy will pick up the parcel and connect to the system which will then guide the travel driver with best route. After the destination is reached the parcel will be delivered and on signing of the customer over the digital invoice the progress will be automatically updated in the database of the firm. The process such as selection of the delivery boy based on their availability will be resolved along with selection point for the best route. The manual reporting of the delivery will also be abolished because on the digital signing the system will automatically receive the update and store it. So, the effort invested by store manager and the delivery boy will be mitigated. Additionally, the records will also be maintained appropriately which earlier depended upon the delivery boys reporting.
Figure:
Process Model Diagram Of The Fast Food Delivery Process Using Iot Assistance
(Source: Created by Author using MS VISIO)
Conclusion
The discussions above could be emphasised to state that IoT can bring in major changes in the fast food industry on adoption. The processes of the discussed industry will get a quality and resource utilisation buff. Furthermore, the efforts invested by the organisational stakeholders will also get mitigated. The information management of the industry will also be improved. Similarly, multiple processes of the industry will receive an amplification in their processes and delivery which is desirable. Hence, in conclusion it would be justified to state that IoT, if adopted as part of the fast food industry can offer prominent advantages that will offer competitive advantage to the firm.
I was always keen on gaining an insight into disruptive technologies and pursuing this assignment has enabled me to learn a lot about the IoT. Additionally, brainstorming about the potential impact of the technology on the fast food industry has changed my perception about thinking about a topic. Now, I will change the perception towards looking at things. I will research on the subject and brainstorm as well to gain a better understanding about the subject and how can I utilise the subject to assist my career and daily life. Furthermore, the assignment has also offered an insight into the IoT and I will attempt to develop a strategy to adopt it as part of my life so that I too can leverage the technology. So, finally I would like to reflect that undertaking the discussed task have changed my perception towards looking at things and I am looking forward to leverage the newly developed school.
Hello, everyone
This is [name of the student] and I am a student of [name of the university]
Recently, my university assigned me an assignment that was aimed at identifying the potential impact of [technology] on [industry].
I was assigned with IoT in Fast Food Industry.
At first I was terrorised of what I need to do but as I pursued with the task, my perception changed.
The reason was IoT
IoT abbreviation for Internet of Things is a revolutionary technology.
It automates the tools that are under an IoT network and it is attained by enabling sharing of information among the tools and with the users.
As part of the assignment I brainstormed to deduce the potential impact that it will have on the industry and the findings were quite relevant.
However, I think we should discuss in general and it would be adequate to state that you and I, all of us will surely love if, we will receive the food in comparatively short time than expected.
Tracking the route or recommending route to make it simple for the delivery boy can also be perk.
Moreover, sometimes the call executives miss to write down your need for extra cheese on the pizza spoiling your mood.
All this process can be mitigated, if IoT is part of the fast food industry. Your requirements will be recorded by the system leaving little room for error. Furthermore, you will be able to track the movement of the pizza and manufacturing of your pizza which is desirable.
I think all of us will love it.
I have already forgotten about other uses of IoT and pizza is on my mind.
Domino’s please use IoT.
Thanks everyone for watching.
Please comment apart from pizza what else do you expect IoT.
Chiang, M., & Zhang, T. (2016). Fog and IoT: An overview of research opportunities. IEEE Internet of Things Journal, 3(6), 854-864.
Gärdenfors, D. (2017). Toy Story lessons for the Internet of Things – Hacker Noon. Retrieved from https://hackernoon.com/toy-story-lessons-for-the-future-of-the-internet-of-things-582b47774ad9
Lee, I., & Lee, K. (2015). The Internet of Things (IoT): Applications, investments, and challenges for enterprises. Business Horizons, 58(4), 431-440.
Lessig, L. (2014). What an originalist would understand corruption to mean. Cal. L. Rev., 102, 1.
Mittal, G. S. (2018). Process controls in the food industry: Problems and solutions. In Computerized Control Systems in the Food Industry (pp. 1-11). Routledge.
Piramuthu, S., & Zhou, W. (2016). RFID and sensor network automation in the food industry: ensuring quality and safety through supply chain visibility. John Wiley & Sons.
Schrempf, J. (2014). A social connection approach to corporate responsibility: The case of the fast-food industry and obesity. Business & Society, 53(2), 300-332.
Taylor, K. (2017). KFC has a terrifying new game to train employees. Retrieved from https://www.businessinsider.au/KFC-has-a-terrifying-new-game-to-train-employees/articleshow/60212653.cms
Thirumalai, C., & Kar, H. (2017, April). Memory Efficient Multi Key (MEMK) generation scheme for secure transportation of sensitive data over Cloud and IoT devices. In Power and Advanced Computing Technologies (i-PACT), 2017 Innovations in (pp. 1-6). IEEE.
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