Air Transportation always has a great role in the lives of the humans, especially in the country Australia which is huge in landmass. Irrespective of the other option in transportation, the constraints in time will need an individual in choosing air transport over them. People usually travel both ways domestically and internationally. The domestic industry has given a lot to the Australian market. The amount is approximately $15.1 billion (IBISWorld, 2015). There are multiple routes where the domestic airlines operate the aircraft’s since 95 years in few routes. Because of the landmass of Australia, the usage of the flights is very common. Companies like Qantas Airways, Virgin Australia Holdings limited seizes huge share where Qantas leads the business. Some of major actions the business performs are:
Transportation of the passengers while using domestic flights that are scheduled
The airport always has a particular schedule every time. Domestic airlines are run in Sydney and international airlines uses two of the airports because of the huge number of flights they have. A passenger shipping takes place in the major cities and number of distant area of Australia.
Because of more population in the cities of Australia, the demand for the number of services is elevated due to which high number of flights is originated in these cities. Destination for the tourists in distant places has a huge collection of flights which people can decide from. Main aim for the airlines is to give service to travellers.
Freights Transportation with usage of domestic flights
Freights in Australia majorly uses roads, railway and sea transport because of the cost, although, air freight is also one of the good and quick transport of the goods.
This industry offers charted air flights for various other companies. These flights happen to occur at any time as they have no schedule at all and can transform with the situation of the industry. These services are accessible on more or less all the airports in Australia which consists of locations like distant locations as well and where domestic flights are scheduled only when it seem to be necessary. Every flight (charter) has its own crew member who will give their service during the flights.
The airline production takes care of the terminals which are actually not the part of the airport. This might involve the terminals where continuous evaluation or repair is done. On the whole, this industry has a great down fall of the revenue in the year 2008-2009 while global finance crisis. Because of this, international travels came into the priority for companies than to travel domestically. A few of the users also decided to choose teleconferences and various other contact options instead of the air transport because of the lofty costs. Nevertheless, the business started improving due to the oil prices decrease which led to the heavy discounting with the competitors. Presently, the industry’s annual growth is 2.5% with 2.3% growth is expected in the coming 5 years and also it has the revenue of the $15.1 billion with Qantas Airways because they are the chief investor of 60.3%.
Services which are given is divided into 4 parts and frequently is regular in all the service providers. Within these major income collectors are the tickets which are sold for the air tickets and that are rewarded by the passengers. The separation is rooted due to the excellence and the service given by the industrial opponents.
The key services which are involved are:
iii) Freight
The bar mentioned chart below shows the input of each service provided to the business.
The travellers who use transport for their business trips majorly prefer to go for full fares on their tickets as such tickets have offers of flexibility to change the flights whenever needed and also business lounges are made for such travellers to use. The passengers who uses full tickets have come down since the past few years because of the high discounts given on stumpy fare tickets.
Because of the monetary disaster, client of this industry has started using low fares tickets in a more than normal. The usage of the low airfare is rising day after day and that is mainly due to the discounts done in Qantas and Virgin Airways.
Freights cover 7.2% of the whole revenue of this industry. With the rise in the market share in terms of the online shopping, the usage of the freight transport is increased. However, air freights are expensive options to choose from and time constraints are also there but it also helps in the revenue contribution to the industry.
The income source for the domestic flights consists of the booking, baggage charges, termination and late price. These prices for the excess luggage and late fees are only a metter of the change, though it is predictable in getting a rise in income because of the booking done online.
With the help of the IBIS information, it is known that the service is very tough to accept as it is see, there are multiple opponents in the industry. With this, the people who run this industry share huge difference in share holdings too. The chart shows the acceptance of the service is little tough because of the high costs needed for implementing the services.
Australia has enormous mass of land in which the total population lives in very limited places of the whole country. Long distance in the country will absorb a lot of time in the case when the road is used, sea or even rails. Hence, domestic airlines there play a vital role in the smooth transportation of the individual and saving a lot of time for the people who travel. It is also very easy to choose this transport if compared with the other options. Though, the cost of travel may be more as compared to other transports. Airways like Qantas have both full fare and low fare flights. There is not much of the variance in the services which are provided during the flights in past days. Though, customers can upgrade themselves for full fare travels if they want to use better options.
The service is easy in understanding because mostly all the services given in the industry have been highly standardized. It is common that full fare customers always get to experience the seats which are spacious, services in catering and business lounges. On the other hand, the customers who have low fares seats get to experience less if compared with the passengers who paid full fare. With the standardization of the services, the airline industry shares the same manual of instructions since check in till emergency.
If the customer’s perspective is taken, the services which are provided can be adopted simply by all the people because of the availability of the prices travel tickets. Though, the production of the service that is given is very pricy. The industry always tries to give the best experience to their customers. Hence, the flights are scheduled for the distant locations and also the flights are increase as per the cities while managing the standards of the service.
There are no trailable services because the consumer then will have to repay for the services even when they travel for the first time. No refund is given if once the services are delivered because most of the users are usually satisfied with the services given. Nevertheless, there are always feedbacks taken and considered by the firm. Price is one of the reasons as to why the users holds their plans for travel and business trips as the business would prefer teleconferencing.
The report of IBIS states that a market which is addressable for the local airlines is $15.1 billion where Qantas holds the major marked of 60% of the whole returns. It can be said that the marketplace is aggressive and it has not many choices accessible for the new entrants in the market. The complete market is roofed geologically on the same time with the firms which run both metropolitan and regional flights as per the requirement of the users. The graph below shows the contrast between the businesses in the combination with the people.
The airport at South Wales is taken to be the biggest revenue generator in Australia. Though, there are many companies which prefer to have their headquarters in Queensland and Victoria as Sydney brings in the most of the international flights as compared to the domestic ones. Queensland is growing as a destination for tourists and attracts more firms in the state. Both these places are low in terms of the population with the requirement for the air transport. Because of the flexible arrangement and fewer flights for Melbourne compared to the Sydney airport, firms favour this place.
The market is at the maturity stage of the life cycle presently and that means that the expansion of the market is moderate as compared to the aggressive market in the industry. This industry has already experienced the growth of 2.5% per year since past five years and expects it to grow further more to 2.3%. The industry currently pays out an average of 17.2% on the salary to their employees with a total profit of 392.7 million dollars.
The business had fully developed quickly in history in 1900s and early 2000s even when Ansett Airways went for insolvency. When the airways corporation closed, it has opportunity to Qantas airways and virgin in the introduction of the low fares and a number of the destination with the flights like Jet star, Virgin etc. Low fare airlines introduction contributes to the Qantas Airlines that operates at the huge costs that time with all the 3 airlines raising the amount of the shares of passengers.
As most areas have been covered because of the networks of the flights, an increase in the ways is expected the least. Market place is presently favouring the two companies while other smaller firms are leaving.
The firm is always anticipated to show the moderate level of the instability in the market. The industry also has the volatile range when there was downfall in the economy in the year 2008-2009. The fares went up with the airlines in popular router for the customers.
Some of the influences for income instability are declared under.
One of huge influences which put the firm to the risk is the cost of the crude oil when it comes to the rising of the targets revenues. For example: 20% of the industry is accountable for the prices of fuel usually. In such situation, if the oil prices rises up then the firm is expected to rise up the prices of the tickets too so that they can cover up with the losses. Most of the firms are unable to do so as prices increased for covering up the oil prices and this contributes to the growth which is negative. When the prices increase, there is decrease in users. Though, the prices if they go up, the airlines try to manage the same price level after the prices of the crude oil decreases.
The traveller who makes a decision to travel during the night is a huge failure for the industry as they are in loss of the demand. Though, because of the establishment and the increase ion the number of flights which goes to the tourist locations, air travel is always expected to rise up their contribution in the revenue generation. In addition to that, the establishment between the distant places is the key cause for the benefits to the firm.
More customers can be there if the economy stays stable. When the income of the families will be strong, the holidays will be more without the hesitation of spending the money.
This type of sector consists of the travellers which tend to associate their flights with the domestic ones when the international flights are not accessible. The transitions can easily add to the income in the huge amount with the rise up in the travelling.
This is one of the most demanding factors because of the emotions related to the customers and they are totally unpredictable. It is found that the users who are more emotional will travel to the larger distance places and vice versa. According to IBISWorld, buyer emotions are anticipated to reduce in 2014-15 which may work as a danger to market.
The profit of the market influences the causes of the volatility in the revenue. The companies Qantas and Virgin are the major firms in the Australian market which causes great competition for the prices for the lower fares. However, the industry profit has risen up in the past five years with expected profit of 2.6% in 2014-15. The company was able to reduce the labour needs and reduced the amount of the staff where the price was cut down from 19.1% to 17%. In the same way, the unstable oil costs have been at risk to the firm. The trends in the market for profit are with the users spending on the full fare trips as compared to the low prices.
5.2. Competitive Analysis
5.2.1. Suppliers
5.2.1.1. Description
Suppliers
Major Supplier |
Supplied Items |
Aircraft Manufacturing and Repair Services |
-Aircraft manufactured and supplied to the buyer within given time frame |
Petroleum Products Wholesalling |
Jet fuel provided by the supplier for the aircraft |
Catering Services |
In-flight meals supplied in required amount |
Non-Scheduled Air Transport |
Prior to offering full service, test flights are conducted in new routes to support domestic airlines industry |
Airport Operations |
Services at the airport like check-ins, security checks, refuelling, aircraft maintenance and other functions (air traffic control) |
If the items are supplied which are needed in the given time, then only the industry can run itself. EXAMPLE: The test route is set and the outcomes published by the Non schedules transports run assertive then the firm would decide to buy some more flights and would need them quickly. This is the situation in which firm always run at the risk of having the no delivery of the services on time and if needed the items that are supplied is not of the same quality. Though, many stuff are supplied in the given time with the excellence.
Additional concerns with major supplier may comprise of supply of in-flights foods on time value hike of oils.
Operation of the Airport always will have the vital role in the delivery of the quality services. On the contrary, the services which are provided inside of the airport are standardized for the airports.
The appendix concluded in having the attractiveness of the market which is favourable with respect to the suppliers. The competitiveness in the suppliers comes in terms of the quality provided on time. Therefore, the service is expected to be done on the time for the consumers and it should be done smoothly. Operations on the Airport, for example, can be the factor which reduces the market attractiveness up to some extent in case of the delivery not done well. The attractiveness is decreased due to the delays in the flight and rough services.
Threats for the forward integration are unlikely in the suppliers because every supplier runs a certain section of the industry. Cost of switching in the suppliers could be an easy option due to the cheaper market demand. For importing the manufacturing products, the reason for doing this is the cost of it is reduced when it is imported for doing the same in Australia. The prices of the oil on the other hand are the key influence which can be caused due to switching from one supplier to other. The low the price of the oil is, the improved it is for the firm to run as bulk of each firm cost of running is reliant on crude oil prices.
The market which is addressable in total of 15.1billion dollars is developed by the industry from which 60.3% is held by Qantas Airways Limited. The customers in the business could be divided in terms of the demography, geography and the usage rate of service.
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