Information systems play a vital role in their efficient functioning of the organizations in today’s world. Due to increasing competition and changing market needs, the organizations are coming up with their own innovative ideas as well as strategies to ensure they remain updated with the present market trends. Information systems and information technology innovations also aim to ensure better application developments for addressing the needs of the customers in a more efficient manner to ensure improved customer satisfaction.
The following report will discuss four major innovations in the field of information systems for the organizations and the other aspects such as its advantages as well as disadvantages. By the end of this report, the reader will have a clear understanding of the different aspects of the information systems and information technology innovations and how they are implemented within the organizations (Pal et al. 2014). Organizational success factors as well as recommendation for future development will also be discussed.
Example 1 – Ford motor company:
Ford is one of the market leaders in the manufacture of automobiles in today’s markets. It had recently come up with information system innovations in order to improve its business and other operations across its different offices across the world. It uses information systems for the business managers, supply chain management (SCM) as well as customer relationship management (CRM) (Kaplan and KP Innovations 2014). It has helped Ford immensely to achieve elevated success in the recent past and is continuing to innovate on its business strategies using information systems.
In the year 2000, Ford Motor Corporation came up with the “Ford Production System”, aimed to develop better relationship with the customers (O’Brien and Maracas 2011). Its main aim is to develop a better pull-based system to ensure a synchronized production, stability as well as continuous flow of data and information across the system. Using this system Ford could inform the suppliers well in advance regarding the exact time and place where components would be required. To achieve that, Ford could tell suppliers exactly when and where certain components would be needed days in advance, to reduce buffer stocks extensively (Jones 2014). This would greatly improve the supply chain management of the organization.
Another important aim for the organization was to come up with an improved system of customer relationship management. This was achieved by an information system known as Order to Delivery. It was designed to deliver finished products to the customer 15 days before the actual date of delivery, as promised to them for their orders (Nambisan 2013). The main aim of this system was creating a lean, predictable as well as flexible process that that brought together the coordinated efforts of all Ford components. This ensured Ford could provide the components to the customers just the tie and place they need them thereby ensuring to fulfill their technique of “just-in-time” (J and Quaddus 2013). This innovation in information systems ensured better customer satisfaction, improved selection of customers as well as improved stability and cost cutting for the organization.
Success factors:
Lessons learnt:
Recommendations for Ford motors:
Recently EBay had come up with an innovation in information systems within the working principles. In the year 2009, it came up with strategic information system (SIS) also known as competitive information systems. The fundamental aim of the information system was to refocus on the feedbacks of the other information systems that gathered feedbacks form the market places regarding customer queries and other concerns. It was aimed to increase the overall efficiency of the organization as well as automating the existing patterns of information flow as well as organizational operations. This enabled EBay to be at a better and sustainable competitive advantage. EBay had also used information systems in order to provide premium services as well as innovating products to address the needs of the customer in a better way there by ensuring higher customer satisfaction. Information systems are also being used by the company to determine cost-cutting avenues (Holtshouse 2013). One of the most important benefits of SIS is that it has eliminated inventory as well as saving cost for EBay and has turned EBay into the first ever online auctioning platform in the world.
Success factors:
Lessons learnt:
Recommendations for EBay:
Sony Corporation has been able to tap the innovations and advantages of information system for its working operation in the recent past. It has come up with a number of innovations that help in automating tasks within the organization as well as improving the quality of media they broadcast (Mishra and Prasad 2015). Multiple technological advances in the field of VFX as well as other technologies have been used by the implementation of information systems within the organization in order to improve the employee as well as the end user experiences for the organization (Kellermann and Jones 2013). Some of the applications of information systems in the field of innovations are:
Lessons learnt:
Recommendations for Sony:
SA950 series of monitors from Samsung shows the best in class innovation in information technology in the recent past and provides the best 3D experience ever. An ultra-clear display with photo accuracy of 100% using innovative advance information technologies that use vibrant as well as true-to-life colors (Pearson and Saunders 2013). The active 3-D technology from Samsung gives a full 1080P display resolution so that every details of the picture is catchable in the picture. Its compatibility with third party video cards and availability of display ports for connections in the highest available bandwidth makes it even more attracting and beneficial for the end users (Laudon and Laudon 2015). It also includes the TriDef 3D software for gaming. The monitor also supports 2D to 3D conversion in real time and an eco-automatic motion sensor powers the monitor on when the user is sitting in front of the monitor and powers it off when he walks away, and powers it down after you walk away. A Light Sensor matches the brightness of the screen according to the brightness of the room thereby pleasing the eyes of the viewers as well as saving energy at the same time (Chae, Koh and Prybutok 2014). An extremely well designed narrow bezel and a slim panel makes the overall getup of the SA950 series of Samsung monitors unparalleled in the markets.
Success factors for Samsung:
Lessons learnt:
Recommendations for Samsung:
Organizational factors:
Attitude to Innovation should always be towards the growth of the organization as well as ensuring incremental innovative practices. Employees should be flexible in adapting to the communication as well as the new ideas within the organizations to ensure successful implementation of the information systems and their innovations (Bishop et al. 2014). They should be motivated by the managers and receive adequate training regarding the newer technologies.
Individual factors:
The personality, ability of cognition as well as motivation should always be high for the employees and they should be optimistic about any innovation or change in the information systems within the organizations (Li et al. 2013). The employee’s should have a positive attitude and willingness to learn even at a group level when they work as a part of a team within the organizations.
Management factors:
The management should be cooperative with the employees and address their concerns such as employee job satisfaction as well as other concerns prior to implementing any new strategy to ensure its successful implementation within the organizations.
Market factors:
Industry factors:
Social and economic factors:
The children often misuse more innovative products with increased features, which is a negative impact on the society (e.g. misuse of social media by children below the age of 14). Advanced information technologies also increase the risks of data breach by the hackers and ransom amounts of money that they ask form the organizations. In addition, the elevated prices of the new electronics offering advanced and innovative features are overpriced which affects the overall economy based on the demand and supply of the particular product on the market (Yoo 2013). In addition, often they are underprices which causes the companies to incur substantial losses.
Technological factors:
Political/policy factors:
Conclusion:
Therefore, it can be concluded from the study that even though there are multiple advantages of innovations information systems as well as information technology for the organizations there are still areas of improvement and considerations for the organizations prior to implementing them. The external as well as internal factors should be properly evaluated failing which the innovations will fail to capture the markets. The economic as well as the social conditions of the markets should be well analyzed by the organizations before launching its products in any country. The companies should also follow government regulations. The organizations will reach newer heights in the future provided it considers all the important aspects before launching innovation in the market.
References:
Bishop, A.B., Wanish, P.J., Pecoraro, A.S. and Narkier, S.D., EMC Corp, 2014. Integrated forensics platform for analyzing IT resources consumed to derive operational and architectural recommendations.
Chae, H.C., Koh, C.E. and Prybutok, V.R., 2014. Information technology capability and firm performance: Contradictory findings and their possible causes. Mis Quarterly, 38(1), pp.305-326.
Decker, M.R., Bronson, N.W., Greenberg, C.C., Dolan, J.P., Kent, K.C. and Hunter, J.G., 2013. The general surgery job market: analysis of current demand for general surgeons and their specialized skills. Journal of the American College of Surgeons, 217(6), pp.1133-1139.
Du Gay, P., Hall, S., Janes, L., Madsen, A.K., Mackay, H. and Negus, K., 2013. Doing cultural studies: The story of the Sony Walkman. Sage.
Holtshouse, D.K., 2013. Information technology for knowledge management. Springer Science & Business Media.
J, X. and Quaddus, M. (2013). Managing information systems: Ten essential topics.. 1st ed. Amsterdam, Holland: Springer & Atlantis Press, pp.ISBN: 978-94-91216-88-6. (J and Quaddus, 2013)
Jones, C.B., 2014. Geographical information systems and computer cartography.
Kaplan, J. and Mills, B., KP Innovations LLC, 2014. Display screen with a transitional computer-generated icon.
Kellermann, A.L. and Jones, S.S., 2013. What it will take to achieve the as-yet-unfulfilled promises of health information technology. Health affairs, 32(1), pp.63-68.
Laudon, K.C. and Laudon, J.P., 2015. Management information systems (Vol. 8). Prentice Hall.
Learn.scu.edu.au. (2018). Blackboard Learn. [online] Available at: https://learn.scu.edu.au [Accessed 21 Nov. 2018]. (Learn.scu.edu.au, 2018)
Li, Z., Wang, W., Yang, C. and Ragland, D.R., 2013. Bicycle commuting market analysis using attitudinal market segmentation approach. Transportation Research Part A: Policy and Practice, 47, pp.56-68.
Macdonald, D., 2017. Ford Foundation. .
Mishra, O. and Prasad, A., 2015. INNOVATIONS IN E-BUSINESS. INNOVATIONS, 4(8), p.5.
Nambisan, S., 2013. Information technology and product/service innovation: A brief assessment and some suggestions for future research. Journal of the Association for Information Systems, 14(4), p.215.
O’Brien, J. and Maracas, G. (2011). Management Information Systems.. 10th ed. USA.: McGraw-Hill, pp.ISBN: 978-0-07-337681-3. (O’Brien and Maracas, 2011)
Pal, R., Golubchik, L., Psounis, K. and Hui, P., 2014, April. Will cyber-insurance improve network security? A market analysis. In INFOCOM, 2014 Proceedings IEEE (pp. 235-243). IEEE.
Pearson, K. and Saunders, C. (2013). Managing and using information systems: A strategic approach.. 5th ed. Hoboken, USA: John Wiley & Sons Inc., pp.ISBN: 978-1-118-28173-4. (Pearson and Saunders, 2013)
Stair, R. and Reynolds, G., 2013. Principles of information systems. Cengage Learning.
Yoo, Y., 2013. The tables have turned: How can the information systems field contribute to technology and innovation management research?. Journal of the Association for Information Systems, 14(5), p.227.
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