Ranking: The project of Ticketing System Development for RALS is formed for ensuring that a proper and systematic system for the storing and printing of the tickets for the Riverina Agriculture and Lifestyle Show. The implication of the effective and improved processing methods would imply the formation of the improved processing and the development of the integration management. The project had to comprise the formation for enduring the specific terms of finance, operations, client, strategy, and social issues for the development of the project operations. The analysis of the these factors have been given in the table below,
Factor |
Description |
Rank |
Operation |
The business operations are the most prominent factor that can impact the operations of the improved processes for the project. The changes in project operations would result in forming the tangibility of the specific project operations. |
1st |
Client |
The client factor plays an important role in forming the impact on the project activities. The client’s requirement is a major factor that would form the assertive development factor for the project users. |
2nd |
Finance |
The financial impact on the project activities would tend to compel the most appropriate and assertive impact factor for the project. The financial factor is largely helpful for forming the modification in the change of the project activities. |
3rd |
Social |
Being an IT based system development would tend to form the modification of the project due to social influence. The social influence in the project activities would tend to outlast the development factor for the project activities. |
4th |
Strategy |
Strategically the project faces very less change or modification as it can be implemented by using any of the project management principles and approach for IT system development and implementation. |
5th |
Appropriate Metric with timeframe:
Factor |
Metrics |
Timeframe (in months) |
Operation |
Operational Management Plan |
4 |
Client |
Customer Review and Feedback Forums |
6 |
Finance |
Profit Analysis, Net Present Value, and Revenue Calculation |
3 |
Social |
Social Implementation Model |
2 |
Strategy |
Strategy Development and Analysis Matrix |
3 |
MOV statement: The MOV statement signifies that, “Ticketing System Development for RALS Project” can be implied for the modification of the existing information system so that a new ticketing system for the Riverina Agriculture and Lifestyle Show would be formed for developing the effective and improved processing methods. The system would also help in easing the process of the information transfer and accessing.
Define Scope: The project of Ticketing System Development for RALS would be helpful for forming a ticketing system that would be capable of forming the improved functional analysis and modification of the existing functional development models. The project would involve the development of a project charter document, project scheduling process, cost budget estimation, and risk management plan.
Requirements: The project of Ticketing System Development for RALS would comprise of forming an effective and improved system for ticketing process of Riverina Agriculture and Lifestyle Show. The project would require the use of the IT system development technology, project management principles, and effective leadership style. The project plan would also comprise of using Waterfall Approach for developing the complete project plan. The human resources required for the project are Analyst, Documenter, Project Manager, Planner, Designer, IT Engineer, Database Developer, Programmer, Tester, and Trainer.
In Scope and Out of Scope: The in scope items are the factors or elements of the project that would be included in the deliverables or activities of the project. The project of Ticketing System Development for RALS would involve the formation of the project initiation documentation, charter documentation, project scheduling plan, cost estimation planning, risk management planning, communication planning, scope management planning, complete design development, user interface development, database development, system is developed, user interface testing, black box testing, white box testing, training manual development, staff training, and final documentation. The out of scope items of the project are the elements or components of the system development and implementation that are not a part of the project management plan. The change management plan, transportation requirements, and contractor agreements are not a part of this project and can be said as out of scope items of the project.
Deliverables: The deliverables for the project of Ticketing System Development for RALS are listed in the table below,
WBS |
Task Name |
Duration |
Start |
Finish |
1.4 |
Project Initiation Documentation |
2 days |
Fri 3/16/18 |
Mon 3/19/18 |
1.5 |
Charter Documentation |
2 days |
Tue 3/20/18 |
Wed 3/21/18 |
2.1 |
Project Scheduling Plan |
4 days |
Mon 3/26/18 |
Thu 3/29/18 |
2.2 |
Cost Estimation Planning |
2 days |
Fri 3/30/18 |
Mon 4/2/18 |
2.3 |
Risk Management Planning |
5 days |
Tue 4/3/18 |
Mon 4/9/18 |
2.4 |
Communication Planning |
3 days |
Tue 4/10/18 |
Thu 4/12/18 |
2.5 |
Scope Management Planning |
3 days |
Fri 4/13/18 |
Tue 4/17/18 |
3.1.4 |
Complete Design Development |
5 days |
Mon 4/30/18 |
Fri 5/4/18 |
3.2.1 |
User Interface Development |
6 days |
Tue 5/8/18 |
Tue 5/15/18 |
3.2.2 |
Database Development |
5 days |
Wed 5/16/18 |
Tue 5/22/18 |
3.2.4 |
System Functional Programming |
7 days |
Mon 5/28/18 |
Tue 6/5/18 |
3.2.6 |
System is Developed |
1 day |
Tue 6/12/18 |
Tue 6/12/18 |
4.4 |
Testing Results Documentation |
2 days |
Tue 6/26/18 |
Wed 6/27/18 |
5.1 |
Training Manual Development |
3 days |
Thu 6/28/18 |
Mon 7/2/18 |
5.4 |
Final Documents are made |
3 days |
Mon 7/16/18 |
Wed 7/18/18 |
6 |
Project is Closed |
1 day |
Mon 7/23/18 |
Mon 7/23/18 |
Acceptance Criteria: The project acceptance criteria for the project of Ticketing System Development for RALS are,
Provide a list of resources:
Resource Name |
Type of Resource |
Duration/Units |
Analyst |
Human |
72 hrs |
Documenter |
Human |
96 hrs |
Project Manager |
Human |
40 hrs |
Planner |
Human |
136 hrs |
Designer |
Human |
80 hrs |
IT Engineer |
Human |
88 hrs |
Database Developer |
Human |
64 hrs |
Programmer |
Human |
56 hrs |
Tester |
Human |
104 hrs |
Trainer |
Human |
96 hrs |
Computer devices |
Material |
1 |
Database Storage |
Material |
1 |
Network Components |
Material |
1 |
Project Scheduling Method |
Principle |
1 |
Cost Estimation Theory |
Principle |
1 |
Risk Management Method |
Principle |
1 |
Networking Protocols |
Technology |
1 |
Network connection |
Technology |
1 |
The schedule for the project of Ticketing System Development for RALS is given in the table below,
WBS |
Task Name |
Duration |
Start |
Finish |
0 |
Ticketing System Development for RALS |
101 days |
Mon 3/5/18 |
Mon 7/23/18 |
1 |
Requirement and Documentation Phase |
15 days |
Mon 3/5/18 |
Fri 3/23/18 |
1.1 |
Requirement Analysis |
3 days |
Mon 3/5/18 |
Wed 3/7/18 |
1.2 |
Feasibility Analysis |
3 days |
Thu 3/8/18 |
Mon 3/12/18 |
1.3 |
Sustainability Analysis |
3 days |
Tue 3/13/18 |
Thu 3/15/18 |
1.4 |
Project Initiation Documentation |
2 days |
Fri 3/16/18 |
Mon 3/19/18 |
1.5 |
Charter Documentation |
2 days |
Tue 3/20/18 |
Wed 3/21/18 |
1.6 |
Document Submission |
1 day |
Thu 3/22/18 |
Thu 3/22/18 |
1.7 |
Review and Sign up |
1 day |
Fri 3/23/18 |
Fri 3/23/18 |
2 |
Planning Phase |
18 days |
Mon 3/26/18 |
Wed 4/18/18 |
2.1 |
Project Scheduling Plan |
4 days |
Mon 3/26/18 |
Thu 3/29/18 |
2.2 |
Cost Estimation Planning |
2 days |
Fri 3/30/18 |
Mon 4/2/18 |
2.3 |
Risk Management Planning |
5 days |
Tue 4/3/18 |
Mon 4/9/18 |
2.4 |
Communication Planning |
3 days |
Tue 4/10/18 |
Thu 4/12/18 |
2.5 |
Scope Management Planning |
3 days |
Fri 4/13/18 |
Tue 4/17/18 |
2.6 |
Plan Approval |
1 day |
Wed 4/18/18 |
Wed 4/18/18 |
3 |
System Development |
39 days |
Thu 4/19/18 |
Tue 6/12/18 |
3.1 |
Designing Phase |
13 days |
Thu 4/19/18 |
Mon 5/7/18 |
3.1.1 |
Selection of design methodology |
2 days |
Thu 4/19/18 |
Fri 4/20/18 |
3.1.2 |
Development of Design Outline |
3 days |
Mon 4/23/18 |
Wed 4/25/18 |
3.1.3 |
Simulation of the design |
2 days |
Thu 4/26/18 |
Fri 4/27/18 |
3.1.4 |
Complete Design Development |
5 days |
Mon 4/30/18 |
Fri 5/4/18 |
3.1.5 |
Review and Approval of Design |
1 day |
Mon 5/7/18 |
Mon 5/7/18 |
3.2 |
Developing Phase |
26 days |
Tue 5/8/18 |
Tue 6/12/18 |
3.2.1 |
User Interface Development |
6 days |
Tue 5/8/18 |
Tue 5/15/18 |
3.2.2 |
Database Development |
5 days |
Wed 5/16/18 |
Tue 5/22/18 |
3.2.3 |
Integration of the database |
3 days |
Wed 5/23/18 |
Fri 5/25/18 |
3.2.4 |
System Functional Programming |
7 days |
Mon 5/28/18 |
Tue 6/5/18 |
3.2.5 |
System Components Integration |
4 days |
Wed 6/6/18 |
Mon 6/11/18 |
3.2.6 |
System is Developed |
1 day |
Tue 6/12/18 |
Tue 6/12/18 |
4 |
Testing |
11 days |
Wed 6/13/18 |
Wed 6/27/18 |
4.1 |
User Interface Testing |
3 days |
Wed 6/13/18 |
Fri 6/15/18 |
4.2 |
Black Box Testing |
3 days |
Mon 6/18/18 |
Wed 6/20/18 |
4.3 |
White Box Testing |
3 days |
Thu 6/21/18 |
Mon 6/25/18 |
4.4 |
Testing Results Documentation |
2 days |
Tue 6/26/18 |
Wed 6/27/18 |
5 |
Training and Documentation |
17 days |
Thu 6/28/18 |
Fri 7/20/18 |
5.1 |
Training Manual Development |
3 days |
Thu 6/28/18 |
Mon 7/2/18 |
5.2 |
Training Program development |
2 days |
Tue 7/3/18 |
Wed 7/4/18 |
5.3 |
Training is Provided |
7 days |
Thu 7/5/18 |
Fri 7/13/18 |
5.4 |
Final Documents are made |
3 days |
Mon 7/16/18 |
Wed 7/18/18 |
5.5 |
Documents are Submitted |
1 day |
Thu 7/19/18 |
Thu 7/19/18 |
5.6 |
Review and Sign off |
1 day |
Fri 7/20/18 |
Fri 7/20/18 |
6 |
Project is Closed |
1 day |
Mon 7/23/18 |
Mon 7/23/18 |
Risk name: Scope Change Ranking: 1st Related Project Phase: Project Initiation Phase Risk Owner: Project Manager Probability: Likely Severity: Catastrophic Potential Response: Scope Management Plan |
Risk name: Issues in Design Ranking: 2nd Related Project Phase: Designing Phase Risk Owner: Designer Probability: Possible Severity: Major Potential Response: Using Software Development Lifecycle for designing process |
Risk name: Shortage of Resources Ranking: 3rd Related Project Phase: Execution Phase Risk Owner: Project Client Probability: Possible Severity: Moderate Potential Response: Using provisional budget allocation and involving more stakeholders |
Risk name: Delay in Project Operations Ranking: 4th Related Project Phase: Planning Phase Risk Owner: Planner Probability: Possible Severity: Minor Potential Response: Proper Scheduling Methods should be used for project planning |
Risk name: Absence of Final Documents Ranking: 4th Related Project Phase: Closure and Documentation Phase Risk Owner: Documenter Probability: Rare Severity: Minor Potential Response: Proper Documentation should be followed for ensuring that final documents are being made |
Development of Verification Activities: Use of specific design methods, simplified database operations, and interface analysis method
Development of Validation Activities: Management of quality, change operations, and risk implementation
Annotated Bibliography: See in appendix
Closure Checklist: The closure checklist is shown in the table below,
Factor |
Check? |
Is the Plan developed feasible for the project? |
þ |
Are the resources available for completing the project? |
þ |
Is the implementation plan implied appropriately? |
þ |
Is the project completed in the specified project budget and timeline? |
þ |
Is Scope of the project met? |
þ |
Project Evaluation: The evaluation of the project of Ticketing System Development for RALS can be done on the factors of functionality, cost, and performance.
Functionality: The system developed would be helpful for forming an integrated information system that is capable for storing all the information in a single database along with the specific and improved operations for the show. The ticket generation system would be helpful for listing the visitors of the show and easily form the ticket generation system.
Cost: The cost of manual ticket generation, salaries of the people managing the operations, and the information management at various places (files or drives) is very high compare to the cost of using the ticketing system and hence its implementation would decrease the overall cost of the processes and make the process cheaper in comparison.
Other factors: The system would also serve as a medium for communication and future operations as the data would be stored permanently. The system would result in easing the process of the effective program development and operations.
References
Davies, R., & Harty, C. (2013). Implementing ‘Site BIM’: a case study of ICT innovation on a large hospital project. Automation in Construction, 30, 15-24.
Gido, J., Clements, J., & Clements, J. (2014). Successful project management. Nelson Education.
Heagney, J., (2012). Fundamentals of project management. AMACOM Div American Mgmt Assn.
Kerzner, H. (2017). Project management metrics, KPIs, and dashboards: a guide to measuring and monitoring project performance. John Wiley & Sons.
Kroczek, A., van Stam, G., & Mweetwa, F. (2013). Stakeholder theory and ICT in rural Macha, Zambia. In International Conference on ICT for Africa.
Kuster, J., Huber, E., Lippmann, R., Schmid, A., Schneider, E., Witschi, U., & Wüst, R. (2015). Project management handbook. Heidelberg: Springer.
Leach, L.P., (2014). Critical chain project management. Artech House.
Marchewka, J.T., (2014). Information technology project management. John Wiley & Sons.
McNeil, A. J., Frey, R., & Embrechts, P. (2015). Quantitative risk management: Concepts, techniques and tools. Princeton university press.
Ruehl, C. H., & Ingenhoff, D. (2015). Communication management on social networking sites: Stakeholder motives and usage types of corporate Facebook, Twitter and YouTube pages. Journal of Communication Management, 19(3), 288-302.
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