The topic of unethical practices by Toyota has been chosen for research. This research will be reflecting the various unethical practices by Toyota that can affect the image of the company. It would be helpful to know the difference between ethical practices and unethical practices. Annotated bibliography has been done in term to research about the different articles published regarding Toyota Company for unethical practices. It allows the learner to enhance their ability for reviewing the articles. The articles can be utilized by learner for further research as well. It helps the researcher to know the various issues of particular company in depth.
Piotrowski, C., & Guyette, R. 2010, Toyota Recall Crisis: Public Attitudes on Leadership and Ethics, Organization Development Journal, 28(2), 89-97.
In this article, it has been reflected that Toyota has experienced recall of series of car models that have been escalated into a major crisis. It have been found that their top selling model have the issue of serious potential defects such as software glitches, defects of brake system, acceleration problem, steering malfunction. With supplier of industry, many recalls have been blamed on problems. The author used quantitative data and researched on 72 colleges of business students. Questionnaire has been filled by students. Survey has been conducted on the topic of Toyota car, Toyota leadership and brand loyalty. The result has come in the form of lack of faith on Toyota Company. It appeared in its article that public sentiments can remain loyal towards the brand of Toyota but lose faith regarding leadership and management of Toyota.
This article is useful to get know about the attitude of Toyota towards leadership and quality. Due to this research, it comes to know that Toyota was behaving like unethical manner towards their continuing crisis. This research covers the public attitudes towards Toyota. Toyota has been negatively influenced by the recall crisis of 2010 and due to this its competitors took advantage of this situation and put efforts to increase the market by their automobiles products.
Lucky, B, O & Takim, S 2015, Manufacturing defects in the automobile industry, a case study of the remote causes and effects of Toyota?s transmission malfunctions in cars, International Journal of Engineering and Applied Sciences, ISSN: 2394-3661, Volume-2, Issue-8, August 2015.
This article is about the manufacturing issue, transmission of Toyota and recall crisis of Toyota. The researcher has found in this article that the quality of car was very disappointed. The major issues has been found by researcher that the manufacture of automobiles using substandard and inadequate components. Manufacture issues such as oil leaking from engines, damaged head lights, handle of doors was falling off and so on observed by the researcher. In this article, the author has examined the cause of defects and has come on results that material distribution, process control change and operator errors are the major issue of cause of defects. In this article, qualitative method has been used. Pest and swot analysis is being done on the topic. The research is considered as valuable which will come in use for further study.
Through this article it is easy to gain the perspective of Toyota towards manufacturing the products. Various issues have been discussed in this article but with the help of recommendations which is given in the end of this article would be helpful to overcome the issues efficiently.
Rajasekera, J 2013, Challenges to Toyota caused by recall problems, social networks and digitization, Asian Academy of Management Journal, 18(1), 1-17.
The author provides the details description of market share growth of Toyota in U.S. In this article Toyota has seemed to enhance its growth instantly. The power of social networking sites is being discussed in this article. The recalls were the highest in the history of Toyota since 2010. President of Toyota’s company Akio Toyoda delayed to provide the explanations which raised the doubts of the public. The problems of recall regarding Toyota Company were believed to be connected with digitization. Unless the Toyota realizes the power of SNSs and software applications, it had faced the serious challenges. The author described the issue of data problem of Toyota. Company was unable to pay attention to the gathered data in the database timely.
Research made in this article provides the in-depth knowledge of the process of Toyota. SNSs play a major role to identify the issues at real time. The problem regarding Toyota has been found related to software problems which can be easily downloaded by the internet. Although, there are online diagnostic system is available including the problem model of Toyota as well.
Chiarini, A., & Vagnoni, E. 2014, World-class manufacturing by Fiat. Comparison with Toyota Production System from a Strategic Management, Management Accounting, Operations Management and Performance Measurement dimension, International Journal of Production Research,1-17.
This article is about the management of the company of Toyota. Comparison between TPS- lean production and fiat’s WCM has been made in this article. The author describes that TPS-Lean management are not considering the safety and focus on waste reduction. Performance system of Toyota’s company is not innovative. WCM focuses on the safety and environment management. Qualitative research method has been used by author. In this article, discussions are made on strategic management, management accounting, operations and performance measurement system. However, the lean management of Toyota is not completely bad but there are some requirements to improve some portion regarding safety. This article provides a proper theoretical knowledge about the management of the company.
This article can be used to research on the management of Toyota. It needs to be discussed because management is the main department and little ignorance put the impact on the image of the company. As this article define the various aspect f management of company so it is beneficial to read the article for further research.
Victor L. H & John R D 2011, Toyota in crisis: Denial and mismanagement, Journal of Business Strategy, 32(5), 4-13.
This article argues about the mismanagement and denial from Toyota. Crisis stages and Toyota mistakes has been described in this article that is helpful to learner to read more about the crisis regarding Toyota. Due to the wrong approach Toyota leadership was failure. The major concern of this article is exploitation of the employees of the company and mismanagement by corporate leaders. The specific method has not been used in this article because it covers various topics in it. The role of corporate leader has been described in this article in the term of Toyota Company. The leadership of Toyota was not effective. The teamwork and management of company was not effective as it should be. The author at the end provided conclusion and recommendations that need to be implemented by Toyota for improving the conditions of management.
This article can be used for further research. Complete information about the leadership of the company is mentioned in this article which would be facilitated to the learner for researching further on same topic. There is requirement to work on quality and make the management attractive and understandable so that the image of the company could not get impacted.
Toyota Motor Corporation is one of the most famous corporations of Japanese Multinational Corporation. The engagement of Toyota Company is mainly with financial business and automobiles business. It is being famous company and loved by its customers as well but due to its unethical issues, it has also been in media news. The discussion is above articles is made to gave the depth understanding of the unethical issues by Toyota. Along with issues conclusion and recommendation has also been mentioned. The articles discussed about the issues of unethical. It has been identified by analyzing the articles that Toyota’s management was not capable to handle the crisis situation. It has been observed by studying above articles that Toyota ignored safety information and was unable to provide details about delay information in 2010. The manufacture of the models of Toyota car was not safe and many accidents took place due to its using of low materials. Many issues regarding manufacture has been identified such as oil leaking, damaged head lights, loose handles and many more that become the reason of insecurity and ignorance.
One of the most important aspects for automobile company is safety. Safety should be for both sides’ employees as well as customers. It has been found by articles that Toyota betrayed promises by ignoring safety concerns. It did delay on recall investigation so that little money could have been saved by them. Faulty brakes and sticking pedals was the major issue in the concern of safety and after confronted Toyota stated that delay in tougher locks of car saved them $11 Billion. Instead of giving explanation about the unethical handling of the situation, Toyota seemed like it is not the big deal for them. One of them articles has been made on the topic of manufacturing defects and gave proper explanation regarding the defect structure of Toyota’s model which was not safe to drive. Major and dangerous defects have been analyzed by author. Toyota’s mismanagement was being discussed in above articles. Leadership issue is considered as main issue in mismanagement. Along with them phases of crisis situation has been discussed in articles which make clear sense of issues. Comparison of Toyota’s company management and fiat’s company management helps to understand the lacking of company in which management. Toyota fails to maintain the employee relationship due to its unethical practices. All the articles which are mentioned above made arguments regarding unethical practices. They are also providing the recommendations at the end so that company could improve their image in the market regarding unethical practices. Continuing behavior of unethical bring the company is the situation of deterioration. The author discussed and argued that the leaders are the most important element to put barrier to stop the unethical practices. It has been seen that ethical behavior of the company only recognized when company take important decision regarding company’s growth. It is requirement of Toyota to handle the management in appropriate manner in order to. Toyota need to frame the management structure who have the knowledge about the ethical framework of the company. The manufacturing of the car should be made under experts and materials of the car must use of high quality so that safety do not get impacted. It has been recommended one of them articles that Toyota has well image in the market, it just need to maintain it by creating the trust of customers. Public safety should be the prior concern of Automobiles Company. Perhaps, the current crisis of Toyota leads to company in a re-examination of comfort communication between advocates of industry and regulators of government.
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