The essay helps in analyzing the different kinds of techniques or ways which helps in improving motivation of the staffs in the workplace. There are different processes which are required to be analyzed in an effective manner which will improve the overall productivity of the workplace due to positive kind of motivation. The differences between intrinsic and extrinsic kind of motivation is required to be identified with relevant examples from the own working life.
Employee motivation is one of the major crucial aspects at the workplace which helps in leading to the entire performance of the department along with the company. The motivating of the employees in the organization requires to be done on a regular interval. However, there are few companies which fails to provide motivation to employees and this affects the overall productivity of the organization. The different kinds of importance of motivation at the workplace are as follows:
Motivation helps in improving the level of efficiency among the different employees in the organization (Afsar, Badir & Kiani, 2016). The ability to perform work along with willingness to perform the same with help of education along with training and this can be obtained with the help of motivation and willingness is essential in comparison to ability. For instance- An individual is highly educated and he has been recruited in that respective basis, but there is no guarantee that he will be performing excellently in the organization.
Secondly, motivation helps in reducing the turnover among the different employees working in the organization (Hanus & Fox, 2015). The entire reputation of the organization is being affected by the turnover of the employees and this creates huge problems for the managers of the company. Motivated people work for a longer time and there will be decline in the turnover rate of the employees in the organization (Rezapouraghdam, Alipour & Darvishmotevali, 2018).
Lastly, with the implementation of motivation, this will lead to stability in the workforce as this is essential for maintaining reputation at the workplace. With proper motivation, the organization can retain the various loyal and talented employees and this can happen when there is feeling of participation among the employees working in the entire organization (Afsar, Badir & Kiani, 2016).
There are various techniques for improving the motivation which is being provided to the staffs in the entire workplace. Motivation is of two types which can be both financial or non-financial in nature. The different techniques which can be adopted by the different organizations in order to motivate the different individuals are as follows:
Communicating in a positive manner is one of the major aspects which can be adopted by the higher officials in supporting the subordinates (Bredahl et al., 2015). The higher officials of the organization should communicate with the subordinates frequently and they should actually speak to them face-to-face as this will make the staffs feel that they are being valued and communicating in person is the best manner in showing appreciation for the hard work which has been performed by them (Williams Jr et al., 2017).
For instance- In my restaurant, our supervisor tries to communicate with all the staffs on a daily basis. In the session or meeting, we are asked for the different problems which are being faced by us and our viewpoints are taken into consideration and those issues are being resolved within a short span of time.
Empowering the employees is the other aspect which can be adopted by the organizations in motivating them (Chawla, 2016). The higher officials need to ask for their input and take their suggestions as this will improve their performance and they will be appreciated. It can be seen that there are different employees in the organization who have their own ideas and they can be efficient in nature (Perryer et al., 2016).
Furthermore, use the reviews of employees at regular intervals as this will help in discussing the improvements by taking their advice and implement the same. The higher officials need to provide them with different authorities to make and take their own decisions as this will make them feel they are important for the organization (Milliman, Gatling & Kim, 2018).
For instance- In my restaurant wherein I am working as a part time staff, there is performance appraisal which is being done for all the employees and there are incentives and bonus which is being provided to the most desirable employee. There is motivation provided to all the staffs whether they are underperforming or performing in an effective manner.
The appraisals which are being provided to employees in the restaurant is effective and this helps the employees in becoming effective in the different tasks and this has increased the overall productivity of the organization as well (Kaya, 2015).
Offering different opportunities to the employees working in the organization is the other aspect which can be taken into consideration. The employees feel motivated when they know and have the idea that they are working towards something. When the employees start feeling that there is no such advancement in their career, this will affect their motivation in a negative manner and no one wants to work a dead-end job (Jayaweera, 2015). The motivation is required to be provided to employees by offering proper training and development to employees which will be providing the employees the skills as to climb the ladder in their career.
For instances- Currently, I am working in a restaurant as a part time employee wherein my higher management officials are providing me with different career development opportunities. In the restaurant, there is training session on a regular interval which has helped me in serving the customers in a better manner. This training session has motivated me and provided me with confidence in performing the different activities.
Furthermore, my supervisor tries to ensure that the working condition is good wherein there are designated places for the different restaurant staffs for relaxation between the shifts and this helps me in starting afresh in the next shift (Gatling, Kim & Milliman, 2016). All the employees who are working in the restaurant are having fixed shift and we have overtime allowances as well which helps us in feeling motivated and this has helped the organization in improving and increasing the productivity as well (Van der Wal, 2015).
The different needs of the employees are being taken care by the restaurant higher officials through the implementation of the Maslow’s Hierarchy Theory and this helps in managing the different activities efficiently as well.
Extrinsic kind of motivation occurs when the employees are motivated in order to perform a specific kind of behavior or engage in the activity as to earn reward and avoid the punishment. There are few examples of extrinsic kind of motivation which are as follows: When an employee is working hard in the organization, the main reason in this aspect is getting promoted and to receive incentive for the hard work.
From the example, this can be analyzed that extrinsic kind of motivation is external form and this can be explained when boss sets deadline for a task and the bonus of the employee is tied to the deadline. Therefore, this can be analyzed extrinsic kind of motivation does not require to person, however it can be outside demand, obligation or the reward which helps in achievement of the particular goal.
Intrinsic Motivation helps in involving and engaging in a kind of behavior as this will be personally rewarding and this is relating to performing the different kinds of activities for the own personal sake and not for the sake of the organization (Massenberg, Spurk & Kauffeld, 2015). In the intrinsic kind of motivation, the employees in the organization strives towards the goal for personal satisfaction or accomplishment of the goals (Tews, Michel & Noe, 2017). Furthermore, this can be analyzed that intrinsic kind of motivation is voluntary as this is caused by the various factors which is inclusive of enjoyment, interest along with personal accomplishment and satisfaction.
For instance- When an individual is playing a game, the main reason is that the individual finds the same interesting and this is regarded as the personal interest. From this example, this can be analyzed that behavior of the person is motivated by internal desire of the human being in performing the different activities as this is being felt good by the individual and this is done for own satisfaction.
The main differences between the extrinsic and intrinsic motivation is that the extrinsic kind of motivation comes from outside, on the other hand, intrinsic kind of motivation comes from within. There are few studies which have suggested that offering excessive amount of extrinsic external rewards for already internally rewarding behavior. This will lead to reduction in intrinsic motivation and this cause over justification effect (Njoroge & Yazdanifard, 2014). However, from the study, this cannot be analyzed that extrinsic motivation is bad as this kind of motivation is beneficial in few situations and this helps in completion of the tasks in an effective manner as well.
For instance- From my experience as a staff in the restaurant wherein I am working as a part time employee, I can relate the tasks which are being performed by me as extrinsic kind of motivation as I want to perform well in order to attain the different organizational objectives. Furthermore, this has been noticed that out supervisor tries to help us in acquiring new skills and knowledge and this has helped us in becoming more motivated in acquiring the goals in an efficient manner.
However, on the other hand, I try to work in the restaurant by self-motivating myself. I tried to perform the different kinds of activities in the organization by motivating myself internally as this will help me in receiving bonus and this has helped me in gaining competitive advantage internally as well. As a staff in the respective restaurant, my supervisors try to motivate me in all the possible aspects and this helps me in managing the different tasks in an effective manner as well.
In the restaurant, the implementation of Maslow’s Hierarchy Theory and Herzberg’s Two Factor Theory have been adopted in order to motivate the employees along with analyzing their demands. The different kinds of needs of the employees are being taken into consideration which is inclusive of the safety needs, social needs, physiological needs and this helped us in becoming more motivated in performing the tasks. Furthermore, in the restaurant the hygiene factors are considered as well which helps in motivating the employees and they feel that they are being valued for performing the tasks as well (Zhang, 2018).
Conclusion
Therefore, from the above this can be concluded that motivation is one of the major aspects which is required to be taken into consideration by the different individuals in order to become competitive and efficient in nature. Furthermore, the different real-life examples have been provided that helped in analyzing the importance of both extrinsic and intrinsic kind of motivation in the workplace which helped in gaining huge competitive advantage in the entire organization. The different ways of motivating employees have been analyzed which provided me with the different aspects that helped me in gaining more insight on motivational theories.
References
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Bredahl, T. V. G., Særvoll, C. A., Kirkelund, L., Sjøgaard, G., & Andersen, L. L. (2015). When intervention meets organisation, a qualitative study of motivation and barriers to physical exercise at the workplace. The Scientific World Journal, 2015.
Chawla, V. (2016). Workplace spirituality governance: impact on customer orientation and salesperson performance. Journal of Business & Industrial Marketing, 31(4), 498-506.
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Hanus, M. D., & Fox, J. (2015). Assessing the effects of gamification in the classroom: A longitudinal study on intrinsic motivation, social comparison, satisfaction, effort, and academic performance. Computers & Education, 80, 152-161.
Jayaweera, T. (2015). Impact of work environmental factors on job performance, mediating role of work motivation: a study of hotel sector in England. International journal of business and management, 10(3), 271.
Kaya, A. (2015). The Relationship between Spiritual Leadership and Organizational Citizenship Behaviors: A Research on School Principals’ Behaviors. Educational Sciences: Theory and Practice, 15(3), 597-606.
Massenberg, A. C., Spurk, D., & Kauffeld, S. (2015). Social support at the workplace, motivation to transfer and training transfer: a multilevel indirect effects model. International Journal of Training and Development, 19(3), 161-178.
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