Week 9: Manage change, disputes, arbitration and mediation.
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Reading samples |
Learning outcomes of the unit |
Learning from your weekly study, experience, this and prior unit readings and assignments |
Supporting documentation including any prior learning |
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Mandatory Readings · Smith Chapters 4, 15&20; Case Study · QBCC. |
1. Review using clear terminology the key areas and processes of project, program and portfolio management practices as applies to asset rich organisations. |
From the mandatory readings, I learned that the changes are important in order to improve the processes of the project and deliver the required outcome as per the needs of the client. The disputes take place when there is resistance to change. In order to make the people understand about the need to implement the change, it is important to effectively communicate the goals of the project to all people concerned. The change is important to maintain the quality and reduce the risks (Project-Management-Skills, 2018). The effective management of the quality of the project is important so that the high quality project can be delivered. The negotiation at the time of the project contract is important so that the demands can be met effectively. The reading material helped in establishing the understanding related to the managing the change disputes and mediation. |
PPMP20013 Unit Profile PPMP20013 Moodle Web site Have you any insights you can add from other units you have studies or readings you’ve made? |
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Mandatory Readings · Smith Chapters 4, 15 & 20; Case Study · QBCC. |
2. Discuss the relevance of tools and techniques for investigating and describing project process related to developing new workings, facilities, equipment, plant and processes for justifying, designing, developing, or maintaining existing facilities and equipment within the context of their technological and asset lifecycle status. |
The management of the disputes is possible when proper plan and processes are followed. The existing facilities and the equipment can be maintained when the right process is followed. Through the reading material, I learned that it is important to develop the change management plan and the communication plan in order to make sure the effective management of the project and eliminate the risks in the project completion (Morris & DeLapp, 1983). All the documents related to the project should be maintained properly so that the right information can flow among the teams. |
PPMP20013 Unit Profile PPMP20013 Moodle Web site Have you any insights you can add from other units you have studies or readings you’ve made? |
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Mandatory Readings · Smith Chapters 4, 15 & 20; Case Study · QBCC. |
3. Present and interpret major processes that are based on sound policy, information, and research that enable project justification, tenders, contracts, and selection criteria to occur in an asset rich organisation. |
The contract of the project should be agreed between the project manager and the client, after the clear communication and the proper documentation of the project requirements and the conditions. The proper documentation of the project helps in circulating the right information among the project team. The chances of disputes get reduced when the team understand the requirements of the clients. It has been found that the policies of the project management should be followed to eliminate the chances of disputes. |
PPMP20013 Unit Profile PPMP20013 Moodle Web site Have you any insights you can add from other units you have studies or readings you’ve made? |
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Mandatory Readings · Smith Chapters 4, 15 & 20; Case Study · QBCC. |
4. Critically analyse management strategies and operational activities from a broad perspective to ensure safety and quality, to avoid overruns or rework, to manage variations and claims, and to make decisions to discontinue or close projects. |
In order to manage the change and the disputes, it is important to adopt the right strategies. It is important to manage the project in an effective manner so that the disputes will not arise (O’Dea, 2018). The identification of the reason behind the disputes is important so that the right strategy can be implemented to eliminate the disputes. The strategies should be developed so that the change can be implemented in the project without the disputes and resistance. |
PPMP20013 Unit Profile PPMP20013 Moodle Web site Have you any insights you can add from other units you have studies or readings you’ve made? |
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Mandatory Readings · Smith Chapters 4, 15 & 20; Case Study · QBCC. |
5. Demonstrate an effective, professional level of teamwork and communication and support collaborative peer group learning. |
In order to ensure and establish the teamwork, it is important to communicate with the team about the change and the need to implement the change in the project plan and the processes. Through supporting and guiding the team members, it is possible to manage the change and reduce the chances of disputes. The professionalism can be maintained through following the strategic plans and ensuring continuous communication. |
PPMP20013Unit Profile PPMP20013 Moodle Web site Have you any insights you can add from other units you have studies or readings you’ve made? |
References
Morris, P. W., & DeLapp, S. E. (1983). Managing change through project management : Secret Ingredients for Blending American and Japanese Management Technology. Project Management Quarterly, 14(2), 60–70.
O’Dea, T. (2018). Strategies for Managing Change: The Project Manager.
Project-Management-Skills. (2018). Project Quality Management.
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