You Can Fit In – Information System For Supercentre

Organisational Chart for the You Can Fit In Business

You Can Fit In is a typical company who own and operate different fitness centres within various cities of NSW and Victoria. The company has been performing better. Based on their current scenario, the company has been planning for an expansion based on opening a “Supercentre”. With the expansion of the supercentre, the company would plan for including new services and products.

The company also plans for an inclusion of online access for their members in order to provide them with customized mode of training programs and reports based on progress of the work within the company. The company also plans for providing additional data management capacities with the inclusion of an advanced information system based on their new set of operations.

1.2 Organisational Chart for the You Can Fit In Business

1.3 Additional Business Functions that would be handled by the new System

The current business centre focuses on the employment of common job functions such as front desk welcoming, handling of stores and stocks, various classes on yoga, swimming and aerobics. The new supercentre would be able to implement latest features and amenities for their customers. This would include a child care unit that would provide special kind of programs for different age groups.

The CEO of the organisation also plans to provide customizable training programs and various progress reports that would be able to measure the progress of the business at certain time intervals. The existing business unit currently employs OnAllAccounts, which is a popular form of accounting package that is able to manage the payables, receivables and a general ledger. The lists of the members within the business are mainly handled with software systems of Microsoft such as Word and Excel.

The new supercentre would be able to provide an information system that would have an online presence. This information system would also have additional capabilities based on data management. The new supercentre would also include special features that would have the capability of attracting more tourists and catering to their needs.

Activity 2

1. Part A: Initial Investigation

1.1 Functions Implemented by the New System

The new supercentre of You Can Fit In would include different kinds of functionalities. The supercentre business would also incorporate different forms of fitness wearables that would fit for the needs of the new customers. These different wearables would be able to capture and thus monitor different parameters such as the heart rate of different individuals. Thus these devices would also be able to enhance the business offerings. The supercentre business would be able to incorporate different levels of membership for their customers. The business is mainly based for tourists and hence they would include such kinds of amenities such as new kinds of equipment. These would be able to satisfy the needs of the visitors and thus be the primary centre of attraction.

1.2 System Vision Document

1. Introduction
2. Overview– The new information system that would be implemented within You Can Fit Inbusiness would include the basic operations. They would also include some additional facilities, which would help in facilitating the business of the organisation.
3. Purpose- The primary purpose of the new information system would be to facilitate the business with new kinds of operations. This would ensure the profitability of the business and also provide new operations for the customers.
4. Design Constraints and Considerations
5. Assumptions / dependencies:
6. The entire set of communications occurring within the project should be performed over a local area network (LAN).
7. The machines that would be making use of the information systems should make use of Microsoft Windows Operating Systems. This would help the customers to connect within a common framework.

iii. There would be a high level of dependency on the different kinds of backend servers. These would be able to scale the amount of transactions on an hourly basis.

1. Design Drivers:
2. Meeting with the expectation of the customers would require to set up of low price of development tools. This would eventually be helpful to design a better system.
3. The expectation of the customers would be met by making use of client-side technology. These would eventually support the roles of users.
4. System Requirements and Supporting Features
5. Desired system features table:

Feature	Rationale
Open Access to Database	The user has highly invested within a particular DBMS technology. The system would communicate within the existing infrastructure.
Thin form of Client Browser Access	The user would be familiar with the interface of web browser and should be able to make use of the interface wherever it would be possible.

Additional Business Functions that would be handled by the new System

User Requirements / system features table:

User Requirement	Supporting Feature(s)
Ease of Usage	The thin form of client approach would help the users to make use of any standard web browser in order to perform of system functions.
Use of existing infrastructure	The use of open database access API would be helpful for the interaction of the users with the existing servers of database.
Use of Secured Encrypted System	Secured encrypted systems and various encryption techniques should be included within the system to provide secured services.

1 Different Risks within Implementation of Project

With the implementation of the new information system within the supercentre business, it could be discussed that there would be different kinds of risks that would be incurred within the project. The following kinds of risks that have the likeliness of occurrence are:

Risk ID	Risk Name	Risk Description	Impact	Likelihood
R1	Lack of Proper Executive Support	The concerned project team might lack the authority for achieving the concerned objectives of the project. In these cases, the support from the executive management would be fundamental for the success of the project. There are some executives who would disregard the communications made during the project meetings. In some projects, there is a high level of conflict among the stakeholders within the project that leads to issues within the project at the executive level. This form of conflict leads to disruption within the work of the project.	Moderate	Moderately Likely
R2	Poor Scope Requirements	The concerned project might face a general risk due to an error with defining the scope of the project. Inaccurate form of estimates made during the planning of the project might lead to incurring of risks within the project. There also be several kinds of dependencies that would impact the costs and schedule of project. There could also be some form of activities that might get missing within the definition of scope within the project.	Minor	Highly Likely
R3	Lack of Cost Management Strategies	With the progress of the project, there might be a fluctuation in the estimated values of cost. This is due to the reason that during the tenure of the project, there might be a rise or fall in the prices of different products due to the changing scenario. This would thus lead to inaccurate form of cost estimation during the beginning of the project.	Moderate	Moderately Likely
R4	Lack of Proper Change Management Strategies	There might be different kinds of changes within the project that would hence lead to rise of complexity and distraction of key resources within the project. Different forms of changing request would lead to conflict within various stakeholders. Large numbers of change in the priority of change, would lead to the perception that the projects might get failed. When the budget and schedule are extended, the stakeholders might feel that the project would miss their actual deadlines.	Minor	Unlikely
R5	Poor mode of Stakeholder Management	In some cases of project, it has been seen that the stakeholders within the project would ignore the communications made within the project. This project might also incur such kinds of risks. These stakeholders might develop inaccurate expectations within the project. The turnover of the project might lead to disruptions within the project. Any form of disagreement between issues within the project and stakeholders might affect the project.	Moderate	Unlikely
R6	Lack of Proper Communication	The requirements needed for the project might get misinterpreted by the team members. This would lead to a gap within the expectations, requirements and packages of work.	Moderate	Moderately Likely
R7	Lack of Proper Resources and Dedicated Team	When the project team would need acquisition for new skills within the project, there might arise a risk that the productivity might get low. Training would also be required for the project members for providing them with full form of suitability.	Major	Unlikely
R8	Lack of Proper Technical Architecture	There should be a proper planning of different processes based on technical governance. The lack of a proper architecture would lead to different forms of risks within the project. Low quality of architecture would be able to put the project within a risk.	Major	Highly likely
R9	Lack of Proper Form of Technical Support	Low quality of technical components would be able to put major risks within the project. Those technical components that could not be scaled would not be able to meet the demands of performance. Different forms of vulnerabilities within the security measures within the project would be able to put different forms of technical risks within the project. Crashing of technical components within the project would also be the cause of technical kind of risks within the project.	Moderate	Moderately Likely
R10	Poor Form of Integration Support and Improper Requirements	Various kinds of delay within the infrastructure of the project would lead to risks within the concerned project. During the development stages of the project, there might be a problem that the product would fail to get integrated with the existing systems. There are other forms of environments based on testing that might not be available, which might lead to risks within the project. The risks that the product components would be failing to integrate with each other would lead to serious forms of risks within the project.	Major	Moderately Likely

		Impact
		Major	Moderate	Minor
Likelihood	Highly Likely	R6, R8		R2
Moderately Likely	R10	R1, R3, R6, R9
Unlikely	R7	R5	R4

1.2 Benefits from the Implementation of the New System

With the implementation of the new information system within the supercentre, the different forms of anticipated benefits that could be delivered are:

High Mode of Communication – With the help of the new information system, the users of such system would lead to instant messaging services. The new system plans to implement social media service that would also be a great use for the active customers.

All-Time Availability – The new information system would be helpful for the businesses to remain in touch with the customers. This would help the business in solving the needs of the customers and would satisfy their needs.

Increased Productivity – The new systems would be helpful for the business for gaining a competitive advantage in the market. This would help the organisation to lead their business.

1.3 Expected Costs of the New System

Outline Number	Task Name	Cost
0	Project	$1,234.00
1	Start	$0.00
2	Meeting with Fitness Centre Managers	$150.00
3	Conducting Interviews	$186.00
4	Review of Company Records	$160.00
5	Observing Business Operations	$159.00
6	Analysis Study	$379.00
6.1	Analysis of OnAllAccounts Accounting Software	$186.00
6.2	Studying of Samples of Transactions	$193.00
7	Report Preparation	$200.00
8	Stop	$0.00

Cost-Benefit Analysis for Implementation of You Can Fit In Information System
Hardware	$                    –
Software	$                    –
Development team salaries	$           1,234.00
Training	$                    –
Total Development Cost	$           1,234.00
Approximate salary savings	$              500.00
Reduced operating cost	$               50.00
Total Benefit	$              550.00
Discount Rate Used	5.00%

Project Cost-Benefit Analysis
Analysis Variables:
Discount Rate Used	5.00%
Annual Benefits	$         550.00
Annual Operational Costs	$                –
One-Time Development Cost	$      1,234.00
				Year of Project
		0	1	2	3	4
Economic Benefit		$0.00	$        550.00	$          550.00	$          550.00	$        550.00
Discount Rate		1.0000	0.9524	0.9070	0.8638	0.8227
PV of Benefits		$0.00	$523.81	$498.87	$475.11	$452.49
NPV of all BENEFITS		$0.00	$        523.81	$        1,022.68	$        1,497.79	$     1,950.27
One-Time COSTS		$  (1,234.00)
Recurring Costs		$0.00	$              –	$                 –	$                 –	$               –
Discount Rate		1.0000	0.9524	0.9070	0.8638	0.8227
PV of Recurring Costs		$0.00	$              –	$                 –	$                 –	$               –
NPV of all COSTS		$  (1,234.00)	$    (1,234.00)	$       (1,234.00)	$       (1,234.00)	$    (1,234.00)
Overall NPV
Overall ROI

(Part 1)

Cost benefit analysis
	Year 0	Year 1	Year 2	Year 3	Year 4	Year 5
Net economic benefit		$1,000	$1,000	$1,000	$1,000	$1,000
One time cost	($1,234)	$0	$0	$0	$0	$0
Recurring cost	$0	$0	$0	$0	$0	$0
Net cash flow	($1,234)	$1,000	$1,000	$1,000	$1,000	$1,000
Discount factors
Discount rate	6%
Year Index	0	1	2	3	4	5
Discount factor	1	0.94	0.89	0.84	0.79	0.75
Discounted flows
Cost	($1,234)	$0	$0	$0	$0	$0
Benefit	$0	$943	$890	$840	$792	$747
Net	($1,234)	$943	$890	$840	$792	$747
Cumulative	($1,234)	($291)	$599	$1,439	$2,231	$2,978
Net present value	$2,978
NPV in fraction	3.414
IRR	76%
Payback Analysis
Fraction Row	–	–	0.041514825	0.09	0.21	0.32
Partial years for negative cash flow	0.04
Payback Period in Years	0.04

Since, the payback period is 0.04 year, therefore the project is feasible.

1.5 Assumptions of the Deliverables of the New System

With the implementation of the new systems, there could be several kinds of changes that would be made within the business scenario. These new changes would help the business in propagating their future perspectives. With the implementation of the strategies, the business would be able to integrate much number of customers within a certain period of time.

There is a certain form of assumption that the future of the project would be focused on bringing new customers within the supercentre business. The new information system would be able to majorly satisfy to the current needs of the business and thus would also be able to provide much advanced form of amenities to the people. This would eventually lead to the growth and profitability of the business.

1.6 Recommendation Plan based on the Present Business Case

The proposed system would be able to provide a strong business case for the concerned business. Based on the consideration of the report from the project, it could be recommended that the project should include the new information systems for benefitting the business. Based on focusing on the different understandings from the discussion of the top officials, it could be recommended that the new system should include different security measures within the information system.

A secured information system would be able to prove the genuineness to their users. Thus the customers would be able to use those systems and thus become loyal customers for the business. The considerations from the understanding of the preliminary part of the report would be helpful for proceeding with the working of the system. The project should be undertaken under the proper guidance of technical experts and should also follow the appropriate guidelines.

Functions Implemented by the New System

1. Fact Finding Techniques

Some of the primary form of techniques based on finding of facts that could be implemented within the new system are: Further Research on the project that is being made, visiting of sites, observation of the working environment and providing of questionnaires.

2. Identification of Staff Members

Project Manager – The individual would be responsible for the completion of the project within the proper deadlines. The person involved would also be responsible for the healthy running of the project.

Process Consultant – The individual would have expert knowledge in relation with the process. They would be responsible for providing education to the delivery team based on the process. They have the primary responsibility of suggesting several improvements within the current processes and thus maximizing the value within the business.

3. Questionnaire for each Staff Member

1. What are the primary challenges that are currently being faced during the designing of the project?
2. What is the current style of communication and the challenges that are being faced within communication within this project?
3. How would you ensure that the team would deliver results as per the expectations of the customer?
4. What are the best practices that are used by you in order to develop excellent relationship with customers?

The different recommendations based on the techniques of fact-finding are:

• To revise the current plans and bring improvisation to the plans.
• To make use of latest forms of technologies in order to serve the customers in a better way.
• To make use of better combination of procedures and methods in order to satisfy the needs of the customers.

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