Question:
Discuss about the Accommodation Management of McQuarrie Hotel.
The report helps in analyzing the different tasks that is related to the revitalizing McQuarrie hotel as this will help in meeting the current and future requirements of the customers. The consultant has been appointed in order to make the appropriate changes that are required in order to make the hotel more efficient and technologically advanced as well.
There are different new and modern systems that are present in the industry and such can be used in McQuarrie Hotel as this is a 4 star hotel and this will help in improving the experience of the customers and this will enhance the profitability and revenue of the hotel as well. According to me, the respective hotel is performing well from the last few decades and the owner wants to include some technological advancement as this will help in making the endeavor more successful in nature. As a consultant, I feel there are few changes that can be done in order to bring some modern systems that are as follows:
Therefore, I feel that these are the different technological advancements that can be used by the McQuarrie Hotel as this will help in enhancing the experience of the customers and this will help them in improving the profitability of the hotel as well.
I feel that McQuarrie Hotel can include other new segments of customers in their hotel for families, corporate clients as well as leisure guests along with international guests as well. I think the different sectors in the hotel have different requirements and the requirements can be met by the hotel staffs and the owner of the hotel with implementation of different technological advancements as well as provisions in the hotel. Along with this, the guests come from different background which defines their requirements. For example, requirements of the corporate clients and the international guests are mainly focused on the technologies. The international guests most of the time are advanced in technologies. Again, the corporate clients need technological equipment and facilities for their corporate activities. Apart from that the international guests requires some additional beneficial services according to their taste. Therefore, the facilities, service and the accommodation of the customers must incorporate with their requirements and background.
For the corporate clients, McQuarrie hotel can implement the following strategies:
I feel these are the different provisions that can be provided to the corporate clients who are visiting and staying at McQuarrie hotel.
For the international guests there can be implementation of following requirements:
I will be implementing these provisions during the stay of the international clients as this will help in providing the desired services and they will be happy with the services of the hotel as well.
For the families, there are different requirements that have to be met are as follows:
These are the different facilities and provisions that can be incorporated by the respective hotel as I feel these facilities are common in other hotels and when such facilities will be incorporated by them, this will help them in gaining huge profitability in the future as well.
For leisure guests, there can be few different strategies that can be implemented that are as follows:
The facilities that can be provided to the leisure guests is different from the others as this is particularly for the customers who are visiting the hotel for relaxation and this will provide them proper entertainment and happiness as well. For leisure guests, proper facilities relating to gym, sauna is necessary as this will gain more competitive advantage in the business.
I feel these are the different provisions that can be adopted by the respective hotel named McQuarrie. I think these provisions that can be adopted by the hotel as this will help them in gaining proper competitive advantage and this will help them in earning revenue and profit in the near future as well. I feel proper strategies can be implemented by the owner on the improving the performance of the staffs in the business. These will help in gaining proper success in the business as well.
References
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Ali, F. and Amin, M., 2014. The influence of physical environment on emotions, customer satisfaction and behavioural intentions in Chinese resort hotel industry. Journal for Global Business Advancement, 7(3), pp.249-266.
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Hsiao, T.Y., Chuang, C.M., Kuo, N.W. and Yu, S.M.F., 2014. Establishing attributes of an environmental management system for green hotel evaluation. International Journal of Hospitality Management, 36, pp.197-208.
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Molina-Azorín, J.F., Tarí, J.J., Pereira-Moliner, J., López-Gamero, M.D. and Pertusa-Ortega, E.M., 2015. The effects of quality and environmental management on competitive advantage: A mixed methods study in the hotel industry. Tourism Management, 50, pp.41-54.
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