Discuss about the Culture in China for Intercultural Business Communication.
With the advent of Globalization, conducting business in various countries has become an essential aspect of ay organization. Hence, if they are to do so, they are required to understand the basic requirements of the other country in which they are operating. In such a scenario, if they are unable to understand the basic etiquettes of the other country in which they will be operating in, the business might not be able to achieve success and attain the competitive position which they are required to (Moran, Abramson and Moran 2014). The given report will be looking into China as a country and will look after the different aspects of conducting business in the given country.
The business etiquettes can be described as the do`s and don’ts which a business needs to abide by in order to conduct business in China. The given section will be discussing the various aspects and throw light on the right things to be done.
The business mentality of the individuals in China is very simple. The Chinese expect the different members to be prepare for any business which they will be conducting. They also ensure that the presenter has various copies of the presentation and proposal. The print needs to be only in black, all other colors need to be avoided. The negotiation in China with respect to decision making can go far beyond the deadline and thus this is done to attain competitive advantage. It is important for a business to abide by these to achieve competitive advantage. The business hours are 8:00 am to 5pm on weekdays (Ferraro and Briody 2013). The Chinese tend to take break from 12:00 to 2 pm during which all businesses and shops remain closed.
Hence, a business should be conducted during April to June and the period of September to October.
Handshakes are the most common form of gesture.
Although English is a commonly known language, it is important for a business partner belonging from other countries to speak some words in Chinese. This is often known as a sign of respect for the business partners.
The body language to be adopted need to be conscious and the person needs to stay calm and controlled during the business dealings (Lee, Trimi and Kim 2013).
The dress code for the Chinese is quite conservative. The bright colors are to be avoided as they are considered to be inadequate. It is crucial for a business personnel to be punctual to work as late comers are considered to be rude (Beugelsdijk, Maseland and Hoorn 2015). Brining about gifts is not considered to be normal and hence, the business needs to abide by all the rules in order to ensure that it is being liked by others.
The Hofstede cultural dimensions divided the different aspects of the culture into dimensions. The five dimensions in the given scenario are as follows;
The given dimension deals with the fact that the different members in a given society are not equal to one another and that it is a fact that the different members in a society are not equal. The given dimension measures the extent to which to which the less powerful members in a society accept this disparity (Chaney and Martin 2013). The score of China in the given aspect is 80 which means that the inequalities amongst the different members are quite acceptable.
Society and amongst the different members. The score of China in this regard is 20 and thus for this reason, it can be stated that the culture of China is highly collectivist culture and the different people do not act in their own interests but act in the interest of their groups (Lee and Lee 2014).
The degree of masculinity in a country determines the degree of competition, achievement and success in the society (Mora 2013). It determines the rate of competition in the industry. In the same manner a Feministic society tends to have an image of a lifestyle whereby the quality of life is more important and the success which is individualistic is not very admirable The score of China is 66 which means that China is a Masculine society which is success oriented and driven.
This portrays to which extent are the different members in a given society are willing to take risks. This determines the extent to which the members feel threatened by certain beliefs and institutions (Chhokar, Brodbeck and House 2013). China has a score of 30 in this dimension and this means they are comfortable with ambiguity.
This determines how societies maintain links with their past and face future challenges. China scores 87 in the given dimension (Tseng and Wu 2013).
Given below are certain areas where the business owners might face problems relating to cross communication:
Praise- Although foreigners believe that it is better to praise others, they are happy to receive praise as well. However, the Chinese do not believe that they should not praise one another. They have to keep up with their modesty and thus avoid the praise aspect. Hence, this can be an aspect of miscommunication in the given society (Weller 2018).
Addressing one another- The Chinese have a different manner of addressing one another. The Chinese follow a strict code of conduct which does not allow them to address the business partners in a very friendly manner. This can lead to problems with respect to the interaction of different members in the business dealings.
Reflection of emotions- The Chinese are generally much restructured when the emptions are concerned. They believe that it is wrong to portray the emptions and for this reason they often appear to be cold hearted (Cheng et al. 2014). However if an outside cultured person interacts with them they should keep these aspects in mind to ensure successful interaction.
Eye contact- The Chinese generally avoid making an eye contact with their colleagues and they believe that it is a rude gesture. Hence, this can lead to confusion as these members may believe that the foreigner is being rude by maintaining an eye contact with them.
Eating- The Chinese are generous and they do not like It if the different guests, tend to avoid the food which is being offered to them. They also believe that they have to offer their guests continuously and may come out as putting pressure on them.
Conclusion
Therefore from the given analysis it can be stated that the culture of Australia where Mary resides is quite different from that of China. The analysis reflected the ways in which Mary needs to be extremely careful about the different interactions that are made by her in order to ensure that she does not engage in any mistakes with the Chinese businessman. Hence, it is suggested that, she abides by all rules and follows the given recommendations.
The first impression in the Chinese culture is quite crucial and thus for this reason, the Chinese should dress in a manner such that their class and culture is reflected. They should be wearing high quality clothing to reflect modesty and their status. Hence, it should be ensured that Mary dresses conservatively and for this reason, she will be able to establish long term relationships with the owner.
Secondly, Mary should ensure that she is well prepared for the given meeting. The Chinese do not conduct in normal business atmosphere or a casual one (Burtch, Ghose and Wattal 2013). Thus it should be ensured that they are well prepared and have proposals and the business cards in handy.
Lastly, Mary should take a translator who will advise her on the basic Chinese etiquettes and mannerism for future reference.
References
Beugelsdijk, S., Maseland, R. and Hoorn, A., 2015. Are scores on Hofstede’s dimensions of national culture stable over time? A cohort analysis. Global Strategy Journal, 5(3), pp.223-240.
Burtch, G., Ghose, A. and Wattal, S., 2013. Cultural differences and geography as determinants of online pro-social lending.
Chaney, L. and Martin, J., 2013. Intercultural business communication. Pearson Higher Ed.
Cheng, B.S., Boer, D., Chou, L.F., Huang, M.P., Yoneyama, S., Shim, D., Sun, J.M., Lin, T.T., Chou, W.J. and Tsai, C.Y., 2014. Paternalistic leadership in four East Asian societies: Generalizability and cultural differences of the triad model. Journal of Cross-Cultural Psychology, 45(1), pp.82-90.
Chhokar, J.S., Brodbeck, F.C. and House, R.J. eds., 2013. Culture and leadership across the world: The GLOBE book of in-depth studies of 25 societies. Routledge.
Ferraro, G. P. and Briody, E. K. ,2013. The cultural dimension of global business. Upper Saddle River: Pearson.
Lee, C.Y. and Lee, J.Y., 2014. South Korean corporate culture and its lessons for building corporate culture in China. The Journal of International Management Studies, 9(2), pp.33-42.
Lee, S.G., Trimi, S. and Kim, C., 2013. The impact of cultural differences on technology adoption. Journal of World Business, 48(1), pp.20-29.
Mora, C., 2013. Cultures and organizations: Software of the mind intercultural cooperation and its importance for survival. Journal of Media Research, 6(1), p.65.
Moran, R.T., Abramson, N.R. and Moran, S.V., 2014. Managing cultural differences. Routledge.
Tseng, W.S. and Wu, D.Y. eds., 2013. Chinese culture and mental health. Academic Press.
Weller, R.P., 2018. Alternate civilities: Democracy and culture in China and Taiwan. Routledge.
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