Discuss About The E Commerce Control And Monitoring Pattern.
The main mistake made by the AstraZeneca is to use outcome-based specification. The outcome-based specification encourages the innovation in the vendor group. However, this model has failed in case of AstraZeneca because their business was overgrowing and the model was not fitted in the business model of AstraZeneca.
The mistakes made by the IBM were to understand the changing model of the fast-growing business. The outsourcing model of the major IT companies cannot be changed randomly. In case of IBM, there was no policy present. So, in fact, if any IT problem arises, IBM had to check all the details and the background of the problem, which took much time to solve the problem.
The vendors make investments for the service in first two years, and for the next two or three years, it focuses on making the profit from the service. The focus makes the total time frame of five years.
It provides standard regulations and policies which has 13 principals, that help to resolve different problems.
One of the principals is fixed first pay later policy, where the problem is solved through the corporation of AstraZeneca and the vendor, which provides a fast solution.
E-Business & E-Commerce Models and Strategies
The e-commerce has become a standard term in today’s business market. Specific researches are happening regarding the development o the e-commerce. The improvisation of e-commerce has created particular opportunities in the market. However, in some cases, e-business is used along with e-commerce (Raju & Feldman, 2017) .E-commerce can be regarded as the subset of the e-business. This article has discussed the basic terms related to the e-commerce and e-business along with specific models and strategies regarding this trend. In this context, particular advantages and disadvantages of e-business has been discussed along with the ways to mitigate the difficulties.
E-Business, E-Commerce, Globalization, Security, E-Business models, E-commerce strategies.
The advancement of technology has made the everyday’s life easier. One of the significant technology trends is merging the technology with the business segments. The collaboration of the business and the technology invents the application of electronic commerce and electronic industry (Popescu,2015). In large picture e-commerce and e-business are considered as the similar ones (Andam, 2014). However, this concept is not acceptable. E-commerce is a way of selling things from various retailers through online. It is similar to the online marketplace where buyers can order stuff of their choices and buy things online by paying the money through online transaction. E-business refers to the development of business with the help of internet. The growth, development of the industry is done with the help of the internet, which includes marketing for the company, reaching to the target consumers. Presently, both the e-commerce and e-business have the significant impact on the economy. The development of the technology and the new business ideas are making the e-commerce and the e-business market more competitive and advanced.
Electronic business is a way of doing business in a, smarter way. It uses the internet as a medium to reach to the customers as well as managing various functions of the company including supply chain management, managing inventory implementing multiple process management mechanisms (Koumpis, 2014). It has changed the way of business happened in the early web age. Presently, the multi chaining concepts of the companies are enabling the integration of the online and offline business process. This merging is helping the business sectors to grow more rapidly as well as it provides better services to the consumers. There are specific benefits of the e-business-
Making the business strategy: According to the European Commission business report, the growing use of internet in managing the business has the positive impact on the growth of the industry. Many companies are using the help of internet to analyse the market condition and determine g the position of the organisation in the market (Bhatnagar et al.,2017). The demand of the consumers is also evaluated through online surveys. Also, the search engines are providing the information about the choices of consumers. These help the organisations to develop the effective strategy for the business.
Increasing the productivity: The use of e-business strategy has helped to achieve the richness of the company. It has been seen that the organisations with the automatic link between its e-business and the e-commerce have better labour productivity than the organisations which have no connection.
Supply chain management: The managing of the supply can be done quickly in the e-business process. The control of the organisation can share the transaction data, making the request for the resource add sharing the market information over a secured network. The way of sharing the data in a faster manner ensures the effectiveness of the business process along with better supply chain management. It helps to reduce the time for resource arranging and service requests along with providing the cost-effective solution. Moreover, it eliminates the chances of wastage of resources. The use of e-business can improve the efficiency of critical supply chain activities such as exchange of information.
E-commerce- E-commerce is a significant application of e-business. The purpose of e-commerce has opened up a way for the customers to compare and choose various items over the internet (Al Omoush et al.,2018). It helps to assemble different varieties of objectives into one place. The popularity of e-commerce depends on its availability and the user-friendly nature (Veit et al.,2014). Moreover, the customer can buy anything at any time of the day using the electronic transaction of money.
Better customer service: Many organisations use internet for providing better customer services and support. It enables online ordering along with the online customer service which makes the service better for the consumers. Creating a new competitive market: The organisations are facing competitions from the companies who are using e-business for providing the better services to the customers. The e-commerce has changed the structure of the business process.
E-commerce can be referred as the subdomain of e-business. E-commerce can be regarded as the online marketplace, where different things from different brands are presented less than one place (Kumar & Vijayalakshmi, 2016). The user can choose the products according to their preference for price and brand. This concept of shopping has gained popularity, and at present, it is giving competition to the retail shopping. The increased demand of the e-commerce is base on the availability of different things in one place, the natural way of selecting and comparing products and quick delivery and paying method. Specific impacts of the e-commerce on the economy as well as the business market:
The new level of competition: The growth of e-commerce has developed a new level of competition in the market. Apart from that, the sellers are getting new opportunities to reach to the customers through internet which helps them to make the new customer base.
There are six e-business models for e-commerce-
B2B (Business to Business): In business, to the business model, the business organisation sells the product to the immediate buyer, who then sells the product the final consumers. The whole seller places the order on the website of a company. That entire seller then sells those products to the last customers. One of the examples of this kind of system is retail marketing, where the whole seller buys a significant amount of product and then sells those products to the consumers through retail stores or online retail stores.
B2C (Business to consumer): This model involves the technology in the process. The business organisation can reach to the consumers directly through using the websites. The consumers can view the products of the organisation through the web interface. Customers choose the product through the internet (Moriset, 2018). Then the order is placed, and the website interface notifies this to the organisation. The organisation prepares the request for the dispatch.
C2C (Consumer to consumer): In this model, the consumer can use interface for selling of the house, property or other important things. The description of the product is given to b the website (Singh & Mukherji, 2018). The site may or may not charge the consumer for placing the description of the order (Trad & Kalpi?, 2016). The interested customers can view those products through websites and can place the order. The information exchange between the affected customer and the owner of the product can be done through the site. These kinds of websites are accessible for buying and selling of second-hand goods. One of the essential websites which promotes consumer to consumer business is eBay.
B2G ( Business to Government):B2G business model is a particular type of B2B model. The government uses some website to exchange the information with various business organisations (Zhu & Lin,2018). These kinds of sites are recognised and accredited by the government, and the business organisations can submit multiple forms to the government through these websites.
G2B (Government to Business): Through these kinds of websites, the government tries to reach to the business organisations. Notifications regarding the initiatives taken by the government, tender notice, auction conducted by the government are published through these kinds of websites.
G2C (Government to citizen): Government to citizen model ensures the websites in this process will provide the services to the citizens. One of the services offered by the government using model is e-governance. The government provides services like registration of the birth, issuing essential documents to the citizens and taking complains from the citizens.
E-commerce is the subset of the e-business. There are various strategies which can apply to the implementation of e-commerce (Xue et al., 2016). The plan should be taken by a situation; the business organisation is facing along with the market conditions and analysis of the competitors of the organisation. The possible e-commerce business strategies are-
Efficiently providing service: Through the e-governance, the government can reach the citizen directly.
There are specific ways to minimise the weaknesses of the e-commerce-
Conclusion
This article discusses different aspects of the e-commerce and e-business. Though there is a slight difference between e-commerce and e-business, the impacts and the other attributes are almost same for these two terms. Specific business models are applicable for developing the e-business. However, the selection of the particular model depends on the business type. There are certain advantages and disadvantages of the e-business. Taking certain things into concern can mitigate the problems of the e-commerce. This article concludes that the overall impact of the ecommerce is very positive.
References
Al Omoush, K. S., Al-Qirem, R. M., & Al Hawatmah, Z. M. (2018). The degree of e-business entrepreneurship and long-term sustainability: an institutional perspective. Information Systems and e-Business Management, 16(1), 29-56.
Andam, Z. R. (2014). e-Commerce and e-Business.
Bhatnagar, A., De, P., Sen, A., & Sinha, A. (2017). Exploring the Interaction Between Type of Search and Competition for Attention: An Empirical Study of Four Online Advertising Tools.
Koumpis, A. (2014). The Missing Link: How Lack of Branding Can Drive to Failures in e-Business and e-Commerce Ventures. International Journal of Advanced Corporate Learning (iJAC), 7(2), 32-36.
Kumar, V. S., & Vijayalakshmi, N. (2016). Emerging Trends in E-Commerce. ITIHAS-The Journal of Indian Management, 6(2).
Moriset, B. (2018). e-Business and e-Commerce.
Popescu, G. H. (2015). E-commerce effects on social sustainability. Economics, Management and Financial Markets, 10(1), 80.
Qu, W. G., Pinsonneault, A., Tomiuk, D., Wang, S., & Liu, Y. (2015). The impacts of social trust on open and closed B2B e-commerce: A Europe-based study. Information & Management, 52(2), 151-159.
Raju, P., & Feldman, G. (2017). 2 Exploiting e-commerce in construction. Advances in Construction ICT and e-Business, 12.
Singh, N., & Mukherji, N. (2018). Consumer Rights in E-Commerce.
Trad, A., & Kalpi?, D. (2016). The E-Business Transformation Framework for E-Commerce Control and Monitoring Pattern. In Encyclopedia of E-Commerce Development, Implementation, and Management (pp. 754-777). IGI Global.
Veit, D., Clemons, E., Benlian, A., Buxmann, P., Hess, T., Kundisch, D., … & Spann, M. (2014). Business models. Business & Information Systems Engineering, 6(1), 45-53.
Xue, W., Li, D., & Pei, Y. (2016). The Development and Current of Cross-border E-commerce. Development.
Yan, B. N., Lee, T. S., & Lee, T. P. (2015). Analysis of research papers on E-commerce (2000–2013): based on a text mining approach. Scientometrics, 105(1), 403-417.
Yeh, C. H., Lee, G. G., & Pai, J. C. (2015). Using a technology-organization-environment framework to investigate the factors influencing e-business information technology capabilities. Information Development, 31(5), 435-450.
Zhu, Z., & Lin, S. F. (2018). Understanding entrepreneurial perceptions in the pursuit of emerging e-business opportunities: The dimensions and drivers. Computers in Human Behavior.
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