Dynamic Leadership And Self Perceptions

Reflect on your own leadership journey and identify key events

Discuss about the Dynamic Leadership and Self Perceptions.

I am associated with a business organization in the post of assistant team leader in logistic sector of The Iconic. After completing my masters in business administration in marketing, I got the direct opportunity for becoming assistant team lead of The Iconic. At the initial stage, I had to face innumerable difficulties in making an effective rapport with my team members due to communication barrier, cultural barrier, psychological barrier and religious barrier. While maintaining any kind of group discussion with my team members I failed to make individual interaction due to the lack of language flexibility. However, after facing innumerable difficulties for becoming an efficient business leader I have decided to raise the issue with my assistant team lead regarding the workplace hazards I have faced at that time. My assistant manager along my operation head left immense contribution for developing my skill and competency level of leadership.

People belonging to different geographical markets and psychological backgrounds are intimately associated within the service process. The role of an efficient business leader is to show equal priority and response to the people of different geographical backgrounds and attitudes (Dumdum, Lowe and Avolio 2013). I was not efficient enough to treat every single members of my team with equal respect and dignity. However, both my assistant manager and operation head decided to provide me a training and development session with the help of which I was successful to improve my communication skill as well as professional skill. My assistant managers helped me to understand on how to overcome sudden crisis happened at the workplace due to the lack of team performance.

As per the feedback collected from my assistant manager, I got to know that I have the lack of effective communication skill, body language and personality. In this kind of situation, I have faced innumerable difficulties in leading a team properly and motivating the team members towards the providing good services. However, as per the instruction of my senior managers I gave numerous assessments on my leadership style as well as on my personality evaluation for analyzing my drawbacks. After giving an online assessment on leadership style, I have identified my mistakes and weak points. I need to make a change for career progression and performance development. After evaluating the marks of personality and leadership styles assessment I got to know that I as a leader cannot take appropriate decision within stipulated time. This particular nature of mine affects the performance level of employees immensely.

Increase self-awareness by completing a personality or leadership styles assessment

In addition, being a person of introvert I do not have the capability to make an effective interpersonal communication with the employees who face challenges in performing well at the workplace. Employees are from various cultural backgrounds and attitudes. Therefore, their culture and religious aspects became a major hindrance in making an effective interaction (Bhatti et al. 2012). However, the leadership assessment has indicated that I am not very much flexible to overcome the sudden crisis happened at the workplace due to the lack of confidence. As a result, I used to show a rude approach to my team members at the time of crisis. Consequently, I was facing challenges in maintaining an effective rapport with my team members. This is one of the most effective reasons of providing poor performance on behalf of the employees. However, after identifying my mistakes I have decided to rectify those drawbacks by receiving trainings and suggestion from my senior managers.

I have obtained effective feedback from my fellow student about the style of my leadership. The response collected from the fellow indicates that I as a leader is amalgamated with both good qualities as well as bad qualities. The good qualities within me include patience level, nice mode of temperament, willingness to overcome my drawback, quick learning capability, active listening skill and so many (Ramchunder and Martins 2014). As per the opinion of this specific fellow, I do not feel hesitated in rectifying my mistake even from the junior member. At the same time, I have the willingness to learn new strategies and policies from my senior in order to enhance my professional skill and competency. At the same time, the student has provided innumerable negative feedback on me as well. Due to these negative competencies, I have to face innumerable challenges for leading a particular team properly. According to that specific individual, I do not have flexible body language in maintaining an effective interaction with my team members. As a result, team members do not feel comfortable to share their problems with me at the workplace. This kind of barrier has left major negative impact in providing effective services for reaching the business goal. On the other hand, the fellow has mentioned that I should give my team members motivational speech so that employees like to show their courageous attitude for performing well towards the services.

After getting an in-depth learning process about the quality of an efficient leader, I would like to provide effective feedback on the leadership quality of my fellow student. I have observed that this particular individual is possessed with good communication skill with the help of which this individual can make an effective interaction with every individual team members in order to know their challenges facing at the workplace. However, this very specific study has focused to make an in-depth overview about the importance of becoming an efficient leader in order to run a team towards reaching the peak of success. I have also observed that this particular student fellow by utilizing the extrovert nature can provide constant motivation to the employees. As a result, people belonging to different geographical backgrounds can show their courageous attitudes for performing well towards the service process. It is undeniable at the same time that this specific person as a team leader is possessed with some of the major drawbacks as well (Onorato 2013).

Obtain feedback from a fellow student on your leadership journey and current challenges

The student fellow due to the impatient nature tends to lose the temperament frequently. As a result, the individual intends to scold up the team members due to the lack of effective performance (Shafie, Baghersalimi and Barghi 2013). In this kind of situation, the employees feel extreme level of de-motivation for performing well at the workplace. The business organization has to face innumerable difficulties in increasing their revenue growth due to the lack of effective employee performance. I have also observed that this student fellow faces challenges in providing equal response and dignity to the students of different geographical markets as well as religious backgrounds. Therefore, a biasness approach is created among the team members as well. This particular factor becomes a matter of challenges for becoming an efficient leader for a particular business organization.   

Organizational culture is possessed with the values, beliefs and ethics that a particular company tends to maintain for running their entire process of business successfully. It is undeniable that organizational culture is possessed with major negative impact on the overall progress and effectiveness of leadership style (Ruggieri and Abbate 2013). I have observed that maintaining diversity at the workplace of The Iconic is one of the most effective cultures that the business experts focus to follow at their workplace. While maintaining the e-commerce business process organizational managers intend to provide equal priority and response to the people of different geographical boundaries and attitudes. The human resource managers are concerned about the skill and competency of an individual rather than focusing on the cultural and religious backgrounds (Sahaya 2012). However, after being appointed in the post of business leader I have intended to follow the same trend of my organizational culture. I as a business leader have decided to be unbiased towards the team members. An individual team member cannot become my major priority. Therefore, I should maintain a flexible rapport with the every team member of my team equally. In addition, as per the cultural ethics of my organization an individual employee facing challenges at the workplace should be interacted effectively so that this specific individual do not get de-motivated in performing well towards the services (Lutz Allen, Smith and Da Silva 2013). Following the same trend, I as an assistant team lead of my organization intend to make interpersonal communication with my team members at the end of every week. This particular face-to-face interaction helps me immensely in improving my leadership quality. Therefore, based on the organizational culture and ethics I have reformed my leadership style and strategies as well.    

Provide mentoring and feedback on leadership to a fellow student on his/her leadership journey and challenges

As already stated I have linguistic barrier due to which employees of different geographical backgrounds and culture cannot make an effective communication with me. As a business leader, I should enhance my skill and competency in communication skill so that my team members do not face any kind of difficulties in interacting with me. However, the ways I can develop my communication skill for relationship building and mentoring across cultures, functions and disciplines include as follows:

• Receiving a training and development session:

The senior manager can arrange an effective training and development session for me in order to render multilingual flexibility. As a result, people belonging to various cultural and religious backgrounds would be able to make an effective interaction with me. I would be able to understand their personal issues faced at the workplace. However, an effective communication skill would help me in maintaining an effective rapport with my team members.

• Conducting group communication and sharing views and thoughts regarding the business goal:

Conducting group communication and sharing views and thoughts regarding the business goal can help me immensely in enhancing my communication skill for becoming an efficient leader (Ojokuku, Odetayo and Sajuyigbe 2012). In a particular group communication, all the team members of my team would like to attend undoubtedly. Therefore, I would be able to get a scope in making an effective interaction with every individual team member. Therefore, I would not get the scope to keep silent. Whenever I will start in exchanging views and ideas automatically, the communication skill would be increased.

• Enhancing the listening skill of different news channels

In order to become a good communicator I as a business leader would have to be a good listener first. Therefore, I need to enhance my listening skill as well so that I can listen the difficulties of employees faced at the workplace. After identifying the problems faced by the employees, I as an efficient leader would be able to provide effective solution for resolving the problems. 

In order to become an efficient leader I have followed effective theories and conceptual framework at the workplace so that employees get motivation in providing effective services towards reaching the business goal. According to me, situational theory and trait theory both are very much significant in giving a constant motivation to the existing employees. Trait theory believes that every team members while service for the organization is possessed with different cultural and behavioral traits (Herrmann and Felfe 2014). Therefore, as a team leader I should not judge the competency level of an individual based on their specific traits and features. However, I have observed that employees can be motivated in achieving the business goal based on their individual traits and features. At the same time, situational theory implies that leader as per different situation coming at the workplace should have the capability of changing business strategies and policies. Based on the organizational performance or crisis the business leaders have to change their leadership style. As a result, the leaders can handle different situation in their own way (Antonakis and House 2013). By maintaining an effective rapport with the employees, the leaders can use transformational leadership style for going with the rhythmic flow of business.

Identify the influences of national and organizational cultures on your perceptions of effective leadership

References:

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Antonakis, J. and House, R.J., 2013. The full-range leadership theory: The way forward. In Transformational and Charismatic Leadership: The Road Ahead 10th Anniversary Edition (pp. 3-33). Emerald Group Publishing Limited.

Bhatti, N., Maitlo, G.M., Shaikh, N., Hashmi, M.A. and Shaikh, F.M., 2012. The impact of autocratic and democratic leadership style on job satisfaction. International Business Research, 5(2), p.192.

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Dumdum, U.R., Lowe, K.B. and Avolio, B.J., 2013. A meta-analysis of transformational and transactional leadership correlates of effectiveness and satisfaction: An update and extension. In Transformational and Charismatic Leadership: The Road Ahead 10th Anniversary Edition (pp. 39-70). Emerald Group Publishing Limited.

Herrmann, D. and Felfe, J., 2014. Effects of leadership style, creativity technique and personal initiative on employee creativity. British Journal of Management, 25(2), pp.209-227.

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Sahaya, N., 2012. A learning organization as a mediator of leadership style and firms’ financial performance. International Journal of Business and Management, 7(14), p.96.

Shafie, B., Baghersalimi, S. and Barghi, V., 2013. The relationship between leadership style and employee performance: Case study of real estate registration organization of Tehran Province. Singaporean Journal of Business, Economics and Management Studies, 2(5), pp.21-29.