Discuss about the Improving Organizational Citizenship Behavior.
Organizational Citizenship Behavior is an aspect that should never be ignored at the workplace. The research will be looking at how an organization can increase Organizational Citizenship Behavior (Zayas-Ortiz, 2014). The searchable keywords are Organizational Citizenship Behavior, the enhancement of productivity in an organization through Organizational Citizenship Behavior and the benefits of Organizational Citizenship Behaviors in an entity (Jawahar & Thomas, 2017). The reason why the keywords are statements rather than a single word is due to the nature of the information that is needed (Roya et al. 2017). The research does not need the definition of the terms but how organizations can increase Organizational Citizenship Behavior.
Comparing the library search with other searches, it is evident that it was difficult acquiring the relevant material (Miguel et al. 2017). The reason behind it is because searching for the information is not straightforward as compared to other searching engines.
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Search Words |
# of Hits |
Titles and Authors of Usable Results |
Comments (including general source, foundational source, etc.) |
|
Organizational Citizenship Behavior |
One |
Michel, Trembley. Humor in Teams: Multilevel Relationships Between Humor Climate, Inclusion, Trust, and Citizenship Behaviors. |
The material was acquired from TWU Library |
|
Organizational Citizenship Behavior |
Three |
Manish, Kumar., Hemang, Jauhari., Shailendra, Singh. Organizational Citizenship Behavior & Employee Well-being. |
The material was acquired from TWU Library |
|
Organizational Citizenship Behavior |
Two |
David, Coldwell. Entropic Citizenship Behavior and Sustainability in Urban Organizations: Towards a Theoretical Model. |
The material was acquired from TWU Library |
|
Organizational Citizenship Behavior |
One |
Greg, Marshall., William, Moncrief., Felicia, Lassk., David, Shepherd. |
The material was acquired from TWU Library |
|
Organizational Citizenship Behavior |
one |
Paul, Bottomley., Sayed, Mostafa., Seymour, Gould-Williams., Filadelfo, Leon-Cazares. The Impact of Transformational Leadership on Organizational Citizenship Behaviours: The Contingent Role of Public Service Motivation. |
The material was acquired from TWU Library. |
The two databases that I choose to search were:
The search terms that I have decided on are:
The first process was to search the articles by identifying the keywords to be used. After doing so, I chose the specified search engines which were in line with the academic requirements. After searching and finding the articles, I went through each one of them before using them on the paper.
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Database |
Search Words |
Author/Article Title/Date |
From the abstract, why might this be relevant? (very briefly) |
|
EBSCO Host |
How to increase Organizational Citizenship Behavior |
Miguel, Baeza., Yong, Wang., Lynette, W. Analyzing organizational citizenship behavior in Mexico: A collectivist perspective. December 2017 |
The article is relevant because the content touches on research question/problem |
|
EBSCO Host |
How to increase Organizational Citizenship Behavior |
Kivanc, Inelmen., Nisan, Selekler-Goksen., Ozrem, Yildirim-Oktem. Understanding citizenship behavior of academics in American- vs. Continental European-modeled universities in Turkey. 2017 |
The article is relevant because the content touches on research question/problem |
|
EBSCO Host |
How to increase Organizational Citizenship Behavior |
Changsuk, Ko., Jianhong, Ma., Mingu, Kang., Scott, E., Mark, Haney. How ethical leadership cultivates healthy guanxi to enhance OCB in China. 2017 |
The article is relevant because the content touches on research question/problem |
|
EBSCO Host |
How to increase Organizational Citizenship Behavior |
Wuryanti., Heru, Sulistyo. Improving Organizational Citizenship Behavior (Ocb) Through Islamic Work Ethics And Knowledge Sharing. October 2017. |
The article is relevant because the content touches on research question/problem |
|
EBSCO Host |
How to increase Organizational Citizenship Behavior |
Ge, Wang., Qinghua, He., Xianhai, Meng., Giorgio, Locatelli., Tao, Yu. Exploring the impact of megaproject environmental responsibility on organizational citizenship behaviors for the environment: A social identity perspective. October 2017 |
The article is relevant because the content touches on research question/problem |
|
EBSCO Host |
How to increase Organizational Citizenship Behavior |
Jeffrey, Muldoon., Shawn, Keough., Eric, Liguori. The role of job dedication in organizational citizenship behavior performance. October 2017 |
The article is relevant because the content touches on research question/problem |
|
EBSCO Host |
How to increase Organizational Citizenship Behavior |
Alex, Newman., Gary, Schwarz., Brian, Cooper., Sen, Sendjaya. How Servant Leadership Influences Organizational Citizenship Behavior: The Roles of LMX, Empowerment, and Proactive Personality. 2017 |
The article is relevant because the content touches on research question/problem |
|
EBSCO Host |
Organizational Citizenship Behavior |
Francisco, Cesario., Sara, Magalhaes. Human Resources Management, Citizenship Behavior, and Turnover Intention in the Portuguese Public Administration. 2017 |
The article is relevant because the content touches on research question/problem |
|
Emerald Insight |
How to increase Organizational Citizenship Behavior |
Zayas-Ortiz, Maria. Relationship between organizational commitments and organizational citizenship behavior in a sample of private banking employees. 2014 |
The article is relevant because the content touches on research question/problem |
|
EBSCO Host |
How to increase Organizational Citizenship Behavior |
Jawahar, I.M., Thomas, Stone. Do career satisfaction and support mediate the effects of justice on organizational citizenship behavior and counterproductive work behavior? September 2017 |
The article is relevant because the content touches on research question/problem |
|
EBSCO Host |
How to increase Organizational Citizenship Behavior |
Heather, Clarke., Lorne, Sulsky. The impact of gender ideology on the performance of gender-congruent citizenship behaviors. October 2017. |
The article is relevant because the content touches on research question/problem |
|
EBSCO Host |
The benefits of Organizational Citizenship Behavior |
Roya, Anvary., Ali Sjhaemi, Barzaki., Sobia, Irum., Sholeh, Shapourabadi. The mediating effect of organizational citizenship behavior on the relationship between workplace spirituality and intention to leave. 2017 |
The article is relevant because the content touches on research question/problem |
|
EBSCO Host |
How to increase Organizational Citizenship Behavior |
Mahmud, Alkailani., Hasan, Aleassa, Hasan. The Effect Of Organizational Justice On Its Citizenship Behavior Among Sales Personnel In The Banking Sector In Jordan 2017 |
The article is relevant because the content touches on research question/problem |
|
EBSCO Host |
How to increase Organizational Citizenship Behavior |
Eeman, Basu., Rabindra Kumar, Pradhan., Hare Ram, Tewari. Impact of organizational citizenship behavior on job performance in Indian healthcare industries. 2017 |
The article is relevant because the content touches on research question/problem |
|
EBSCO Host |
How to increase Organizational Citizenship Behavior |
Jennifer, Tosti-Kharas., Eric, Lamm., Tom, Thomas. Organization OR Environment? Disentangling Employees’ Rationales Behind Organizational Citizenship Behavior for the Environment. September 2017. |
The article is relevant because the content touches on research question/problem |
I found the first website by just keying in the keywords. The information was relevant because it talked about the research question. In research, when the website or article has content which is related to the topic question (Eeman et al. 2017). Then the document becomes beneficial to the research.
Finding the second website was not in any way different from how I found the first website (Mahmud & Hasan, Aleassa, 2017). The information was relevant because the website provided articles which were focusing on the research question.
The third website was not had to found, and the process was not different from the first and the second process (Kivanc et al. 2017). The authors of the articles found were focusing on the research problem.
|
Search Engine/ Database |
Search Words |
# of Hits |
Results (including URL’s) |
Comments/Assessment of Relevance |
|
|
How to increase Organizational Citizenship Behavior |
one |
Article: https://www.tandfonline.com/doi/abs/10.1207/s15327043hup1002_5?journalCode=hhup20 |
The article is relevant to the topic because the authors have focused on the impact of Organizational Citizenship in the performance of an organization. |
|
|
How to increase Organizational Citizenship Behavior |
one |
Article: https://www.mssanz.org.au/MODSIM03/Volume_03/B14/03_Chien_Behaviours.pdf |
The article is relevant because the author has directly addressed the research problem. The title of the article is; A Study To Improve Organizational Citizenship Behavior. |
|
|
How to increase Organizational Citizenship Behavior |
one |
https://www.ioatwork.com/can-mentoring-increase-organizational-citizenship-behavior/ |
The source is relevant because the material found tries to relate Organizational Citizenship Behavior and mentorship with the aim of looking into ways of enhancing Organizational Citizenship Behavior. |
Organizational Citizenship Behavior is an aspect that many organizations have forgotten. The aspect is paramount to the growth of an organization. Employees need to feel as part and parcel of an organization (Ge et al. 2017). When they feel so, they tend to be more effective and motivated. As a result, an organization gets to benefit.
Citizenship is known as the act of belonging to a specific nation. Therefore, when one talks about Organizational Citizenship Behavior, he or she tries to say behaviors of a person who belongs somewhere (Wuryanti & Heru, 2017). Patriotism and loyalty are some of the characteristics of citizenship. Therefore, when an employee is a citizen to an organization, he or she depicts behaviors which demonstrate loyalty. There is, however, a need to note that an organization has so much to do in enhancing Organizational Citizenship Behaviors.
An organization is entitled to treating its employees well. It is only by treating the employees well that an organization can motivate the employees. Employees adopt the organizational Citizenship behaviors when the organization treats them well (Franscisco & Sara, 2017). Some of the ways to enhance organizational Citizenship Behaviors in an organization are having an effective leadership in place and motivating the employee (Heather & Lorne, 2017). The factors motivate the employees to go past their boundaries just to see the organization prosper.
There are a few questions revolving around the topic. One of the questions is; what leads to enhanced organizational citizenship behaviors. The second question is; what are the effects of an enhanced organizational Citizenship behavior?
A topic that helps the understanding of a person ought to be of interest to the specific person. The current business world is evolving (Changsuk et al. 2017). There is a need to keep up with the pace. The strategies which used to work are no longer working. It is, therefore, a time to look for the strategies which can be effective.
Job motivation is a way of enhancing productivity. However, it does not come without the input of the organization (Roya et al. 2017). The topic is of importance to me because it has looked at the issue of job motivation but from a different perspective. Citizenship is making one feel as part and parcel of a more prominent course. With this in mind, it plays a significant role in enhancing productivity in any given organization.
In research, it is important to deal with an issue or topic that can be investigated further. Looking at the topic, it can be explored further (Alex et al. 2017). The topic only needs one to have a connection to organizations. After so doing, one can able to monitor or gather new data on the issue related to the topic. In short, the topic is interesting and gathering more information about it is interesting as well.
References
Alex, N., Gary, S., Brian, C., & Sen, S. (2017). How Servant Leadership Influences Organizational Citizenship Behavior: The Roles of LMX, Empowerment, and Proactive Personality. Journal of Business Ethics. Vol. 145 Issue 1, p49-62.
Changsuk, K., Jianhong, M., Mingu, K., Scott, E., & Mark, H. (2017). How ethical leadership cultivates healthy guanxi to enhance OCB in China. Asia Pacific Journal of Human Resources. Vol. 55 Issue 4, p408-429. 22p.
Eeman, B., Rabindra Kumar, P., & Hare Ram, T. (2017). Impact of organizational citizenship behavior on job performance in Indian healthcare industries. International Journal of Productivity & Performance Management. Vol. 66 Issue 6, p780-796
Francisco, C., Sara, M. (2017). Human Resources Management, Citizenship Behavior, and Turnover Intention in the Portuguese Public Administration. International Journal of Public Administration. Vol. 40 Issue 11, p979-988.
Ge, W., Qinghua, H., Xianhai, M., Giorgio, L., & Tao, Y. (2017). Exploring the impact of megaproject environmental responsibility on organizational citizenship behaviors for the environment: A social identity perspective. International Journal of Project Management. Vol. 35 Issue 7, p1402-1414.
Heather, C., & Lorne, S. (2017). The impact of gender ideology on the performance of gender congruent citizenship behaviors. Human Performance. Vol. 30 Issue 4, p212-230.
Jawahar, I.M., & Thomas, S. (2017). Do career satisfaction and support mediate the effects of justice on organizational citizenship behavior and counterproductive work behavior? Canadian Journal of Administrative Sciences (John Wiley & Sons, Inc.). Vol. 34 Issue 3, p215-228
Jeffrey, M., Shawn, K., & Eric, L. (2017). The role of job dedication in organizational citizenship behavior performance. Management Research Review. Vol. 40 Issue 10, p1042-1057
Jennifer, T., Eric, L., & Tom, Thomas. (2017). Organization OR Environment? Disentangling Employees’ Rationales Behind Organizational Citizenship Behavior for the Environment. Organization & Environment. Vol. 30 Issue 3, p187-210.
Kivanc, I., Nisan, S., & Ozrem, Y. (2017). Understanding citizenship behavior of academics in American- vs. Continental European-modeled universities in Turkey. Personnel Review. Vol. 46 Issue 6, p1142-1164. 23p.
Mahmud, A., & Hasan, Aleassa, H. (2017). The Effect of Organizational Justice on Its Citizenship Behavior among Sales Personnel in the Banking Sector in Jordan. International Journal of Business, Marketing, & Decision Science. Vol. 10 Issue 1, p60 75
Miguel, B., Yong, W., & Lynette, W. (2017). Analyzing organizational citizenship behavior in Mexico: A collectivist perspective. Global Business & Organizational Excellence. , Vol. 37 Issue 1, p16-27
Roya, A., Ali Sjhaemi, B., Sobia, I., & Sholeh, S. (2017). The mediating effect of organizational citizenship behavior on the relationship between workplace spirituality and intention to leave. Intangible Capital. Vol. 13 Issue 3, p615-639
Wuryanti., & Heru, S. (2017). Improving Organizational Citizenship Behavior (Ocb) Through Islamic Work Ethics and Knowledge Sharing. International Journal of Organizational Innovation. Vol. 10 Issue 2, p173-187. 15p.
Zayas-Ortiz, M. (2014). Relationship between organizational commitments and organizational citizenship behavior in a sample of private banking employees. International Journal of Sociology and Social Policy.
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