Discuss about the Perspective to Stakeholder Relational Ontology.
The method of systematic process of project development consists of more than one phase of development. These are the planning phase, analysis phase, development phase, maintenance phase and design phase. System analysis refers to the use of various methods of analysis which includes the analysis and collection of data from various sources and reporting the presence of abnormalities and errors from it. The main benefits of this process include defining the objectives of the system. This report includes an analysis of the various models related to the activity of the project concerned. In addition, the report also includes considerations of various stakeholders by the inclusion of a stakeholder map. Moreover, the report also includes a questionnaire for considering the management of the project. Furthermore, the report also recommends a use case diagram to be followed for the project.
The project of the National Youth Mental Health Foundation is aimed to provide medical treatments to population groups belonging to the ages of 12 to 25 years (Rickwood et al., 2014). The National Youth Mental Health Foundation will later be named as the Headspace organization. The main concern of the National Youth Mental Health Foundation is to provide mental treatments to the concerned populations. In addition, the persons belonging to this group will also be getting better care and specialist treatments which will help in their recovery and social development (McGorry, Bates & Birchwood, 2013).
To complete the project of mental health recovery, the government of Australia has provided a funding of 54 million$ for the establishing National Youth Mental Health Foundation. This will help the population belonging to this group to get better care and specialist treatments which will help in their recovery and social development.
Stakeholder mapping is a process of making an analysis of the various requirements of the stakeholders associated with a project. The various stakeholders associated to a project not only include the internal associated people but also the people who are associated externally. The process of stakeholder mapping is basically used for resolving the conflicts in the requirements of the associated stakeholders, managing the projects concerned and administrating the business processes. The main benefit of this process is to provide the knowledge of the various interests related to the stakeholders associated (Missonier & Loufrani-Fedida, 2014). In addition, the mapping process does not consider the requirements of one specific stakeholder but the various stakeholders associated with a project or policy.
This section of the report discusses about the various stakeholders associated with the Headspace project. The stakeholders associated include the internal and external stakeholders (Shirey, 2012). These stakeholders are further categorized into the operations and the executive level stakeholders.
Identification of the stakeholders: This section includes the stakeholders that are to be included in the project requirements. The stakeholders included in this report are the internal and the external ones. Both of these stakeholders are further categorized into the operations and the executive. In case of the external stakeholders, the patients associated and the suppliers are the operation stakeholders in this project. The special interest groups associated with the health center are the executive stakeholders of the external level. Moreover, in the case of the internal stakeholders, the operational stakeholders associated with the project are the nurses, front-end communicators and the researchers. The executive stakeholder externally associated to the project is the directors and the board members.
Analysis of the stakeholders: This section of the stakeholder mapping is used to make an analysis of the stakeholders and the roles that they play in the organization. The stakeholders pertaining to the executive level are only to manage the various operations without engaging to a much higher level. Similarly the operational stakeholders are crucial to the project for providing aid in working as well. The patients and the suppliers are the operation stakeholders in this project pertaining to the external level who are responsible for effective business process of the associated organizations. The executive stakeholders of the external level are the special interest groups associated with the health center that is responsible for the identification and mitigation of the main concerns of the organization. The internal operational stakeholders associated with the project are the nurses, front-end communicators and the researchers who are responsible for maintaining the operational flow of the organization. Lastly, the executive stakeholder externally associated to the project is the directors and the board members who take on executive decisions pertaining to the betterment of the organization.
Stakeholders |
Contribution in the organization |
Legitimacy in use |
Influence in the market |
Willingness to engage with the organization |
Involvement in work |
External executive |
Medium |
Low |
Medium |
High |
Medium |
External operation |
Low |
Low |
Low |
Low |
Low |
Internal executive |
High |
High |
High |
High |
High |
Internal operation |
Medium |
High |
High |
Low |
Medium |
Mapping process: This process in stakeholder mapping is to show a pictorial description of the various associated stakeholders pertaining to both the executive and the operational level.
Setting up priority for various stakeholders: This section is used to set the priority of the various stakeholders involved. The priorities are usually made depending on the associated needs of the concerned healthcare organization. The most important prioritized stakeholder is the external stakeholder of the operational level. As the entire business continuity is dependent on the workings of these aspects, they are considered the most prioritized stakeholder. The internal stakeholder for the operational requirements is the next aspect included in the priority list. Without the presence of the internal operational stakeholders, the patients associated will not be provided healthcare benefits. The next prioritized stakeholder is the internal stakeholder of the executive level. The main decisions for the operations of the organizations are dependent on them which list them on the third position in priority analysis. The external stakeholder of the executive level are listed at the last position of the stakeholder analysis as their decisions will not have a direct impact on the workings of the organization.
Stakeholders |
Priority |
External-operation |
Very high |
Internal-operation |
High |
Internal-executive |
Medium |
External-executive |
Low |
A questionnaire is termed as a default method used for conduction of researches, which is used to gather relevant data pertaining to a research objective. The method of conducting a questionnaire research survey includes the presence of a certain number of questions. Based on the answers gathered from them, the research method is concluded (Patten, 2016). The main advantages to these questionnaire forms is that the developers of such forms gets to enjoy the added benefit of not including any survey with this research. In addition, they are also very cheap compared to any other research tool. Although, they provide many advantages, they do not include an analysis tool for targeting a geographical location which is considered a disadvantage to this method (Chau et al., 2012).
This section of the report includes 10 research questions to be answered by the stakeholders involved with the organization. The questions are mainly done to get an analysis of the various parameters related to the environment of the site or the problems associated to the National Youth Mental Health Foundation.
A use case model is used to analyze the performance of a system based on the interactions given on that system. It is basically used to denote a response given to a certain input at the system (Almutairi et al., 2013). This section of the report is used to show a use case diagram and its supportive theories depicting the various operations inside the National Youth mental Foundation. The use case is also used to show the series of outputs that is to be made for every input parameters considered.
The use case diagram is for the administrative authorities to see the various processes included in the operations of the organization. This will also help the administrative authorities to predict the presence of any problems in the operations before their processing (Kulak & Guiney, 2012). The above use case chart is based on the activities of the National Youth mental Foundation. According to the diagram listed above, there are four use cases pertaining to various authorities.
The first use case depicts the relationship with the health care administrator. They are responsible for administrating and managing the various activities of the health care organizations. Mainly, they are concerned with the development of new policies that will directly impact the various operations (Cooper, 2012). In addition, their responsibilities also include the presence of directing, managing and coordinating all the services that are persistent in the health care organization.
The second use case is used to show the relationship of activities with the protocol maker of the health care organization. The first step performed by the protocol maker is the analysis of various concerns and requirements of the health care organization. The next step performed is the development of a new policy to address these concerns and requirements. These policies will also be included in the various services that are being offered at the health care organization (Drummond et al., 2015). In addition, these newly made protocols and policies will be transferred to the physicians and services so that the operations of the services will be complied with them.
The services that require the presence of physicians in the health care organization is listed as the third use case in this report. They are responsible for providing aid in diagnostics and checkup of the patients that will be admitted to the health care organization. In addition, they are also responsible for complying with the policies and protocols of the organization. This will help them to update the necessary requirements in their services (Rebuge & Ferreira, 2012). Moreover, the requirements for a routine checkup are also addressed by the physicians as well.
The next use case involves the presence of certain administrative authorities whose sole requirements includes the recording of the customer data in the archives of the health care organization.
The last use case showing in the use case diagram is that of the patients. They are considered the most important part of the health care organization. The patients are responsible for effective business process of the associated organizations. As an organization cannot thrive without the presence of clients for their business, they are considered the most important for succeeding in the business (Boudreaux et al., 2014). The sole job of the patients includes applying for a routine checkup on the health care organizations or applying for first time enrollment. The physicians will be responsible for their diagnosis. In addition, the information of these patients will be stored for future preferences.
The most important use case considered in this report is the one concerning the presence of a physician. As they are responsible for addressing the organizational policies and standards, the services to be provided are based on their workings (Bates et al., 2014). They are responsible for providing aid in diagnostics and checkup of the patients that will be admitted to the health care organization.
Description |
The physicians are responsible for providing aid in diagnostics and checkup of the patients that will be admitted to the health care organization. In addition, they are also responsible for complying with the policies and protocols of the organization. Moreover, the requirements for a routine checkup are also addressed by the physicians as well. |
|
1 |
Physicians comply with the made policies. |
|
2 |
The physicians are also responsible for diagnostics operations. |
|
3 |
The information that is received from the patients are stored in archives. |
|
44 |
The physicians are responsible for a routine checkup. |
|
Termination outcome |
The diagnosis is done. |
Description |
Physicians take after the policies made that are developed by the protocol creator. |
A1 |
Storage of information takes place |
A2 |
Diagnosis is completed |
Termination outcome |
Patient is diagnosed by the physician |
Alternative flow (B): Routine check
Description |
Patients are provided checkup routinely. |
B1 |
Patient information is always checked |
B2 |
Routine check is facilitated |
Termination outcome |
Routine check is finalized. |
Conclusion:
Thus the conclusion that can be drawn from the analysis made on the report is that the National Youth mental Foundation needs to accept the stakeholder mapping included which shows the relationship and the priorities of their considerations ranging from a very high to low. In addition, the report also includes the presence of a questionnaire which will be required for getting an analysis of the various parameters related to the environment of the site or the problems associated to the National Youth Mental Health Foundation. Moreover, the use case diagram is also depicted in the report which shows the presence of various activities done by the authorities of the mainly done to get an analysis of the various parameters related to the environment of the site or the problems associated to the National Youth Mental Health Foundation. It is thus recommended for the health care organization to consider these aspects to successfully apply them in their operational requirements.
References:
Almutairi, S., Abu-Samaha, A., Bell, G., & Chen, F. (2013, October). An enhanced use case diagram to model Context Aware Systems. In Science and Information Conference (SAI), 2013 (pp. 270-274). IEEE.
Bates, D. W., Saria, S., Ohno-Machado, L., Shah, A., & Escobar, G. (2014). Big data in health care: using analytics to identify and manage high-risk and high-cost patients. Health Affairs, 33(7), 1123-1131.
Bocken, N., Short, S., Rana, P., & Evans, S. (2013). A value mapping tool for sustainable business modelling. Corporate Governance, 13(5), 482-497.
Boudreaux, E. D., Waring, M. E., Hayes, R. B., Sadasivam, R. S., Mullen, S., & Pagoto, S. (2014). Evaluating and selecting mobile health apps: strategies for healthcare providers and healthcare organizations. Translational behavioral medicine, 4(4), 363-371.
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Cooper, T. L. (2012). The responsible administrator: An approach to ethics for the administrative role. John Wiley & Sons.
Drummond, M. F., Sculpher, M. J., Claxton, K., Stoddart, G. L., & Torrance, G. W. (2015). Methods for the economic evaluation of health care programmes. Oxford university press.
Haoues, M., Sellami, A., & Ben-Abdallah, H. (2016). Predicting the functional change status in UML activity diagram from the use case diagram. AICCSA, IEEE.
Kulak, D., & Guiney, E. (2012). Use cases: requirements in context. Addison-Wesley.
Kumar, R., & Bhatia, R. K. (2012). Interaction diagram based test case generation. In Global Trends in Information Systems and Software Applications (pp. 202-211). Springer, Berlin, Heidelberg..
McGorry, P., Bates, T., & Birchwood, M. (2013). Designing youth mental health services for the 21st century: examples from Australia, Ireland and the UK. The British Journal of Psychiatry, 202(s54), s30-s35.
Missonier, S., & Loufrani-Fedida, S. (2014). Stakeholder analysis and engagement in projects: From stakeholder relational perspective to stakeholder relational ontology. International Journal of Project Management, 32(7), 1108-1122.
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